CORE COMPETENCIES:
Strategic Skills:
ā¢Functional and technical skills
ā¢Learning on the fly
ā¢Problem solving Operating Skills:
ā¢Informing
ā¢Time management
ā¢Managing through systems Courage:
ā¢Standing alone Energy and Drive:
ā¢Action oriented
ā¢Drive for results Organizational Positioning Skills:
ā¢Written communication
ā¢Comfort around higher management Personal and Interpersonal Skills:
ā¢Approachability
ā¢Ethics and values
ā¢Integrity and trust
ā¢Understanding others (groups)
EDUCATION and/or EXPERIENCE: High school diploma required, Associate Degree and / or equivalent experience required.
CERTIFICATES, LICENSES, REGISTRATIONS: Not all inclusive, not all required.
ā¢Word, Help: Should be able to seek help with IT staff in order to resolve the complex problems.
ā¢Understands and troubleshoots IT issues the end user is having and resolves with plans to address the root cause of the issue.
ā¢Confers with IT Team on issues and any and all other duties as requested by Management.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.