NewAssistant Guest Experience Manager The Estate YountvilleAssistant Guest Experience ManagerYountville, CA$62,400–$72,800 / yearHandle guest inquiries, complaints, and requests, escalating issues as needed to ensure resolution Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met efficiently Assist in managing room inventory and rate strategy to maximize revenue and occupancy Conduct regular audits of front office procedures and systems to ensure accuracy and compliance Assist in implementing and enforcing hotel policies and procedures related to front office operations Provide support to the Guest Experience Manager in administrative tasks, such as report generation and budget management REQUIRED QUALIFICATIONS Bachelor's degree in Hospitality Management or related field preferred Minimum of 2 years of experience in front office operations, with supervisory experience preferred Strong leadership and interpersonal skills Excellent communication and customer service skills Proficiency in hotel management software and Microsoft Office Suite Ability to multitask and prioritize tasks effectively in a fast-paced environment Flexibility to work varying schedules, including nights, weekends, and holidays Knowledge of hotel policies, procedures, and safety regulations Attention to detail and problem-solving abilities PHYSICAL REQUIREMENTS Ability to stand and walk for extended periods of time, including during long shifts Ability to sit for extended periods of time while working at a computer Frequent use of hands and fingers for typing, data entry, and handling office equipment Ability to lift and/or move up to 20 pounds occasionally (files, office supplies) The above is intended to describe the general content of and requirements for the performance of this job. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary.
NewFacilities Maintenance & Life Support Manager - $100,000 - $150,000 Six Flags Discovery KingdomFacilities Maintenance & Life Support Manager - $100,000 - $150,000Vallejo, CA$100,000–$150,000 / yearul>Oversee and coordinate, with the Maintenance Director, the broad array of facility-related maintenance including fiber glass, plumbing, carpentry, painting, masonry, A/C shop, facilities electrical, and wooden coaster structures, as well as being involved in new ride installations. Overview:The Maintenance Division is currently seeking a qualified person to manage all activities related to facilities maintenance to include paint, carpentry, sign/art, landscape, pest control, life support, dive operations, and water quality.
NewBanquet Manager Estate YountvilleBanquet ManagerYountville, CA$80,000–$90,000 / yearThe Banquet Manager is responsible for overseeing all aspects of events including meetings, conferences, weddings, and special functions, ensuring exceptional guest experiences and seamless operational execution. PRIVATE EVENT MANAGER Yountville, CA We are seeking a skilled, organized, and service-driven Banquet Manager to lead the planning and execution of banquet and event operations.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritConcord, CA$18.90–$19.15 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritConcord, CA$21.90–$22.15 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerElk Grove, CA$20.90–$21.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sElk Grove, CA$18.90–$19.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sVacaville, CA$23.90–$24.15 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Guest Services Representative CourtyardGuest Services RepresentativeRichmond, Californiacheck outs, late checkouts, early check-ins, special requests, and day use rooms), and coordinates, requests for maintenance and repair work. Check in/out guests, including assigning guest's rooms and accommodating special requests whenever possible.
NewGuest Services Associate Distinguished VineyardsGuest Services AssociateSaint Helena, CARecognized as benchmarks for their regions, our domestic portfolio includes the highly acclaimed Argyle Winery in Oregon's Willamette Valley, MacRostie Winery and Vineyards in Sonoma, and Markham Vineyards in Napa Valley. This role uses critical thinking skills and active listening to provide personalized customer service and suggest customized wine selections based on preference to drive sales and membership signups and upgrades.
NewEvents Staff - Guest Services Speedway MotorsportsEvents Staff - Guest ServicesSonoma, CAThis is done by holding themselves and their teammates accountable for taking our best practices "the last mile" - optimizing them for maximum value to all of our stakeholders while sharing insights on how to improve our company. The Events Staff - Guest Services is a seasonal, as needed per event position to assist guests during raceway events.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Vacaville, CAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Services Rep - Including WeekendsFlexible Shifts Extended Stay America IncGuest Services Rep - Including WeekendsFlexible ShiftsFairfield, CAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Services (Part-time) - Benziger Family Winery The Wine Group IncGuest Services (Part-time) - Benziger Family WineryGlen Ellen, CAReporting to the Hospitality Coordinator, the part time Guest Services position is responsible for providing exceptional hospitality and memorable guest experiences by welcoming and directing guests, introducing winery offerings to include tastings and visitation policies, taking, and fulfilling reservations, and guiding guests to/from experiences. Primary point of contact for all guest interactions to include greeting in-person or via telephone, responding to inquiries, executing daily reservations, and processing ticket sales to ensure the best guest experience possible.
Guest Services Supervisor Troon Golf LLCGuest Services SupervisorVallejo, CA$17.90–$19.90 / hourPerforms range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day. Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return.
Guest Service Representative Marriott International IncGuest Service RepresentativeSacramento, CAIdentify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Assistant Services Manager Ulta Beauty IncAssistant Services ManagerPinole, CAThe ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Environmental Services Department Manager Healthcare Services Group IncEnvironmental Services Department ManagerSAN RAFAEL, CA$23–$26 / hourp>If you''re looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!Janitorial Supervisor, Custodial Supervisor, Janitorial Manager, Custodial Manager, Housekeeping Supervisor, Lead Janitor, Lead Custodian. Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.
Guest Service Agent Auberge Resorts LLCGuest Service AgentCA$23–$25 / hourIn addition to front desk responsibilities, the Guest Service Agent operates the resort's communication systems, ensuring that all guest calls, messages, and requests are handled promptly, professionally, and accurately. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
Assistant Services Manager Ulta Beauty, Inc.Assistant Services ManagerPinole, CaliforniaThe ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
NewGuest Service Agent Tharaldson Hospitality ManagementGuest Service AgentSacramento, CAp>• Maintains accurate records including cash flows, registration card, reservation cards, and property walks . • Answers and routes calls as appropriate; takes guest messages with accuracy .
Guest Service Agent Larkspur Landing SacramentoGuest Service AgentSacramento, CARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent HHM HospitalityGuest Service AgentSacramento, CAli>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
NewDistrict Manager in Training Dining Services Healthcare Services Group IncDistrict Manager in Training Dining ServicesVallejo, CAAs one of America''s Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary.
Service Manager, Digital Automation and Control ABBService Manager, Digital Automation and ControlWest Sacramento, New JerseyRemoteYou will be responsible for P&L results with full accountability of running the day-to- day operations, integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency.
Guest Service Representative Nothing Bundt Cakes #37Guest Service RepresentativeCorte Madera, CAEmployees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch.
NewRestaurant FOH Manager - Full Service - San Rafael, CA HHB Restaurant RecruitingRestaurant FOH Manager - Full Service - San Rafael, CASan Rafael, CaliforniaAs a Restaurant FOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
NewRestaurant BOH Manager - Full Service - San Rafael, CA HHB Restaurant RecruitingRestaurant BOH Manager - Full Service - San Rafael, CASan Rafael, CaliforniaAs a Restaurant BOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
NewRestaurant FOH Manager - Full Service - Brentwood, CA HHB Restaurant RecruitingRestaurant FOH Manager - Full Service - Brentwood, CABrentwood, CaliforniaAs a Restaurant FOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
NewRestaurant Manager - Full Service - Fairfield, CA HHB Restaurant RecruitingRestaurant Manager - Full Service - Fairfield, CAFairfield, CaliforniaAs a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Sales and Service Manager 24 Hour Fitness, INC.Sales and Service ManagerSacramento, CA$19–$22 / hourPhysical Demands/ Environmental Conditions** * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment **Travel Requirement** * Availability to travel 10% of the time to attend training and meetings **DISCLAIMER** : This job description is intended to describe the general job functions and requirements for this position. * Possesses strong organizational skills to execute and prioritize multiple tasks **Minimum Educational Level/Certifications** * High School Diploma or GED required * Bachelor's Degree preferred * Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization **Minimum Work Experience and Qualifications** * Prior management experience in service sales industry leading 4-10 employees preferred.
Sales and Service Manager 24 Hour Fitness USA IncSales and Service ManagerAntioch, CA$19–$22 / hourp>The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSM is responsible for hiring and developing talented team members who build relationships and translate the value of 24 Hour Fitness product and service offerings, have a strong focus on behaviors that drive member acquisition and retention, and proactively review process and team member effectiveness.
NewGuest Assistants (Host / Hostesses) O'Charley's Team MembersGuest Assistants (Host / Hostesses)Concord, CaliforniaYou will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. O'Charley's Restaurant + Bar is known for offering good food, good times and some of the most awesome job opportunities around. Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater.
Member Services Representative Weekend ReddingMember Services Representative WeekendNapa, CaliforniaJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Member Services Representative Weekend Planet Fitness - ReddingMember Services Representative WeekendNapa, CAThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Member Services Representative Nothing Bundt CakesMember Services RepresentativeSan Rafael, CA$16.90–$19 / hourOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Member Services Representative CrunchMember Services RepresentativeSan Rafael, CaliforniaOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Director, Event Sales & Services Accor SADirector, Event Sales & ServicesCA$120,000–$130,000 / yearWhat you will be doing: Reporting to the Director, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: Lead, mentor, and manage the Event Sales and Services teams, including recruitment, onboarding, performance management, and professional development. In this pivotal role, youll guide our talented Event Services team shaping every detail of our conferences and events to ensure they exceed expectations and reflect the essence of wine countrys most iconic destination.
Member Services Representative Planet Fitness - ReddingMember Services RepresentativeNapa, CAThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Planet Fitness - Member Services Representative - Part Time - Pinole Taymax GroupPlanet Fitness - Member Services Representative - Part Time - PinolePinole, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Vallejo Taymax GroupPlanet Fitness - Member Services Representative - Part Time - VallejoVallejo, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Pittsburg Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - PittsburgPittsburg, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Fairfield Taymax GroupPlanet Fitness - Member Services Representative - Part Time - FairfieldFairfield, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Stockton Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - StocktonSacramento, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Vacaville Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - VacavilleVacaville, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Woodland Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - WoodlandWoodland, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Antioch Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - AntiochAntioch, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Davis Taymax GroupPlanet Fitness - Member Services Representative - Part Time - DavisDavis, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Pinole Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - PinolePinole, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Davis Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - DavisDavis, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.