UNKNOWN

ADAPTED_NOW

This role operates as a hands-on technical resource and the face of IT in the clinical workspace, using ServiceNow to manage tickets and support activities, resolving clinical-location escalations, delivering white-glove end-user support, and executing project work that helps maintain technology readiness for care delivery operations. This function includes employees working on incident management response and restoration; determination of issue priority, provisioning, and service request fulfillment; installations, upgrades, and releases/deployments; and problem management analysis and resolution.

HOUR

Optum

Associate Tech Support Analyst

Capital Markets Placement_feed

FEED

Duties and Responsibilities: Processes requests from the SGP user community: Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in- person requests for assistance from users experience problems with hardware, software, Mobile devices, Jabber, VoIP, networking and other computer related technologies. As a Help Desk Analyst you will provide second tier technical support to the Star Group L.P. data network user community consisting of over 2000 users at multiple sites in a Citrix environment, Mobile devices, PC and laptops.

Star Group LP

Help Desk Analyst

Our four subsidiaries: TYMETAL, Fort Miller Precast, Access Anvil Corp., and The Fort Miller Service Corp., offer advanced manufacturing solutions for innovative infrastructure projects, commercial/industrial security gate systems, custom and security fencing, deathcare, and custom concrete formliners. Responsibilities of our IT Help Desk Analyst: Receive, prioritize, and respond to help desk tickets, phone calls, and emails involving computer hardware and software, network connectivity, telephones, and printers or scanners.

The Fort Miller Group Inc

IT Help Desk Analyst

As a Help Desk Analyst, you will work directly with customers over the phone & email to coordinate and complete the implementation and support of cutting-edge and legacy vertical applications in point-of-sale technology; ensuring all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to the training team. Ability to set up and configure various types of point-of-sale and computer systems by setting parameters in the software; thorough testing and debugging of the parameter settings.

DUMAC Business Systems Inc

Analyst, Help Desk Level I (Syracuse, NY)

The Help Desk Support Analyst reports to the Assistant Director of Client Support Services, works directly with other members of the Client Support and Technical Support teams, and works closely with other key groups and staff members within Information Technology Services (ITS). In addition, the Help Desk Support Analyst will: Provide software and network support to faculty, staff, students, and other campus affiliates.

Binghamton University

Help Desk Support Analyst - Binghamton University

It could eventually turn into a Core Infrastructure role for the Firm down the line so they wont be stuck in help desk their whole career (i.e. a windows engineer etc). Must come from a high stress environment o he wants a hedge fund- no banks or private equity he said.

Benton Partners

Help Desk Analyst x2

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A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support 

K2 Staffing

IT Help Desk Support - Level I

2602996'',''2602996'',''Lead Programmer/Analyst'',''Lead Programmer/Analyst'',''Information Technology'',''Information Technology'',''US-NY-Stony Brook'',''US-NY-Stony Brook'',''Communications'',''Communications'',''Full-time'',''Full-time'',''Day Shift'',''Day Shift'',''7:00 AM - 3:30 PM'',''7:00 AM - 3:30 PM'',''Sat, Sun'',''Sat, Sun'',''Aug 27, 2026'',''Aug 27, 2026'',''Nov 25, 2026, 11:59:00 PM'',''Nov 25, 2026, 11:59:00 PM'',''$75,101 - $90,669 / Total'',''$75,101 - $90,669 / Total'','''','''',''SL3'',''SL3'',''Stony Brook University Hospital'',''Stony Brook University Hospital'',''false'',''738620'',''738620'',''true'',''738620'',''false'',''Submission for the position: Help Desk Supervisor - (Job Number: 2602996)'',''false'',''738620'',''false'',''true''. This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

YEAR

Stony Brook University

Help Desk Supervisor

Able to work well under pressure and deal with all angles of support at all levels, for example, walk ups, service desk, chat, and phone, including meeting rooms setups for internal and client meetings along with town halls and company events. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.

Real Chemistry

IT Service Desk Analyst

Resolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. This position provides on-call rotation support 24x7x365 along with onsite departmental coverage during both core and non-core hours including nights, weekends and holidays as deemed necessary by Management.

Mindlance

Service Desk Analyst

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The Service Desk Analyst is the first point of contact for customers at private inspection facilities, providing high-quality support via phone, email, and in person. Assist in formulating knowledge base, user guides and tips for future reference to achieve faster service and more efficient processes.

Opus Group

Individual will be responsible to monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (1, II or 111) while handling Incidents and requests that the Service Desk Analyst Support Group is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify a problem and Escalates and monitors until resolution more complex problems to Service Desk Manager and Senior Level 3 Support.

HR Prospect

Service Desk Analyst (Remote)

May also be used to support the Project Team or Network Engineers in the initial preparation of the new client equipment, especially new workstations, when needed. • 3-5 years of experience in IT Support including knowledge of networking basics, Windows desktop environments, Windows OS and Office365.

Netrio

Service Desk Analyst 2

By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

Chainguard, Inc.

Deal Desk Analyst

Insights & Enablement - Analyze deal performance and market trends to develop new sales motions, deal levers, and training materials that increase sales velocity and reduce business risk, in partnership with the Pricing and Field Enablement teams. This is a high-impact, high-visibility role at the center of how we structure, price, and close business globally - partnering with Sales, Finance, Legal, and Product to turn deals into signed revenue.

Vercel Inc

Senior Deal Desk Analyst

This is an in-house corporate IT role supporting internal employees and authorized business users of ATC Healthcare Services and CareBuilders at Home. ATC Healthcare Services is seeking a full-time Senior Help Desk Support Specialist (Level 2/3) to join our corporate IT team in Lake Success, New York.

ATC Healthcare Services

Senior Help Desk Support Specialist

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The specialist answers the help desk line, gathers and documents required information in the ticketing system, reviews self-service submissions, prioritizes and routes tickets to the correct queues, updates tickets as new information is received, and escalates issues that need technician or supervisor attention. This temporary role is the front door of IT for phone calls and self-service tickets: greeting callers, reviewing incoming tickets, confirming details are complete, setting priority, routing work to the correct queue, and escalating when a technician or supervisor needs to take over.

City of Nampa

IT HELP DESK SUPPORT SPECIALIST (TEMPORARY ASSIGNMENT)

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Owns day-to-day deal pricing execution for Enterprise, including pricing calculations, staffing inputs, and dashboard reporting that gives Sales and Deal Desk leadership visibility into deal status, pricing, and margin.

Scale AI Inc

Enterprise Deal Desk & Pricing Analyst

Build and review quotes from Salesforce CPQ all the way through the Ironclad workflow process, checking that products, pricing, terms, and opportunity setup (new business, renewal, amendment, upsell, channel) are correct before they move forward. Partner with our Systems and Salesforce admins to improve CPQ and quoting workflows: flag where reps get stuck, document requirements for fixes and enhancements, test changes before they go live, and update guides once they ship.

Alloy

The Help Desk Lab Assistant initiates and maintains customer support for computer software and application services, assists in developing and maintaining problem management procedures and documentation, assists in the development and production of various management reports which reflect the help desk support usage and other related information. He/she must have the ability to provide good technical support, have good phone skills, maintain a professional demeanor, good problem solving skills, ability to visualize a problem or situation and think abstractly to solve it, ability to handle constantly changing flow of traffic and remain productive at all times.

Help Desk Analyst Jobs in New York

Associate Tech Support Analyst Optum

Help Desk Analyst Star Group LP

IT Help Desk Analyst The Fort Miller Group Inc

Analyst, Help Desk Level I (Syracuse, NY) DUMAC Business Systems Inc

Help Desk Support Analyst - Binghamton University Binghamton University

Help Desk Analyst x2 Benton Partners

IT Help Desk Support - Level I K2 Staffing

Help Desk Supervisor Stony Brook University

IT Service Desk Analyst Real Chemistry

Service Desk Analyst Mindlance

Service Desk Analyst Opus Group

Service Desk Analyst (Remote) HR Prospect

Service Desk Analyst 2 Netrio

Deal Desk Analyst Chainguard, Inc.

Senior Deal Desk Analyst Vercel Inc

Senior Help Desk Support Specialist ATC Healthcare Services

IT HELP DESK SUPPORT SPECIALIST (TEMPORARY ASSIGNMENT) City of Nampa

Enterprise Deal Desk & Pricing Analyst Scale AI Inc

Deal Desk Analyst Alloy

Lab Assist: Help Desk Albany Technical College

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