Help Desk Support Specialist

Under the direction of the Manager of Information Systems, will be responsible for providing technical assistance and support to users by answering questions and troubleshooting problems related to computer systems, hardware or software. Will track maintenance schedules and inventory for all equipment and software. Will order, setup, and deliver mobile phones and/or desktops/laptops to appropriate personnel. Must have working knowledge of Windows 7, Windows 10 operating systems, MS Office 2010, 2013, 2016/Office 365, Active Directory and Microsoft Exchange and must also have the ability to troubleshoot complex problems. Candidate will have Bachelor’s degree in Information Systems (preferred) and 1 year experience in a help desk environment (required).  Experience with SharePoint and in Electronic Health Records is preferred.