Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sStockton, CA$23.90–$24.15 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritStockton, CA$18.90–$19.15 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritStockton, CA$21.90–$22.15 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerSacramento, CA$20.90–$21.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sElk Grove, CA$18.90–$19.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewFood Service Supervisor - California State University - Sacramento State AramarkFood Service Supervisor - California State University - Sacramento StateSACRAMENTO, CAThe Dining Commons Food Service Supervisor position that combines operational leadership, employee supervision, food production oversight, customer service, inventory management, and compliance responsibilities. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Guest Services Manager Z&A ManagementGuest Services ManagerFolsom, California$60,000–$80,000Position Overview: The Guest Services Manager is responsible for overseeing the guest services team while driving sales strategies to enhance customer satisfaction and increase revenue. The ideal candidate will have a strong background in customer service, sales, and team management, as well as the ability to implement strategies that foster guest loyalty and business growth.
NewGuest Services Representative InTown Lessee ServicesGuest Services RepresentativeElk Grove, IllinoisThis document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Extensive use of hands and fingers for manipulation of keyboard, answering phone calls, calculator, copy machine, computer printer and other office productivity machinery.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Rancho Cordova, CAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Services Leader Pilot Travel Centers LLCGuest Services LeaderLodi, CA$21.41–$31.40 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.
Athletics Events & Guests Services Representative Sacramento StateAthletics Events & Guests Services RepresentativeSacramento, CaliforniaJeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The Events & Guest Services Representative position at Sacramento State Athletics is a crucial role dedicated to providing exceptional service and ensuring a safe, enjoyable environment for all guests attending athletic events.
Dining Services Department Manager (Skilled Nursing, CDM or DSS Certification Preferred) Healthcare Services Group IncDining Services Department Manager (Skilled Nursing, CDM or DSS Certification Preferred)STOCKTON, CA$32–$34 / hourIf you''re looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!Dining Services Supervisor, Dining Services Manager, Dietary Manager, Nutrition Manager, Nutrition Supervisor, Food Service Director, Diet Tech, Diet Technician. Join Healthcare Services Group (HCSG) as a Dining Services Department Manager, leading the dining department at a long-term care facility.
NewEnvironmental Services Department Manager Healthcare Services Group, Inc.Environmental Services Department ManagerELK GROVE, California$21–$24 / hourOverview: Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. Additional Information: Janitorial Supervisor, Custodial Supervisor, Janitorial Manager, Custodial Manager, Housekeeping Supervisor, Lead Janitor, Lead Custodian.
Remote Guest Services Representative – Travel Genovaire Travel GroupRemote Guest Services Representative – TravelSacramento, CaliforniaRemoteWe are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.
Guest Service Representative (Part-Time) Marriott International IncGuest Service Representative (Part-Time)Sacramento, CAIdentify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Guest Service Agent Larkspur Landing RosevilleGuest Service AgentRoseville, CARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Athletics Events & Guests Services Representative California State UniversityAthletics Events & Guests Services RepresentativeSacramento, CA$16.90–$18 / hourJeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The Events & Guest Services Representative position at Sacramento State Athletics is a crucial role dedicated to providing exceptional service and ensuring a safe, enjoyable environment for all guests attending athletic events.
Assistant Services Manager Ulta Beauty IncAssistant Services ManagerElk Grove, CAThe ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Guest Service Agent Larkspur Landing SacramentoGuest Service AgentSacramento, CaliforniaFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Assistant Services Manager Ulta Beauty, Inc.Assistant Services ManagerElk Grove, CaliforniaFull timeThe ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Guest Service Agent HHM HospitalityGuest Service AgentSacramento, CARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Front Desk - Guest Service Agent- Full-time- Hilton Garden Inn Sacramento WS ManagementFront Desk - Guest Service Agent- Full-time- Hilton Garden Inn SacramentoSacramento, CAFull timeProfessional in presentation and demeanorEnjoy working with a teamDemonstrated ability to work under pressure in a busy environmentAbility to accurately follow instructions, both verbally and writtenAbility to cross-train in other hotel related areasMust show initiative, including anticipating guest and operational needsAdditional DetailsThis position may require working weekends, holidays, or variable shifts based on business needs. This position is responsible for handling front desk operations, assisting guests with reservations and requests, resolving concerns professionally, and ensuring every guest receives exceptional customer service throughout their stay.
Service Manager Texas Roadhouse Holdings LLCService ManagerRocklin, CA$70,304–$90,000 / yearDirecting work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Kitchen Manager | Full Service Steakhouse GDCKitchen Manager | Full Service SteakhouseSacramento, California$75,000–$85,000 / yearHigh volume family-owned and operated steakhouse is seeking to add a high caliber Kitchen Manager to the team. Lead, mentor, and motivate kitchen and FOH staff to maintain a collaborative and high-performing team.
Sales and Service Manager 24 Hour Fitness, INC.Sales and Service ManagerElk Grove, CA$19–$22 / hourPhysical Demands/ Environmental Conditions** * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment **Travel Requirement** * Availability to travel 10% of the time to attend training and meetings **DISCLAIMER**: This job description is intended to describe the general job functions and requirements for this position. * Possesses strong organizational skills to execute and prioritize multiple tasks **Minimum Educational Level/Certifications** * High School Diploma or GED required * Bachelor's Degree preferred * Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization **Minimum Work Experience and Qualifications** * Prior management experience in service sales industry leading 4-10 employees preferred.
Guest Service Representative Nothing Bundt CakesGuest Service RepresentativeElk Grove, CaliforniaAccountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
Restaurant BOH Manager - Full Service HHB Restaurant RecruitingRestaurant BOH Manager - Full ServiceFolsom, CaliforniaAs a Restaurant BOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Restaurant FOH Manager - Full Service HHB Restaurant RecruitingRestaurant FOH Manager - Full ServiceFolsom, CaliforniaAs a Restaurant FOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Sales and Service Manager 24 Hour Fitness USA IncSales and Service ManagerElk Grove, CA$19–$22 / hourThe Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSM is responsible for hiring and developing talented team members who build relationships and translate the value of 24 Hour Fitness product and service offerings, have a strong focus on behaviors that drive member acquisition and retention, and proactively review process and team member effectiveness.
Service Manager Texas RoadhouseService ManagerRocklin, CaliforniaDirecting work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Member Services Representative Crunch StocktonMember Services RepresentativeStockton, CaliforniaOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Planet Fitness - Member Services Representative - Part Time - Granite Bay Taymax GroupPlanet Fitness - Member Services Representative - Part Time - Granite BayGranite Bay, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Davis Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - DavisDavis, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Fair Oaks Taymax GroupPlanet Fitness - Member Services Representative - Part Time - Fair OaksFair Oaks, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Granite Bay Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - Granite BayGranite Bay, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Elk Grove Taymax GroupPlanet Fitness - Member Services Representative - Part Time - Elk GroveElk Grove, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Elk Grove Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - Elk GroveElk Grove, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Woodland Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - WoodlandWoodland, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Citrus Heights Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - Citrus HeightsCitrus Heights, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Pittsburg Taymax GroupPlanet Fitness - Member Services Representative - Part Time - PittsburgPittsburg, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Rocklin Taymax GroupPlanet Fitness - Member Services Representative - Part Time - RocklinRocklin, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - North Highlands Taymax GroupPlanet Fitness - Member Services Representative - Part Time - North HighlandsNorth Highlands, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Roseville Taymax GroupPlanet Fitness - Member Services Representative - Part Time - RosevilleRoseville, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Pittsburg Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - PittsburgPittsburg, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Antioch Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - AntiochAntioch, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - West Sacramento Taymax GroupPlanet Fitness - Member Services Representative - Part Time - West SacramentoWest Sacramento, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Stockton Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - StocktonSacramento, California$16.90–$17.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Mack Road Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - Mack RoadSacramento, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Antioch Taymax GroupPlanet Fitness - Member Services Representative - Part Time - AntiochAntioch, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Full Time - Elk Grove Taymax GroupPlanet Fitness - Member Services Representative - Full Time - Elk GroveElk Grove, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.