UNKNOWN

FEED

Pennsylvania-Philadelphia'',''Pennsylvania-Philadelphia'',''Information Technology'',''Information Technology'',''Full-time'',''Full-time'',''Day Job'',''Day Job'',''Regular'',''Regular'',''false'',''405918'',''405918'',''true'',''405918'',''false'',''Submission for the position: Lead Help Desk Analyst - (Job Number: 263756)'',''false'',''405918'',''false'',''true''. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team.

Temple University Health System

Lead Help Desk Analyst

The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. • Receives telephone calls and e-mails from users having problems using business applications or inquiring how to use specific aspects of the applications.

Apollo Technology Solutions LLC

Help Desk Analyst

jobdiva

We are seeking a customer-focused Tier 1 Help Desk Analyst to provide first-level technical support to end users for the Pennsylvania Department of Transportation (PennDOT). The ideal candidate will have strong communication and customer service skills, basic IT knowledge, and the ability to assist users with varying levels of technical expertise.

Phoenix Business, Inc

Help Desk Analyst Tier 1

Minimum Education/Training: Graduation from an accredited community college, college, or university, with an associate degree in Information Systems Technology or related field; or, certification in Information Systems with emphasis on operating systems and networking; or combination of experience and education. The employee in this role is responsible for performing the following essential functions listed below: Triage issues and service requests via phone, email, customer portal, or other mediums that may be implemented.

HOUR

Dauphin County, PA

Seeking a Help Desk Analyst 1 to provide call center-based technical support for users experiencing login, password reset, and business application issues. Research and resolve technical problems using knowledge bases and support tools.

DOS Help Desk Analyst 1

FULL_TIME

Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services. Starting Rate: $50,000 Responsibilities Provide prompt, courteous support company wide, in person or via phone or email.

YEAR

Community Options&rsquo; mission is to develop housing and employment supports for persons with disabilities.
Community Options believes in the dignity of every person, and in the freedom of all people to experience the highest degree of self-determination. Embracing this philosophy, Community Options works with individuals with significant disabilities through residential services, day programs, social enterprises that employ individuals with disabilities, high school transition programs, and specialized programs for respite and medically fragile adults. As a national agency, Community Options seeks to promote the inclusion of people with disabilities in the community through person centered and natural supports, and collaboration with community partners to increase accessibility to services. Community Options does not administer any large congregate programs, recognizing that people with the most severe disabilities need environments, equipment, clinical and staff support that are tailored to their very specific needs. In its history, the agency has developed a reputation for quality, cost effective administration that encourages individual choice and&nbsp;flexibility.
We currently operate in 11 states:&nbsp;
<ul>
<li style="text-align: justify;">Arizona</li>
<li style="text-align: justify;">Kentucky</li>
<li style="text-align: justify;">Maryland</li>
<li style="text-align: justify;">New Jersey</li>
<li style="text-align: justify;">New Mexico</li>
<li style="text-align: justify;">New York</li>
<li style="text-align: justify;">Pennsylvania</li>
<li style="text-align: justify;">South Carolina</li>
<li style="text-align: justify;">Tennessee</li>
<li style="text-align: justify;">Texas</li>
<li style="text-align: justify;">Utah</li>
</ul>

Community Options, Inc.

Jobvite Talemetry Organic Easy Apply

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

CGI Inc

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

American Technology Consulting

Auzmor

OTHER

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Requirements 1 year or more of experience with Tier 1 IT service desk, help desk, or technical call center support. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. Resourcesoft partners with leading organizations to provide technology solutions within financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. We are committed to providing our employees with the tools necessary to accelerate their career growth, while maintaining a healthy,work-lifebalance.&nbsp; Mission: Our mantra is &ldquo;Innovation in Technology&rdquo;. We want to be the link between technology and the people who define it. Our mission is to consistently provide exceptional service and industry expertise to meet the diverse business needs of our clients. Resourcesoft&rsquo;s responsibility towards job seekers is to align their skills to the right job opportunity and enable excellence at the workplace.&nbsp; 
Inspiring People for Greater Performance

RESOURCESOFT, INC.

Ceipal

Our client, a top tier financial services company is seeking a skilled IT Help Desk Support Analyst to join their dynamic team, providing technical support and assistance to clients and employees. Strong knowledge of Windows operating systems and proficiency in Microsoft Windows 10/11, Office 2016 / O365, including Outlook, Excel, Word, and PowerPoint.

4 Staffing Corp

IT Help Desk Support Analyst

ea_via_bold

Provide first level support by answering, evaluating, and prioritizing incoming telephone, voicemail and email requests from both corporate and field personnel with hardware, software, networking and other computer related problems. CubeSmart is currently seeking a Help Desk Support Analyst - Tier I to join the Information Technology team at our corporate office in Malvern, PA.

CubeSmart

Help Desk Support Analyst - Tier 1

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/ . 3 years of experience assisting senior technical staff with lower-level tasks, such as acquiring data and running reports.

PEAK Technical Services Inc.

Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool. Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA.

S R International

Help Desk Specialist - Onsite

Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution. • Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues.

Novalink, founded in 2003 , is a leading consulting and staffing company serving clients in public and private sectors in Information Technology, Telecommunications (IT/Telecom), Technical Networks, Finance, and Administration. With government agencies as our primary clientele, our team has a proven track record of success in providing temporary personnel solutions and managing government deliverables-based projects over the past 20 years.

Novalink Solutions LLC

PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk)

Zoho

Help Desk

Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution. •Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues.

OP Consulting Group LLC

The position will require that the individual answer technical questions, provide resolutions, accurately record all calls and incidents, provide level-1 troubleshooting, escalate to level-2 support as required, and ensure the capture of all lessons learned within the Vibra Service Desk Knowledge Base. Responsibilities: The Service Desk Analyst is responsible for supporting the Vibra Service Desk’s single point of contact role for triage and resolution of service disruptions that affect Vibra hospitals, employees, applications, hardware, and vendors.

Vibra Healthcare

IT Service Desk Analyst

[AW]-iCims

Kennedy Boulevard Philadelphia, PA 19107 The Service Desk / Systems Support Analyst provides centralized service desk operations and systems support for City Council, handling ticket intake, remote troubleshooting, routine maintenance, and compliance aligned system support. BVA Bears IT Solutions is seeking a Service Desk / Systems Support Analyst – for a full‑time position primarily supporting City of Philadelphia facilities onsite.

BVA Bear's IT Solutions

Service Desk / Systems Support Analyst – Philadelphia

We have a variety of Employee Resource Groups, including CEC Community – focused on giving back to the communities in which we work; CEC Ignite – focused on helping professionals early in their careers to develop their pathway; CEC iDEA – focused on inclusion, diversity, equality, and acceptance; and CEC Women – focused on creating internal and external opportunities for women to network and leverage professional experience! Diagnose and triage incoming requests to determine the level of technical assistance required; resolve Tier 1 issues directly and, when a problem exceeds Tier 1 scope, escalate to the appropriate IT team member in accordance with established escalation procedures.

Civil & Environmental Consultants, Inc.

Service Desk Analyst I

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Resolve technical issues and empower users by delivering timely application support, training, and problem resolution that keeps our Philips Ambulatory Monitoring & Diagnostic (AM&D) business operations running smoothly.

At Philips, we don’t need employees. We need people. Our goal is to improve the lives of 3 billion people a year by 2025 through innovation that is designed for people, by people. People like you. And we know that in order to be truly innovative, it requires you to make your career personally meaningful. To bring what matters to you in life to everything you do in your career. If you're passionate about improving lives, and have more to offer than just lines on your resume, we want to find a home for you at Philips. As a diversified health and well-being company, we focus on professional and consumer markets across three interconnected sectors: Healthcare, Consumer Lifestyle, and Lighting. Today, we're a global innovation leader - the first to bring the commonly used CD and DVD products to market, the ones saving lives daily with our imaging systems and patient monitors, and the ones responsible for the lighting of the annual Times Square ball. We aim to improve peoples’ lives every day through meaningful innovations and are the best place to work for those who share our passion for improving lives. Philips’ people first culture and commitment to providing unlimited possibilities to develop one's career in the directions to which they aspire demonstrates a dedication to inspiring good people, not just hiring employees. At Philips, employees enjoy contributing to cutting edge solutions that truly improve lives, allowing them to 'do good' while doing great and create a legacy in life through their work. If you are interested in putting your personal skills & passions to work towards improving lives, apply now or learn more at <a href="http://www.philips.com/na/careers" target="_blank">philips.com/na/careers</a>. You can also opt-in to receive updates on future career opportunities and company updates through Philips’ <a href="https://philips.avature.net/talent" target="_blank">Talent Community</a>, and follow <a href="http://www.twitter.com/philipsjobsna" target="_blank">@PhilipsJobsNA</a> on Twitter.

Help Desk Analyst Jobs in Pennsylvania

Lead Help Desk Analyst Temple University Health System

Help Desk Analyst Apollo Technology Solutions LLC

Help Desk Analyst Tier 1 Phoenix Business, Inc

Help Desk Analyst Dauphin County, PA

DOS Help Desk Analyst 1 Phoenix Business, Inc

Help Desk Analyst Community Options, Inc.

Help Desk Analyst CGI Inc

Help Desk Analyst American Technology Consulting

Help Desk Analyst RESOURCESOFT, INC.

IT Help Desk Support Analyst 4 Staffing Corp

Help Desk Support Analyst - Tier 1 CubeSmart

Help Desk Analyst PEAK Technical Services Inc.

Help Desk Specialist - Onsite S R International

PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) Novalink Solutions LLC

Help Desk American Technology Consulting

Help Desk OP Consulting Group LLC

IT Service Desk Analyst Vibra Healthcare

Service Desk / Systems Support Analyst – Philadelphia BVA Bear's IT Solutions

Service Desk Analyst I Civil & Environmental Consultants, Inc.

IT Service Desk Analyst I Philips

Similar Job Searches

Stand out to leading employers.