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For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The AI Support Analyst provides front-line support to employees utilizing AI tools and serves as a subject matter expert for AI-related questions, troubleshooting, and adoption support.

HOUR

ConsultNet

AI Support Analyst - REMOTE

FEED

Experience using AI-assisted capabilities within security technologies such as SIEM, endpoint detection and response, email security, threat intelligence, vulnerability management, or security orchestration platforms. Based in Los Angeles or New York, the Information Security Analyst is responsible for responding to events and alerts generated by information security technologies, user reported events and any activity, which is suggestive of a potential information security event/incident.

Gibson Dunn

Information Security Analyst

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This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions.

Presbyterian Healthcare Services

EPIC Configuration Analyst - Expert

The ideal candidate has experience providing technical support, troubleshooting hardware and software issues, maintaining system documentation, and assisting users with technology solutions in a fast-paced, mission-focused environment. This position is responsible for supporting OOMA and related maintenance and readiness reporting platforms, ensuring system functionality, data integrity, user access, and reliable information support for maintenance teams.

ITnova

Computer Systems Analyst I

GreenHouseAPI

FULL_TIME

Key Responsibilities: Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite, and computing in an enterprise network environment. Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.).

Pyramid, Inc

IT Support Analyst I

This role provides phone and chat support, troubleshoots functional and technical issues, and resolves customer-reported problems across project setup, billing, revenue recognition, labor, and accounting workflows. The Senior Costpoint Projects / Accounting Support Analyst serves as a primary support resource for customers using Deltek Costpoint Project Accounting and Financial Management applications.

YEAR

Deltek Inc

Sr Support Services Analyst

Under direction, the Port Technical Support Analyst IV leads the technical support functions of the MIS department, including one or more of the following areas: PC & Network infrastructure maintenance, support & enhancement, project lead and/or management, voice and data communication systems maintenance and support, MIS Customer Services and system training for all Port divisions and departments computer users. A typical combination would include a bachelors degree from an accredited college or university in computer science, electronics, mathematics, business administration or closely related field PLUS at least four years of recent end-user PC/LAN/WAN, Telecommunications Services and/or Customer Services experience in a private or public organization, of which one year must be in a lead capacity.

Port of Oakland

PORT TECHNICAL SUPPORT ANALYST IV

Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes.

Arrowhead Pharmaceuticals

Analyst II, Cyber Security (Operational Technology)

Analyst II, Information Security (Operational Technology)

The ideal candidate will be responsible for providing technical phone support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices. Maintain problem status/resolution information in ticketing database Ensure SLAs are met by reviewing the Help Desk inbox and tickets Escalate issues and collaborate with the appropriate IT teams to find resolutions.

SourcePro Search

Desktop Support Analyst

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OTHER

Stand8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Maintain and continuously expand strong working knowledge of current firm-supported and future technologies and software to provide technically accurate solutions to end-users.

Stand 8

User Support Analyst II

Broadbean

Working knowledge of security operations, incident response, threat detection, vulnerability management, and common attack techniques, with the ability to apply established frameworks such as MITRE ATT&CK and the NIST Cybersecurity Framework. Strong written and verbal communication skills, including the ability to produce concise technical documentation and explain risk, impact, findings, and recommended actions to technical and nontechnical audiences.

First Technology Federal Credit Union

Cybersecurity Operations Analyst

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Reporting to the Associate Director of IT Service, the ideal candidate will have a minimum of 1 year of experience in a customer service role dealing directly with end-users and 2+ years of experience in using computer hardware and software focused on Microsoft technologies. Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

Fenwick & West LLP

Service Support Analyst

Temporary Service Support Analyst

In this role, you'll serve as a key member of our Technology team, providing hands-on technical support, troubleshooting hardware and software issues, and ensuring employees have the tools and technology they need to do their best work. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments.

Kinder's

Helpdesk Analyst

This role focuses on configuration, user access, troubleshooting, integrations, data extraction, reporting, and ensuring security compliance across multiple platforms. The SaaS Systems Analyst plays a critical role within the TechOps IT team, overseeing and optimizing the organization’s SaaS applications.

Connect Staffing Professional

SaaS Analyst

Handle on-boarding/off-boarding user account creation and access control, in partnership with HR People-Team partners, including account provisioning, access changes, workstation and laptop endpoint deployment, configuration, inventory, and secure decommissioning. Help deploy and monitor Azure Cloud Configuration to protect cloud assets Administer and support core infrastructure services across Microsoft 365, Microsoft Entra ID, Intune, Azure, Windows, and macOS environments.

Manscaped Inc

IT Infrastructure & Support Analyst

This role partners with many HR business stakeholders to troubleshoot system issues, maintain data integrity, support system enhancements, test new functionality, document processes, and help deliver scalable HR technology solutions across Workday modules including HCM, Recruiting, Learning, Payroll, Compensation, Benefits, Onboarding, Succession, and Career Development. Process internal help desk tickets related to HRIS functionality, including reviewing requests, researching issues, documenting updates, coordinating resolution steps, and escalating complex items as needed in accordance with HRIS processes.

Niagara Water

HRIS Analyst II (Remote)

TACNET CB-ISEA supports the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System (CENTRIXS), Flank Speed Wireless (FSW), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information (SCI) Networks, Video Information Exchange System (VIXS), and Wireless Reachback System (WRBS) Programs of Record information systems. Familiarity with one of the following systems a PLUS: CANES, ADNS, CENTRIXS, FSW, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF, Administration experience with Cisco switches and routers OR Windows Sever.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Science Applications International Corp

Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module. Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow.

Help Desk Analyst Jobs in California

AI Support Analyst - REMOTE ConsultNet

Information Security Analyst Gibson Dunn

EPIC Configuration Analyst - Expert Presbyterian Healthcare Services

Computer Systems Analyst I ITnova

IT Support Analyst I Pyramid, Inc

Sr Support Services Analyst Deltek Inc

PORT TECHNICAL SUPPORT ANALYST IV Port of Oakland

Analyst II, Cyber Security (Operational Technology) Arrowhead Pharmaceuticals

Analyst II, Information Security (Operational Technology) Arrowhead Pharmaceuticals

Desktop Support Analyst SourcePro Search

User Support Analyst II Stand 8

Cybersecurity Operations Analyst First Technology Federal Credit Union

Service Support Analyst Fenwick & West LLP

Temporary Service Support Analyst Fenwick & West LLP

Helpdesk Analyst Kinder's

SaaS Analyst Connect Staffing Professional

IT Infrastructure & Support Analyst Manscaped Inc

HRIS Analyst II (Remote) Niagara Water

Helpdesk Analyst Science Applications International Corp

Epic Certified EHR Systems Analyst III (Epiccare Ambulatory) Adventist Health

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