778 Results for

Guest Services Manager Jobs in Towson, MD

Jobs

Chevy Chase, MD

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

30 days ago

Shrewsbury, PA

li>Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.

22 days ago

Bethesda, MD

The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders. Born in 2017 from the kitchen of Danny Meyer’s Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots.

Today

Laurel, MD

$65,000–$75,000 / year

As a hotel management company, we strive to: “Provide exceptional service to our guests by empowering our team to consistently deliver the spirit of hospitality.” . Whether it be our best-in-class learning and development or our travel discounts that ‘feed your inner explorer, we work hard to create and deliver what YOU need.

12 days ago

Cockeysville, MD

$20.50–$20.75 / hour

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

29 days ago

Perry Hall, MD

$17.25–$17.50 / hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

30+ days ago

Bel Air, MD

$17–$17.25 / hour
Full time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Wheaton, MD

$24.65–$24.90 / hour
Full time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Wheaton, MD

$21.65–$21.90 / hour
Full time

30+ days ago

Baltimore, MD

Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

30+ days ago

Hanover, MD

$21–$24 / hour

p>At Home2 Suites by Hilton Arundel Mills BWI Airport, we believe hospitality is more than check-ins and check-outs—it’s about making people feel genuinely welcome, cared for, and valued.

As our Guest Services Manager, you’ll be the heartbeat of the front office operation, ensuring guests receive exceptional service while coaching and developing a high-performing team.

30+ days ago

Annapolis, MD

$22.08–$27.60 / hour

li>Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns.

You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.

30+ days ago

Baltimore, MD

$45,000–$50,000 / year

p>We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel.

Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

30+ days ago

Owings Mills, MD

$40,000–$40,000 / year

p>Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service,

Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.

30+ days ago

Baltimore, MD

$17.31–$20.45 / hour

The Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution. Support guest service needs by working posts in any / all of the following areas: Waterfront Park, Harbor Wetland, Membership/Will Call/4D Cashier, 4D Theater, Information Desk, VR and other posts as assigned.

16 days ago

Baltimore, MD

$17–$19.75 / hour

16 days ago

Baltimore, MD

$18.27–$24.87 / hour

Responsibilities include taking the initiative to support the needs of guests from the moment of arrival through departure, ensuring all requests are addressed with enthusiasm and always following Aquarium policies and procedures while keeping in mind the Aquarium values of Connection, Curiosity, Optimism, Service and Wellbeing. This position is expected to maintain daily communication with the team of Guest Service Representatives/Specialists to create informed Aquarium representatives, monitor service levels and coach them for a successful future at NA.

30+ days ago

Columbia, MD

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Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.

4 days ago

Rockville, MD

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

30+ days ago

Hanover, MD

Why We Need Your Talents: The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high-quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.

30+ days ago

Baltimore, MD

Full time

li>Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.

30+ days ago

York, Pennsylvania

The Guest Services Staff is responsible for greeting arriving guests, bag handling and parking/retrieving a Guest’s vehicle. Intercepts guests walking from the self-parking lot and carries their bags to the bag staging area.

30+ days ago

Calverton, Maryland

The Guest Relations Team Member serves as a park ambassador to provide superior customer service to all Guests and support the entire Guest Experience team. The Guest Services Department is responsible for delivering amazing customer service and maintaining exceptional first impressions for both prospective and existing guests.

30+ days ago

Baltimore, MD

$15–$15 / hour

p>Working Conditions:

Must be able to stand and remain active for an eight-hour shift;
Must be able to walk large areas of the Zoo as needed;
Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;
Ability to work a flexible schedule to include weekends, holidays, and special events; and,
Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects.
Communication (Internal and External):
- Respond appropriately to guests’ questions, comments, or concerns;
- Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and,
- Contact an appropriate staff member necessary to resolve guest issues.

28 days ago

Owings Mills, MD

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

30+ days ago

Baltimore, MD

p>We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Reporting to the Assistant Director of Patient and Visitor Services, you'll lead and empower a team of Guest Services staff, ensuring seamless departmental operations and fostering a culture of Service Excellence.

30+ days ago

Baltimore, Maryland

Execution of Housekeeping Systems- DOP’s posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster.

Today

Baltimore, MD

b>Experience/Training:

Minimum of six months relatedexperience and/or training;
Proficient in cash handlingprocedures;
Familiarity with a Point ofSale (POS) system environment; and, Working Conditions:
- Must be able to stand andremain active for an eight hour shift;
- Must be able to sit uprightfor long periods of time;
- Mustbe able to walk large areas of the Zoo as needed;
- Must be able to work in anoutdoor weather environment in all seasons and weather, includingheat/humidity, cold temperatures, and/or wet conditions;
- Ability to work a flexibleschedule to include weekends, holidays, and special events; and,
- Must be able to exert up to35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internaland External):
  - Responsible for keeping theDirector, Managers, and Supervisors fully updated on any issues that may occurduring daily operations;
  - Respond appropriately toguests' questions, comments, or concerns;
  - Communicate with fellow GuestServices Agents by radio contact as needed following Zoo radio etiquette andprotocol at all times; and,
  - Contact an appropriate staffmember necessary to resolve guest issues.

30+ days ago

Hanover, MD

li>Technological Proficiency: With the increasing role of digital platforms in enhancing guest experiences, proficiency in relevant technology and systems (e.g., property management systems, CRM software, and mobile applications) is crucial for personalizing guest interactions and streamlining operations.

Skills to Help You Succeed:

Customer Journey Mapping: A detailed visualization of every step a guest takes from initial interest to post-visit feedback allows for pinpointing areas for enhancement and personalizing services.

9 days ago

Baltimore, MD

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

6 days ago

Hanover, Maryland

li>Technological Proficiency: With the increasing role of digital platforms in enhancing guest experiences, proficiency in relevant technology and systems (e.g., property management systems, CRM software, and mobile applications) is crucial for personalizing guest interactions and streamlining operations.

Sustainability Practices: If applicable, include responsibilities related to implementing and promoting sustainability practices within guest services to align with environmental and social governance goals.

Ability to analyze and interpret departmental needs and results.

12 days ago

Bel Air, MD

$35.12–$39.90 / hour

Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments. Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.

30+ days ago

Towson, MD

$29.81–$32.69 / hour

30+ days ago

Towson, MD

$35.10–$37.50 / hour

p>Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.

20 days ago

Baltimore, MD

$70,000–$80,000 / year

A premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

15 days ago

$40,000–$46,000 / year

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

1 day ago

Annapolis, Maryland

li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Work schedule varies and may include working on holidays, weekends and alternate shifts.

20 days ago

Hunt Valley, MD

So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Ability to coordinate and lead capital projects, maintenance plans, and funding requests from conception tocompletion is required.

30+ days ago

Baltimore, Maryland

$70,000–$80,000 / year

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Overview:

The Premium Services Manager is responsible for overseeing all food and beverage operations within premium suites and catered events at CFG Bank Arena in Baltimore, Maryland.

16 days ago

BALTIMORE, MD

$25–$28.85 / hour

Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. If you''re looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

1 day ago

BALTIMORE, Maryland

$25–$28.85 / hour

li style="font-size:10pt;font-family:'poppins' , sans-serif;color:#0d0d0d;font-weight:400">Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. Benefits Link:

Click here for more benefits information.

2 days ago

TOWSON, Maryland

$48,000–$50,000 / year

Benefits Link:

Click here for more benefits information.

Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.

16 days ago

Clarksville, Maryland

High School Diploma or Equivalent· 18 years old or older please· Strong organization and attention to detail· Team player with the ability to work independently with minimal supervision. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp.

30+ days ago

Hanover, MD

In cases involving employee performance deficiencies, the Manager is expected to determine what steps to undertake with respect to the affected employees' performance deficiencies, including whether counseling or a step in progressive discipline is appropriate, and in the Manager's judgment and discretion. Why We Need Your Talents: The Payroll Manager will assist with the successful management of payroll personnel, maintaining payroll records, and keeping all records to casino employees scheduling profiles up to date.

16 days ago

Hanover, MD

Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean . • Maintains accurate records including cash flows, registration card, reservation cards, and property walks .

Today

Rockville, Maryland

Work schedule varies and may include working on holidays, weekends and alternate shifts.

9 days ago

Hanover, Maryland

li>In cases involving employee performance deficiencies, the Manager is expected to determine what steps to undertake with respect to the affected employees’ performance deficiencies, including whether counseling or a step in progressive discipline is appropriate, and in the Manager’s judgment and discretion.

The Payroll Manager will assist with the successful management of payroll personnel, maintaining payroll records, and keeping all records to casino employees scheduling profiles up to date.

19 days ago

annapolis, MD

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

30+ days ago

Bethesda, MD

4-year bachelor's degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. 2-year degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.

18 days ago

Baltimore, MD

$17–$18 / hour

p>The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs.

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you.

Today

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Guest Services Manager Jobs in Towson, MD

Dietitian Nutrition Services - Part time MedStar Health

General Manager Panera Bread

General Manager Daily Provisions

General Manager Peach Hotel Group

Store Manager - Spirit Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Temporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton) Spencer's

Guest Services Manager ARUNDEL MILLS OFFICE LLC

Guest Service Manager The Fresh Market Inc

Guest Service Manager BELLE GROVE ENTERPRISE LLC

Guest Service Manager HOWARD HOSPITALITY LLC

Guest Services Specialist- Part Time National Aquarium In Baltimore Inc

Guest Services Specialists Association of Zoos and Aquariums

Guest Services Shift Lead Association of Zoos and Aquariums

Guest Services Rep Part Time-104020 Extended Stay America Inc

Guest Services Rep Full Time-104010 Extended Stay America Inc

Slots/ Guest Services Supervisor Maryland Live! Casino & Hotel Maryland

Guest Services Agent (AM & PM Shifts) Study Hotels

Guest Services Staff Linx Asset Management

Splish Splash Guest Services DNU

Guest Services Agent (Part-Time) Maryland Zoo

Guest Services Agent Turf Valley Resort

GUEST SERVICES SUPERVISOR Johns Hopkins Hospital

Guest Experience Manager – Front of House Manager (Franchise) Friendly's

Guest Services Agent - Sales Associate (Part-Time) Maryland Zoo

Guest Experience Manager Maryland Live! Casino & Hotel Maryland

Guest Service Representative Marriott International Inc

Guest Experience Manager - Maryland Live! Casino and Hotel Maryland

Resident Services Manager 2 - Calvert''''s Walk UDR Inc

Resident Services Manager 2 - The Quarters at Towson UDR Inc

Resident Services Manager 2 - 20 Lambourne UDR Inc

Premium Services Manager | Full Time | CFG Bank Arena Oak View Group

Dining Services Assistant Manager Healthcare Services Group Inc

Guest Service Agent Annapolis Waterfront Hotel, Autograph Collection

Sanitation Manager - Aramark Facility Services Aramark

Premium Services Manager | Full-Time | CFG Bank Arena Oak View Group

Dining Services Manager in Training Healthcare Services Group Inc

Dining Services - Manager in Training Healthcare Services Group, Inc.

Environmental Services Department Manager Healthcare Services Group, Inc.

Spa Sales and Guest Service Associate Clarksville

Payroll Manager CG Shared Services Live! Casino & Hotel Maryland

Guest Service Agent Tharaldson Hospitality

Guest Service Agent Homewood Suites by Hilton Rockville-Gaithersburg

Payroll Manager - CG Shared Services Live! Casino and Hotel Maryland

Guest Service Agent HHM Hospitality

Revenue Manager, Revenue Management Advisory Services Marriott International Inc

GUEST SERVICE REPRESENTATIVE Dimension Hospitality

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