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As a Help Desk/Support Specialist, you will serve as the primary point of contact for IT and IS services, providing technical assistance to users regarding computer hardware, software, and various IT issues. Offer technical assistance to computer system users, addressing hardware and software-related issues, including printing, installation, word-processing, electronic mail, and operating systems.

End To End Enterprise Solutions

Help Desk/Support Specialist (Levels 1-6)

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This team receives escalated issues from Tier I and provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services. September 3, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business.

Leidos

Service Desk RDM Tier II Technician

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Responsibilities: Provide professional, high-quality Tier I support serving as the primary contact for customer service events via multiple channels including email, phone, instant message, agent chat, chatbot, and walk-in.

YEAR

CACI International Inc.

Service Desk Technician (Journeyman)

Provide exceptional customer service and support to end-users, demonstrating effective communication skills and a patient, problem-solving approach. This role is responsible for troubleshooting and resolving a variety of technical problems and ensuring a smooth and productive work environment for our internal staff.

Corporate Headquarters

IT Help Desk Support Specialist I

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

Help Desk Analyst

FULL_TIME

Bowhead is seeking a Customer Technical Support Specialist (Help Desk) in Dahlgren, VA to provide customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users to our designated customers. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

<p>UIC Government Services (UICGS) and its Bowhead family of companies are a division of Ukpeaġvik Iñupiat Corporation (UIC), an Alaskan Native Corporation (ANC). UIC is one of the largest ANC’s in Alaska, and combined with UICGS/Bowhead, we offer a wide variety of services to defense and civilian government agencies that reach across multiple disciplines, the U.S., and the world. With our excellent management team and great range of services in the areas of Information Technology, Logistics & Marine, Manufacturing & Products, Program Management and Operations, and Systems & Technology, we perform over 250 contracts worldwide with innovative business solutions in areas such as engineering, maintenance services, manufacturing, information technology, program support, logistics/base support, and procurement. Collectively, our 3,500+ employees of the Bowhead family of companies, UIC, UIC Government Services, UIC Government Construction, and UIC Commercial remain committed to delivering quality results to ensure our customers’ success. Headquartered in Virginia, we are a fast-growing, multi-million-dollar corporation consistently recognized as one of the top 25 8(a) certified small business companies for government contracting.</p>

Bowhead

Customer Technical Support Specialist (Help Desk)

[AW]-iCims

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Job Title: Service Desk Technician (Journeyman)Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * The Opportunity:

<span itemprop="name">CACI</span> provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&amp;P SmallCap 600 Index, CACI provides dynamic careers for over 15,800 employees working in over 120 offices worldwide. Visit <a href="http://www.caci.com" target="_blank" itemprop="url" mns_rt="Company">www.caci.com</a>.<br/>
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      We strive to sustain a corporate culture based on integrity - one that's focused on treating customers ethically and making their priorities our priorities. We pride ourselves in finding and hiring people with the highest intellectual capital, and providing them with challenging opportunities and encouraging their innovation and initiative.

CACI

Yount Hyde & Barbour PC

The Help Desk provides English- and Spanish-speaking support agents during all operational hours to ensure uninterrupted bilingual assistance across all support channels, including phone, email, ticketing systems, and written correspondence. iQuasar LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices.

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<p>iQuasar is a technology services company based out of greater Washington, D.C. that has been in the business for more than a decade. We are experienced in working with Federal, State, and Local Governments as well as Commercial customers. Our employees and contractors have served customers like the Federal Reserve Board, United States Patent and Trade Office (USPTO), Comcast Cable, Frontier Wireless, T-Mobile, IBM, Departments of Transportation & Treasury, and Commonwealths of VA & PA, among many others.</p>
<p>We have strong capabilities in Program/ Project Management, Application & System Development/Administration, Help Desk, Cloud, Business Process Design, and Cybersecurity. We are an authorized Microsoft, Amazon Web Services, and Google partner. We provide Information Technology services to our broad customer base and proposal development and recruitment process outsourcing services to our government contractor customers.</p>
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IQUASAR LLC

Junior Help Desk Support Agent Bilingual-Spanish

We’re looking for a Tier 2 Service Desk Technician with a solid background in Customer Service and Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific software and hardware for customers in support of critical missions. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

<p>Booz Allen is an advanced technology company. We build commercial-grade products and solutions for America’s most critical defense, civil, and national security priorities.</p>

Booz Allen Hamilton

Tier 2 Service Desk Technician

OTHER

Experience & Education Requirements: What You’ll Need to Succeed: Bachelor’s or Associates degree and/or 2+ years of recent experience in Command Center Operations, Network Operations, Technical Support, Event/Fault Monitoring and/or Incident Management for complex server and networking systems. Position Summary, Job Requirements & Responsibilities: What We’re Looking For: The Service Desk Technician supports Aireon’s global aircraft surveillance network by performing routine monitoring, following documented operational procedures, and assisting with basic incident triage in a 24/7 environment.

<p>Iridium is a global satellite communications company, providing access to voice and data services anywhere on Earth.</p>
<p>With its constellation of satellites, Iridium’s network connects people and devices in the world’s most remote places — and close to home.</p>

Iridium Satellite, LLC

Service Desk Technician

You'll also monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set, with the goal to make an impact across the federal government. Simulate or recreate user problems to resolve operating problems and serve as a liaison with customers and our clients to resolve issues, track problems and provide solutions.

<p>MetroStar Systems has delivered world-class IT consulting, strategic solutions, and professional services since 1999. Our mission is defined by a commitment to our clients, and is enhanced by extensive experience working across multiple industries to provide a vast array of services and solutions. Our teams are customized with experts across our seven practice areas and offer specialized services and solutions that facilitate our clients’ missions, and solve their technical challenges.</p>

MetroStar Systems

Service Desk Technician (6892)

You''ll also monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set, with the goal to make an impact across the federal government. Simulate or recreate user problems to resolve operating problems and serve as a liaison with customers and our clients to resolve issues, track problems and provide solutions.

Metrostar Systems

Service Desk Technician 6892

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This team provides Tier I technical software, hardware and network problem resolution, user account support, as well as active directory account management for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide technical support issues for end-users of the organization's products and services. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Leidos Holdings Inc

Service Desk Tier I Technician

ADAPTED_NOW

HOUR

Hands on Helpdesk Support Role with strong Access Management / Ticketing background. Our client, a Financial company, is looking for a Senior Help Desk Support for their Richmond, VA location.

<p><strong>ICONMA</strong>&nbsp;is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.</p>
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<li>Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.</li>
<li>Certified Woman-Owned Business Enterprise (WBE); certified by Women&rsquo;s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).</li>
<li>Founded in 2000</li>
<li>2000+ Employees</li>
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<p>The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.</p>

Iconma

Senior Help Desk Support

Iconma Staffing

CONTRACTOR

Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls, and other customer support activities. Respond to telephone calls, emails, tickets, and personnel requests for technical support.

Nleague Services Inc

Tier 1 Help Desk Support

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Provide professional, high-quality Tier I support serving as the primary contact for customer service events via multiple channels including email, phone, instant message, agent chat, chatbot, and walk-in.

This is a true hybrid position in our heavy medical practice — one minute you’re performing OCTs, visual fields, and refractions, the next you’re welcoming patients, scheduling, and educating them on dry eye treatments, myopia control, or aesthetic services the doctor just recommended. We are looking for a sharp, fast-learning Ophthalmic Technician who loves pretesting and can confidently jump to the front desk when needed.

Bermel Vision and Aesthetics

Ophthalmic Technician (Pretest Front Desk Hybrid)

As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace.

Peraton Inc

Junior Technical Help Desk Support

Responsibilities: These are Tech Support roles with strong Tech Support, Windows, Mac & excellent communications background. Mac Integration Basics Certificate / 1+ yrs Mac Support exp is a must.

Help Desk Technician Jobs in Virginia

Help Desk/Support Specialist (Levels 1-6) End To End Enterprise Solutions

Service Desk RDM Tier II Technician Leidos

Service Desk Technician (Journeyman) CACI International Inc.

IT Help Desk Support Specialist I Corporate Headquarters

Help Desk Analyst CACI International Inc.

Customer Technical Support Specialist (Help Desk) Bowhead

Service Desk Technician (Journeyman) CACI

IT Help Desk Support Specialist I Yount Hyde & Barbour PC

Junior Help Desk Support Agent Bilingual-Spanish IQUASAR LLC

Tier 2 Service Desk Technician Booz Allen Hamilton

Service Desk Technician Iridium Satellite, LLC

Service Desk Technician (6892) MetroStar Systems

Service Desk Technician 6892 Metrostar Systems

Service Desk Tier I Technician Leidos Holdings Inc

Senior Help Desk Support Iconma

Tier 1 Help Desk Support Nleague Services Inc

Service Desk Technician CACI

Ophthalmic Technician (Pretest Front Desk Hybrid) Bermel Vision and Aesthetics

Junior Technical Help Desk Support Peraton Inc

Help Desk Support - Sr Iconma LLC

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