Busser (Guest Services Representative) University of Southern CaliforniaBusser (Guest Services Representative)Los Angeles, CAWhen determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$148395.htmld .
NewGuest Services Representative, IRC University of Southern CaliforniaGuest Services Representative, IRCLos Angeles, CAWhen determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$151655.htmld .
NewGuest Service Representative LegendsGuest Service RepresentativeLong Beach, CAOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component including feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. This position serves as a front-line ambassador for the venue by delivering outstanding hospitality, providing event information, supporting ticketing operations, assisting guests throughout the facility, and ensuring a safe, welcoming, and memorable environment.
Dignity Health Sports Park, Guest Service Representative (Part-Time) AEG WorldwideDignity Health Sports Park, Guest Service Representative (Part-Time)Carson, CaliforniaWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Job Summary The Guest Services Representative is responsible for providing an excellent guest experience for all internal and external guests of the venue.
Dignity Health Sports Park, Guest Service Representative Part-Time AEG WorldwideDignity Health Sports Park, Guest Service Representative Part-TimeCarson, CAWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. The Guest Services Representative is responsible for providing an excellent guest experience for all internal and external guests of the venue.
Guest Service Representative Legends GlobalGuest Service RepresentativeLong Beach, CaliforniaOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component including feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. This position serves as a front-line ambassador for the venue by delivering outstanding hospitality, providing event information, supporting ticketing operations, assisting guests throughout the facility, and ensuring a safe, welcoming, and memorable environment.
Guest Service Representative Parable HospitalityGuest Service RepresentativeAnaheim, CaliforniaRegularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. • Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Guest Service Representative Pacifica HotelsGuest Service RepresentativeAnaheim, CA$18–$19 / hourRegularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Guest Service Representative, Full Time Pacifica HotelsGuest Service Representative, Full TimeManhattan Beach, CA$19–$21 / hourRegularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Guest Service Representative, Full Time Parable HospitalityGuest Service Representative, Full TimeManhattan Beach, CaliforniaRegularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Guest Service Representative Nothing Bundt CakesGuest Service RepresentativeOrange, CaliforniaAccountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
NewGuest Service Representative Marriott International IncGuest Service RepresentativeIrvine, CAIdentify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
NewTeam Member - Cake Froster/Guest Service Representative Nothing Bundt CakesTeam Member - Cake Froster/Guest Service RepresentativeMontebello, CaliforniaEach bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor).
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Torrance, CAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Services Rep Full Time-104010 Extended Stay America IncGuest Services Rep Full Time-104010Lake Forest, CAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Services - Floater University of Southern CaliforniaGuest Services - FloaterLos Angeles, CAWhen determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$135397.htmld .
Guest Services Supervisor Legends Hospitality, LLCGuest Services SupervisorLong Beach, CA$30.25–$32 / hourOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Guest Services Supervisor LegendsGuest Services SupervisorLong Beach, CA$30.25–$32 / hourOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Guest Services Supervisor Legends GlobalGuest Services SupervisorLong Beach, CaliforniaOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
NewGuest Relations Representative Lexus of Woodland HillsGuest Relations RepresentativeWoodland Hills, CaliforniaFull timeCandidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. The ideal candidate has a high school diploma or GED and previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
Guest Experience Representative (Seasonal), LA Memorial Coliseum University of Southern CaliforniaGuest Experience Representative (Seasonal), LA Memorial ColiseumLos Angeles, CAThrough our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
Patient/Guest Relations Representative - Conc And Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union) University of Southern CaliforniaPatient/Guest Relations Representative - Conc And Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)Los Angeles, CA$22–$34.18 / hourProvide concierge services including, but not limited to driving directions and information regarding resources in the surrounding community; reservation assistance for lodging, transportation and restaurants; assistance with personal services such as entertainment, shopping, flowers and gift requests; arrange for business services such as banking information, faxing and copying services; transport patient luggage as needed ensuring that it is delivered to the correct person; coordinates taxicab voucher requests accurately and in accordance to hospital policy; Participates in Welcome Rounds for all of our new patients following patient experience protocols. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient/Guest Relations Representative - Conc And Volunteer Svcs - Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Non-Union) University of Southern CaliforniaPatient/Guest Relations Representative - Conc And Volunteer Svcs - Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)Los Angeles, CA$22–$34.18 / hourProvide concierge services including, but not limited to driving directions and information regarding resources in the surrounding community; reservation assistance for lodging, transportation and restaurants; assistance with personal services such as entertainment, shopping, flowers and gift requests; arrange for business services such as banking information, faxing and copying services; transport patient luggage as needed ensuring that it is delivered to the correct person; coordinates taxicab voucher requests accurately and in accordance to hospital policy; Participates in Welcome Rounds for all of our new patients following patient experience protocols. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient And Guest Relations Representative - Conc And Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union) University of Southern CaliforniaPatient And Guest Relations Representative - Conc And Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union)Los Angeles, CA$22.88–$35.55 / hourProvide concierge services including, but not limited to driving directions and information regarding resources in the surrounding community; reservation assistance for lodging, transportation and restaurants; assistance with personal services such as entertainment, shopping, flowers and gift requests; arrange for business services such as banking information, faxing and copying services; transport patient luggage as needed ensuring that it is delivered to the correct person; coordinates taxicab voucher requests accurately and in accordance to hospital policy; Participates in Welcome Rounds for all of our new patients following patient experience protocols. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient/Guest Relations Representative - Conc And Volunteer Svcs - Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union) University of Southern CaliforniaPatient/Guest Relations Representative - Conc And Volunteer Svcs - Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)Los Angeles, CA$22–$34.18 / hourProvide concierge services including, but not limited to driving directions and information regarding resources in the surrounding community; reservation assistance for lodging, transportation and restaurants; assistance with personal services such as entertainment, shopping, flowers and gift requests; arrange for business services such as banking information, faxing and copying services; transport patient luggage as needed ensuring that it is delivered to the correct person; coordinates taxicab voucher requests accurately and in accordance to hospital policy; Participates in Welcome Rounds for all of our new patients following patient experience protocols. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Guest Service Agent, Part-Time Pacifica HotelsGuest Service Agent, Part-TimeHermosa Beach, CA$18–$20 / hourRegularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Guest Service Agent, Part-Time Parable HospitalityGuest Service Agent, Part-TimeHermosa Beach, CaliforniaRegularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. • Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Senior Patient Services Representative -Primary Care Group Houston MethodistSenior Patient Services Representative -Primary Care GroupCypress, CaliforniaWork Shift : 1 - Day (United States of America) Job Category : Non-clinical With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.
NewGuest Service Agent HRI HospitalityGuest Service AgentDana Point, CaliforniaCombining coastal charm with modern amenities, it provides an engaging environment for hospitality professionals serving both leisure and business travelers, ideal for leaders who enjoy blending a resort-adjacent lifestyle with efficient operations. Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.
Planet Fitness - Overnight Member Services Representative - Part Time - Hawaiian Gardens Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - Hawaiian GardensHawaiian Gardens, California$17.81–$18.30 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Covina Taymax GroupPlanet Fitness - Member Services Representative - Part Time - CovinaCovina, California$17.81–$18.31 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Costa Mesa Taymax GroupPlanet Fitness - Member Services Representative - Part Time - Costa MesaCosta Mesa, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Buena Park Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - Buena ParkBuena Park, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Bellflower Taymax GroupPlanet Fitness - Member Services Representative - Part Time - BellflowerBellflower, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Buena Park Taymax GroupPlanet Fitness - Member Services Representative - Part Time - Buena ParkBuena Park, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Member Services Representative Crunch FitnessMember Services RepresentativeLakewood, CaliforniaAll applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.
Member Services Representative Supreme Fitness GroupMember Services RepresentativeLaguna Niguel, CaliforniaUpon clicking "Submit Application", you will be directed to this 2nd step"* Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Community Services Representative - Weekends - 9:00 am - 2:30 pm Lake Forest Community AssociationCommunity Services Representative - Weekends - 9:00 am - 2:30 pmLake Forest, CA$21 / hourReports to the Property Service Manager with significant contact with residents, guests, outside groups and associations and employees. •Responsible for securing the clubhouse facility at closing by locking all gates, windows, doors and activation of the security and fire alarm systems.
Member Services Representative Planet Fitness Inc.Member Services RepresentativeLaguna Niguel, CAThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Member Services Representative - FULL TIME Boys and Girls Club of Laguna BeachMember Services Representative - FULL TIMELaguna Beach, CaliforniaThe Member Services Representative is an administrative support that is responsible for performing general administrative and clerical support duties, including managing the front of house for the Canyon Branch. Under the supervision of the Area Member Services Director, the Member Services Representative will assist the organization and administration of Member Services.
Overnight Member Services Representative Supreme Fitness GroupOvernight Member Services RepresentativeHuntington Beach, CaliforniaPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.
Overnight Member Services Representative Planet Fitness Inc.Overnight Member Services RepresentativeHuntington Beach, CAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.
Customer Service Representative CSI#1809 ChevronCustomer Service Representative CSI#1809West Hollywood, California$19–$20Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Customer Service Representative CSI #1481 ChevronCustomer Service Representative CSI #1481Irvine, California$18.25Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Customer Service Representative CSI#1844 ChevronCustomer Service Representative CSI#1844El Segundo, California$19–$20Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
NewLate Night - Cashier/Customer Service Representative - CA Hassan & SonsLate Night - Cashier/Customer Service Representative - CACypress, CAUnder the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge,and efficient service.
Patient Service Representative RadNet San Gabriel ValleyPatient Service RepresentativePasadena, CaliforniaFull timeWhen you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Burbank, CaliforniaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
NewFull Time - Customer Service Representative - CA Hassan & SonsFull Time - Customer Service Representative - CACorona Del Mar, CAUnder the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, andefficient service.
Member Service Representative Santa Monica Family YMCAMember Service RepresentativeSanta Monica, CAPart timeConduct member engagement and conversion efforts for all membership inquiries and tours which did not result in a joinConduct member retention and communication efforts in regard to debt collection and membership renewalsAccurately process insufficient payment collection transactionsAssist with membership cancellation requests with the intent to retain membersDistribute and communicate all membership marketing campaigns and any sales related promotionsConnect members to specific programs and services; process program enrollments with the intent to increase member utilization of servicesAccurately process transactions and handle transactions in accordance with money handling, policies and proceduresProcess program enrollmentsBuild positive member relationships and cultivate member Y stories with the intention of increasing participation in our Y's Support CampaignMaintain working knowledge of scholarship programs, while actively encouraging and assisting members in the successful completion of the application processResponsible for accepting membership and program scholarship applicationsEnter data accurately and in accordance with association data entry proceduresMonitors members' behavior and facilities use; ensuring compliance with policies listed in the Santa Monica Family YMCA Code of ConductOpening and closing responsibilitiesResponsible for completing close-out procedures, balance and account for all transactions Review and assist with the actualizing of member satisfaction and suggestion feedback. ESSENTIAL FUNCTIONSModel the YMCA character values of caring, honesty, respect and responsibility in all aspects of position responsibilities, particularly through actions and conversations with membersEducate members that the YMCA is a non-profit, charitable organizationPromote membership and programs and serve as an advocate for the YMCAMonitor access to the facility by ensuring members and participants check-in upon arrival to the facilityAnswer all incoming phone calls in a courteous and timely manner; route incoming calls to appropriate departments and staffResponds to telephone inquiries, emails, and messages from online communication platforms in a courteous and timely manner; provides front desk support and serves as the first point of contact for members, prospective members, participants, volunteers, and staff.