NewHelp Desk Technician JobotHelp Desk TechnicianDillsburg, PA$22–$30 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
Network Ops Center Technician Reed Smith USNetwork Ops Center TechnicianPittsburgh, Pennsylvania$33.17–$27.50Full timeMonitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24×7×365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity.
NewCNC Service Technician JobotCNC Service TechnicianCrafton, PA$38–$45 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a global manufacturing technology organization known for solving complex machining challenges through strong teamwork, deep technical expertise, and fully integrated, customer‑focused solutions.
NewIT Support Technician ECLAROIT Support TechnicianDoylestown, PATechnical Skills: Windows 10 / 11, Microsoft 365, Microsoft Entra ID (Azure Active Directory), Active Directory, Microsoft Intune (preferred), Imaging and Deployment Tools, Desktop and Laptop Hardware, Printers and Peripheral Support, Basic Networking Concepts, Ticketing Systems. The ideal consultant will be comfortable with device deployment, imaging, troubleshooting hardware and software issues, and performing basic administrative tasks within Microsoft 365 and Microsoft Entra ID.
Field Engineer 3 AxelonField Engineer 3Philadelphia, PAYour assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
IT Help Desk Technician Stratix Systems, Inc.IT Help Desk TechnicianWyomissing, PACERTIFICATES, LICENSES, REGISTRATIONS: Professional certifications such as those offered by Microsoft, Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications would be ideal. We are looking for a calm, cool, and collected professional who provides exceptional customer service to both internal and external clients by being timely, professional, courteous, polite and process and detail-oriented.
Senior IT Help Desk Technician CACI International IncSenior IT Help Desk TechnicianPhiladelphia, PA$47,900–$95,600 / yearSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Help Desk Technician The Black Tux IncHelp Desk TechnicianPA$25–$35 / hourTriage and tackle requests in our help desk queue for end user, enterprise and warehouse systems and hardware • Provide a range of technical support across various operating systems as well as the related hardware (including portables, desktops, and peripherals) • Provide general account support, service outage support and basic network support for the AVP Warehouse location and staff • Oversee complete employee lifecycle (on/off-boarding) which includes conducting onboarding sessions, IT equipment configuration/reset, desk setup, and account handoff • Act as a resource for best practices regarding hardware and application usage. 1+ years of IT support or related enterprise help desk experience preferred Windows & macOS operating system and hardware administrative support experience preferred Skilled abilities within hardware support and configuration of iOS and Android Devices preferred General fluency with hardware configuration, troubleshooting, and support Proven self starter with an ability to work alone or in groups Amazing ability to communicate effectively as the helpdesk technical resource Has a people centric mindset; is a guru at all things problem solving and interpersonal relationships.
Senior IT Help Desk Technician CACISenior IT Help Desk TechnicianKing of Prussia, PennsylvaniaSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Help Desk Technician Oxford Solutions, IncHelp Desk TechnicianPittsburgh, PA$16.25–$17 / hourAssociate or Bachelor's Degree in Information Technology OR 5 years of experience in IT support, customer service and personal management and OR any equivalent combination of education and experience. Knowledge of computer systems (PCs, laptops, Chromebooks), networks, printers and peripherals.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIPhiladelphia, PASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Technician George E DeLallo Co IncHelp Desk TechnicianPAThis position is responsible for providing technical assistance on our computer systems and serves as the first point of contact for all end users, answering questions, maintaining incoming helpdesk requests, and resolving computer problems for users in person, via telephone, or from a remote location. DeLallo provides quality products and programs to create partnerships with customers, to build brand loyalty with consumers and to give employees a sense of pride in the products that they bring to the market-to delight their neighbors with innovative, authentic and wholesome foods.
IT Help Desk Technician NuvemIT Help Desk TechnicianSharon Hill, PA$31.25–$36.05 / hourNuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care. In this role, you will support and maintain technology across our in-house operations, offsite pharmacies, and remote users — ensuring seamless performance of network infrastructure, computers, phone systems, mobile devices, and related technologies.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianPhiladelphia, PASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior IT Help Desk Technician (TS/SCI) {S} ARKA Group, L.P.Senior IT Help Desk Technician (TS/SCI) {S}King Of Prussia, PennsylvaniaSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Situated less than an hour outside of Philadelphia and hosting the largest mall on the east coast, King of Prussia offers the urban feel sought in the city, while also giving opportunities to experience the beauty and history found only in Pennsylvania.
IT Technician I - Help Desk Villanova UniversityIT Technician I - Help DeskPAPosition Information Posting Number: 20255659V Position Title: IT Technician I - Help Desk Posting Type: Student Hours/week: 20 hours per week Eligibility: Work study preferred but open to all students Semester: 2025-2026 Academic Year Location: St. Marys Hall. Detailed Work Schedule Number of positions: 6 Department: 715-UTS - Technology Support Services Contact Name: Kimberly Walter Contact Phone/Extension: 94899.
Help Desk Support Technician II Silvi Concrete Products, Inc.Help Desk Support Technician IIFairless Hills, PennsylvaniaFull timeMonitor and respond to helpdesk requests in a timely manner, owning the ticket lifecycle from creation through resolution by identifying, testing, and validating solutions, coordinating with end users, and maintaining accurate status updates in the helpdesk system. Support and troubleshoot industry-specific batching and operational software; partner with external software vendors to resolve issues and implement updates in accordance with change management policies and procedures.
IT Help Desk Qureos IncIT Help DeskUnited$20–$45 / hourThe successful candidate should possess the following skills and experience: • Proven experience in an IT help desk, service desk, or a similar technical support role. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network issues, ensuring our employees can work efficiently and securely.
Help Desk Support Almo CorpHelp Desk SupportPhiladelphia, PARequirements: Previous experience as an IT Help Desk Technician or Field Technician A strong working knowledge of computer systems, hardware and software Basic understanding of networking principals Ability to diagnose and resolve technical issues Excellent communication and interpersonal skills Professional demeanor at all times Demonstrated organizational ability and follow-through Ability to work within a team setting while demonstrating self-sufficiency and independence Ability to work in a fast paced, dynamic environment Interest in learning new technologies and keeping current with those used in the environment supported. What we look for in a candidate: Associates Degree or higher; IT related is preferred OR equipment experience 1-3 years of experience (Senior level role requires 3+ years) Proficiency or knowledge of Microsoft Office Suite Sharp problem-solving skills utilizing cognitive thinking and intuition for diverse client base Ability to work well under pressure, prioritize, and meet established goals in a timely manner Strong written and verbal communication, time management, and record keeping skills Customer service orientation.
IT Help Desk Manager Arcadia UniversityIT Help Desk ManagerGlenside, PAEssential Functions: Serve as a role model of exemplary customer service to faculty, staff, students, and guests of the University by professionally and accurately using independent judgment to troubleshoot, diagnose, record, classify, correct, document, communicate, and close ITSS Service Requests or Incidents via the phone, email, or face-to-face. Required Knowledge, Skills and Abilities: Experience in using, configuring, and troubleshooting desktop productivity applications such as Google Workspace, Microsoft Intune, and other business-critical software on Windows and macOS platforms, within an Active Directory environment.
IT Help Desk Analyst Cardiovascular LogisticsIT Help Desk AnalystBristol, PAPart timeUnder general supervision, provide technical software, hardware and network problem resolution to all Cardiology Consultants of Philadelphia (CCP) computer users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist Network Technicians; troubleshoot problems; pass more complex end-user problems on to Network Technicians; conduct hardware and software inventory database maintenance and reporting; and perform related work as required. Identifies, diagnoses, and resolves problems for users of personal computers (Desktops, Laptops, Tablets, and Smart Phones) software and hardware, CCP network, the Internet and new computer technology in a call center/on-site environment; communicates solutions to end-users.
Help Desk Dispatcher CBIZ IncHelp Desk DispatcherPAWith unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what''s next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
Help Desk Manager PhilOrchHelp Desk ManagerPhiladelphia, PennsylvaniaTitle: Helpdesk Manager Department: Information Technology Reports to: Cloud / Systems Engineer Summary: The Helpdesk Manager is part of a team that is responsible for providing phone, and deskside support for The Philadelphia Orchestra, The Kimmel Center, and Ticket Philadelphia. The Helpdesk Manager will be responsible for mentoring the Helpdesk Technician and will take the lead on general helpdesk technical direction.
IT Service Desk Technician Maximus IncIT Service Desk TechnicianPittsburgh, PAMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. This versatile resource is responsible for providing end-to-end technical support across the IT Service Desk, Desktop Support, Video Teleconferencing (VTC), and Mobile Device (iPhone), and Application and Tools environments.
IT Service Desk & Security Support Technician The InstitutesIT Service Desk & Security Support TechnicianMalvern, PennsylvaniaSupport vendor security and compliance activities by coordinating access reviews, validating vendor access, assisting with security questionnaires and audits, and leveraging AI tools to organize documentation, summarize findings, and improve vendor management processes. Coordinate with third-party technology vendors to resolve support issues, manage service requests, assist with onboarding activities, maintain vendor documentation, and help ensure vendor services meet organizational expectations.
IT Service Desk & Security Support Technician American Institute for Chartered PropertIT Service Desk & Security Support TechnicianMalvern, PAPart timeSupport vendor security and compliance activities by coordinating access reviews, validating vendor access, assisting with security questionnaires and audits, and leveraging AI tools to organize documentation, summarize findings, and improve vendor management processes. Coordinate with third-party technology vendors to resolve support issues, manage service requests, assist with onboarding activities, maintain vendor documentation, and help ensure vendor services meet organizational expectations.
IT Service Desk Technician I (Part-Time) Penske CorporationIT Service Desk Technician I (Part-Time)Reading, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
IT Service Desk Technician II Materion CorpIT Service Desk Technician IIReading, PAThe candidate selected will have to qualify as either a U.S. citizen, a U.S. National, a lawful permanent resident of the U.S., a Person Admitted into the U.S. as an Asylee or Refugee., a National of a country that is not prohibited from having access to U.S. controlled technology (via a letter of assurance), or a Person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. The selection of the person to be hired for this position is contingent on the candidate having export compliance eligibility for access to U.S. controlled technology which comes under the licensing jurisdiction of the U.S. Department of State, International Traffic in Arms Regulations (ITAR) and the U.S. Department of Commerce, Export Administration Regulations (EAR).
Service Desk Technician - #2985 Wade TrimService Desk Technician - #2985Pittsburgh, PennsylvaniaEmployee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, The Inclusion Experience, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program. Work/life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least two days a week and connects them virtually when working from home.
Patient Care Technician & Front Desk Coordinator Bonds Eye Care, IncPatient Care Technician & Front Desk CoordinatorDowningtown, PA$18–$22 / hourBonds Eye Care is a modern optometry practice in Downingtown, PA focused on providing exceptional patient care in a welcoming and supportive environment. This is a unique opportunity for someone who enjoys working with people, learning new skills, and being part of a close-knit healthcare team.
IT Service Desk Technician (Level 2) Central Point PartnersIT Service Desk Technician (Level 2)Leesport, PAThis role blends traditional desktop and infrastructure support with plant-floor technology troubleshooting, ensuring reliable and secure operation across corporate IT and industrial systems. Company is seeking an experienced IT Systems & Operations Support Specialist (Level II) to provide hands-on IT and Operational Technology (OT) support within a regulated manufacturing environment.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorYork, PAFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
IT Service Desk Manager Washington & Jefferson CollegeIT Service Desk ManagerWashington, PAFull timeRegularly exercise discretion and judgment to ensure that best IT practices are followed, and that continuous business operations which rely on technology are possible as indicated by the following examples: Serves as a role model of exemplary customer service to faculty, staff, students, and guests of the College by professionally and accurately using independent judgment to troubleshoot, diagnose, record, classify, correct, document, communicate, and close IT Service Requests or Incidents via the phone, email, or face-to-face. Manage the overall operations of the IT Service Desk by facilitating work of the IT staff and student workers, providing training to students and staff workers of college technologies, and ensuring work is performed in an efficient manner that promotes accuracy and timely completion of requests.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorYork, PAOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Customer Service & Retail Front Desk Associate - Store#303 - 20 1St Ave Driven Brands Holdings IncCustomer Service & Retail Front Desk Associate - Store#303 - 20 1St AveCollegeville, PAAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Traveling Helpdesk Technician Dale Workforce SolutionsTraveling Helpdesk TechnicianPlymouth Meeting, PA$25–$30 / hourThis role involves traveling to & from various offices in the Plainview area to troubleshoot hardware and software issues, answering inquiries, and ensuring that IT systems are functioning smoothly. Key Responsibilities: Respond to help desk requests via phone, email, or ticketing system and provide timely resolution to hardware, software, and network issues.
IT Service Delivery Technician I IMCS Group IncIT Service Delivery Technician IDubois, PAUser Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues.
Helpdesk Technician, Media Services Eastern UniversityHelpdesk Technician, Media ServicesPAAssist Media Services director with a diverse range of responsibilities that include (but are not limited to) being in consistent communication with Eastern University's Conferences Department regarding upcoming needs and requests, providing oversight for all student worker scheduling and training, and organizing equipment setups for various campus activities/tasks. Employees working with or around minor age children are required to complete the youth clearance process which includes the following four child protection clearances: 1) Affidavit; 2) FBI Criminal Record Check; 3) Pennsylvania Department of Human Services Child Abuse History Clearance and; 4) Pennsylvania State Police Criminal Record Check.
IT Service Delivery Technician I Apidel TechnologiesIT Service Delivery Technician IDubois, PAContractorUser Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues.
Advanced Workspace Support Technician General Dynamics CorpAdvanced Workspace Support TechnicianCanonsburg, PA$31.50–$32.50 / hourYoull install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives, as well as load and verify correct operation of software packages, such as operating system, work processing and spreadsheet programs. Well rely on you to handle 2nd tier problems that the 1st tier or help desk support is unable to resolve by simulating or re-creating end user problems and using all available resources to resolve the issues.
Information Technology Technician II Villanova UniversityInformation Technology Technician IIPAEnrollment as a graduate student at Villanova University with 1 year of previous relevant experience or relevant coursework. Basic technical knowledge to support IT infrastructure (e.g., troubleshooting hardware/software, understanding of operating systems).
Regional IT Technician Recovery Centers of AmericaRegional IT TechnicianMonroeville, PAInstall, configure, test, maintain, monitor, and troubleshoot end user hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to meet required desktop service levels. This includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance.
IT Service Delivery Technician HirePower Personnel Inc.IT Service Delivery TechnicianDubois, PA$25–$34 / hourThis role is responsible for troubleshooting technical issues, deploying and supporting endpoint devices, maintaining IT assets, and delivering exceptional customer service to employees across the organization. The IT Service Delivery Technician I provides first-level technical support to internal users, ensuring reliable operation of computer hardware, software, network systems, and end-user technologies.
Advanced Workspace Support Technician General Dynamics Mission Systems, IncAdvanced Workspace Support TechnicianCanonsburg, PA$31.50–$32.50 / hourYou’ll install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives, as well as load and verify correct operation of software packages, such as operating system, work processing and spreadsheet programs. We’ll rely on you to handle 2nd tier problems that the 1st tier or help desk support is unable to resolve by simulating or re-creating end user problems and using all available resources to resolve the issues.
IT Service Delivery Technician Corps TeamIT Service Delivery TechnicianDu Bois, PA$32.84–$34 / hourUser Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues.
Enterprise Support Technician (Information Systems Department) County of Berks, PAEnterprise Support Technician (Information Systems Department)Reading, PAPHYSICAL DEMANDS: Work involves standing, walking, sitting, lifting, carrying, talking, hearing, using hands to handle, feel objects, tools, or controls, and reaching with hands and arms. Minimum of three years' experience in a Help Desk setting, Desk-side support, IT field service, as an IT Technician, or other related experience.
Administrative Technician - Treasury FirstEnergy CorpAdministrative Technician - TreasuryGreensburg, PAHeadquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. The Administrative Tech II supports the Treasury Department of FirstEnergy within the Accounts Payable group, performing analysis, processing transactions, and communicating with internal and external customers to resolve issues and ensure efficient operations.
Student Information System Support Technician (Student Affairs) Lake Erie College of Osteopathic MedicineStudent Information System Support Technician (Student Affairs)Erie, PACreates admission applications and online data collection forms; • Acquires knowledge in the use of SQL to query Banner and Salesforce for reporting and troubleshooting; • Responds to support requests for Banner and Salesforce in a timely manner and keeps end users informed of how and when problems are resolved; • Sets up and troubleshoots Salesforce/Banner automatic mail-merge correspondence; • Creates new reports, maintains and updates existing ones; • Runs weekly data quality reports and corrects inconsistencies; • Provides individual training to new Salesforce users; • Provides support and troubleshooting to medical, pharmacy, dental, masters and doctorate applicants for the Student Self-Service and Banner Admissions pages; • After proficiency in the Admissions module is acquired, begin learning and sharing responsibility in the Registration, Financial Aid, Clinical Education and Accounting modules; • Assists the Information Systems Manger/SIS Coordinator in other duties as assigned; • Contribute and be responsible for overall student success; • Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction; • Participate in scholarly activity so to enrich and broaden the student learning experience; • Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; • Accept other duties needed/assigned for the departmental needs. CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES: • Promotes and preserves the mission of LECOM; • Maintains confidentiality, professional appearance, and pleasant demeanor; • Acquires knowledge in the Banner Self-Service user interface - both the base software modules and the customizations used by LECOM Admissions, Registration, Financial Aid, Clinical Education and Accounting.
NewL1 Network Support Technician RESOURCESOFT, INC.L1 Network Support TechnicianHarrisburg, PAWith the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services.