1,274 Results for

Guest Services Manager Jobs in Miami, FL

Jobs

Key Biscayne, FL

This role is responsible for processing transactions accurately, assisting customers with purchases, answering basic store or product questions, maintaining a clean and organized register area, and supporting smooth front-end flow during busy periods. We are looking for a friendly, reliable, and customer-focused Cashier / Guest Experience Associate to support our front-end operations and help create a welcoming checkout experience for every guest.

Today

Ft Lauderdale, FL

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

1 day ago

Miami, FL

$18–$18.25 / hour
Full time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Miami, FL

$17.25–$17.50 / hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

30+ days ago

Pembroke Pines, FL

$20.50–$20.75 / hour

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

21 days ago

Miami, FL

$21–$21.25 / hour
Full time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Miami, FL

$16–$16.25 / hour
Full time

30+ days ago

Fort Lauderdale, FL

$1,050–$1,100

Travel weekly and assess opportunities in stores to improve/maintain the effectiveness of visual merchandising presentations; share ideas and feedback regularly with all members of Visual team, with brainstorm sessions and/or store work-thrus. Focus on Store Setup within the Territory, for “Early Stores” and other stores, partnering with the existing field teams to ensure stores accept deliveries and begin store assembly according to Company strategy.

30+ days ago

Ft. Lauderdale, FL

Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

30+ days ago

Sunny Isles Beach, FL

Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.

30+ days ago

Miami Beach, FL

The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. As a luxury lifestyle hotel brand inspired by nature, we cultivate the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service.

30+ days ago

Miami Beach, Florida

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Be part of the opening chapter of the newly reimagined Royal Palm South Beach Miami, re-opening in 2026 following a transformative $110 million renovation.

Ideally located at the intersection of Collins Avenue and Ocean Drive, the Royal Palm offers direct access to pristine white-sand beaches, the oceanfront boardwalk, and the cultural, dining, and entertainment energy that define Miami Beach—from Lincoln Road to Española Way.

30+ days ago

Miami Beach, Florida

This iconic beachfront destination is poised to reclaim its place as one of South Beach's most exciting premium lifestyle hotels-designed for high-impact meetings, incentive travel, lifestyle-driven gatherings, and unforgettable group experiences. Ideally located at the intersection of Collins Avenue and Ocean Drive, the Royal Palm offers direct access to pristine white-sand beaches, the oceanfront boardwalk, and the cultural, dining, and entertainment energy that define Miami Beach-from Lincoln Road to Española Way.

30+ days ago

Davie, FL

Full time

Work alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Davie is looking for a Guest Service Manager.

30+ days ago

Fort Lauderdale, FL

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Identify and implement enhancements to the guest experience by applying Service Excellence principles, analyzing OBE comments, gathering operational insights during ship visits, analyzing industry trends, and conducting root cause analyses to drive meaningful improvements. With a strong commitment to Service Excellence, the Senior Manager supports and mentors onboard Guest Services leaders, empowering them to drive and exceed targets for Guest Services performance, overall guest satisfaction scores, and employee engagement.

30+ days ago

Fort Lauderdale, FL

30+ days ago

Miami, FL

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

9 days ago

Works in conjunction with, and assists, the Group Services Coordinator and Guest Service Manager with handling special requests such as Honeymoon set-ups, Anniversary Packages, Birthday Packages, special dietary needs, medical needs, etc. for non-English-speaking guests. The International Guest Services assists all guests at the Guest Services Desk, but concentrates specifically on non-English-speaking groups and individual guests with their special needs and requirements in their native languages so as to give them a full, first class cruise experience.

21 days ago

Pembroke Pines, FL

$16–$18 / hour

I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp.

29 days ago

Miramar, FL

SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

30+ days ago

SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

30 days ago

Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

30+ days ago

Miami Beach, FL

$25.03–$33.87 / hour

The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

30+ days ago

Miami, FL

Full time

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Communicate with and ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events .

30+ days ago

Davie, Florida

What You’ll Do:· Drive sales by meeting and exceeding membership and service goals· Deliver outstanding customer experiences that build long-term relationships· Confidently present promotions, service packages, and wellness options· Keep the spa welcoming, clean, and running smoothly· Energize the team with your positive attitude and professionalism. What We’re Looking For:· Strong communicator with great people skills· Polished, professional appearance· Ability to multitask, stay organized, and shine under pressure· A sales-minded personality with the motivation to hit and exceed goals.

30 days ago

Miami, FL

Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. May check with management and Team Leaders regarding updates, room changes, discharged patients, surgical patients & the locations where families have been accommodated based on assigned area.

30+ days ago

Miami, FL

30+ days ago

Miami, FL

Above the trendy Brickell Avenue - find the best of both big city adventure and a tropical getaway - arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary.

Communicates and liaise closely with Front Office, Concierge, In Room Dining, Housekeeping and various other departments to ensure follow up on any special problems, guest requests (to include amenities, room set ups, preregistration etc.

11 days ago

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

30+ days ago

Pembroke Pines, FL

$25.03–$33.87 / hour

6 days ago

Miami Beach, FL

Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively .

1 day ago

Miami, FL

The Guest Liason Manager works cross-functionally with venue General Managers, Directors of Operations, and service leadership to ensure optimized reservation books, seamless guest flow, and elevated first and last impressions for all guests. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community.

29 days ago

Miami Beach, Florida

Responsibilities:

30+ days ago

Miami Beach, FL

$80,000–$90,000 / year

The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact.

29 days ago

Miami Beach, FL

Review, coordinate and manage group/convention/programs as assigned by the Director of Catering and Convention Services by communicating between the client and the hotel throughout the pre-planning and execution phases .Responsibility for the successful outcome of group/convention/programs from pre-arrival through to post-departure. Situated on oceanfront Collins Avenue in the heart of Millionaire''s Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach.

30+ days ago

Miami, FL

This role partners closely with Guest Care, Training, Franchisees, Technology, and Restaurant Teams to identify operational pain points, develop scalable support solutions, and drive continuous improvement initiatives focused on guest satisfaction, issue resolution, restaurant responsiveness, and team member and franchisee engagement and enablement. Partner with Guest Care, Training, and cross-functional teams to identify new systems that drive an elevated Guest experience, enable quick restaurant responsiveness and drive operational resolutions to positive and negative Guest feedback.

26 days ago

Miami Beach, FL

n\n Valid driver's license and clean driving record\n \nWork Experience: \n\n A minimum of one (1) year of related experience in hospitality\n \nKnowledge: \n\n Knowledge of Towne Park's and site-specific preventative safety and security procedures\n Knowledge of Towne Park's safe driving policies and procedures\n Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park\n Knowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient manner\n Knowledge of Towne Park's claim check, ticketing and key box training, policies and procedures\n Knowledge of Towne Park's principles and processes for providing exemplary customer service. Written and verbal communication skills to effectively address all levels within the organization\n Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures\n Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications\n Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails\n Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations.\n

30+ days ago

Miami Beach, FL

Review, coordinate and manage group/convention/programs as assigned by the Director of Catering and Convention Services by communicating between the client and the hotel throughout the pre-planning and execution phases .Responsibility for the successful outcome of group/convention/programs from pre-arrival through to post-departure. Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively.

1 day ago

Miami Beach, FL

li>Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively .

Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times .

30+ days ago

Pembroke Pines, FL

p>At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.

2 days ago

MIAMI, FL

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

30+ days ago

Miami, FL

This position involves greeting customers as they come in to use the facility, answering questions as they pertain to available services and merchandise both in person and over the phone, and collecting payment for merchandise and services rendered. Must be able to work days, nights, holidays, and weekends on a varied work schedule.

28 days ago

Homestead, FL

This position provides excellent customer service to guests & vendors, completes accurate daily bank deposits, produces event related content for social media, prepares and coordinates day of event logistics, and maintains accurate inventory of supplies. Must be able to work days, nights, holidays, and weekends on a varied work schedule.

30+ days ago

MIAMI, FL

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system.

30+ days ago

Fort Lauderdale, FL

So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers.

30+ days ago

Fort Lauderdale, FL

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

9 days ago

Fort Lauderdale, FL

We operate Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest PACE program in Florida, which serves as health plan, healthcare provider, and social center designed for older adults with complex medical needs. Works collaboratively with the Interdisciplinary Team (IDT) to support care plan implementation, monitor participant stability, track eligibility requirements, and escalate psychosocial concerns to the master's-level or licensed social worker as appropriate.

13 days ago

Miami Beach, FL

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

30+ days ago

Davie, FL

The ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. • Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and brow services • ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.

30+ days ago

Miami, FL

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.

30+ days ago

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Guest Services Manager Jobs in Miami, FL

Cashier / Guest Experience Associate Food Provisions LLC

Front Desk Manager Marriott Vacations Worldwide

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween

Store Manager - Spirit Spencer Gifts - Spirit Halloween

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Seasonal Territory Support Manager Spencer's

Temporary Field Service Animatronic Technician (Palm Bay - Coral Springs - Pompano Beach) Spencer's

Guest Services Manager Noble House Hotels & Resorts Inc

Guest Services Manager SH Group Operations LLC

Guest Service Manager Royal Palm South Beach Miami, a Tribute Portfolio Resort

Guest Service Manager Davidson Hospitality Group

Guest Service Manager Aqua Tots Swim School - Aqua Tots Davie, LLC

Senior Manager, Guest Services Operations Holland America Line N.V.

Senior Manager, Guest Services Operations Carnival Global Brand

Guest Services Rep Part Time-104020 Extended Stay America Inc

International Guest Services - French/Italian/Portuguese Language Norwegian Cruise Line Holdings Ltd

Guest Services & Membership Advisor Hand and Stone Franchise Corp

Front Office Supervisor Guest Services Schulte Hospitality Group Inc

Guest Service Representative - Residence INN by Marriott Surfside Schulte Hospitality Group Inc

Guest Service Representative - Residence INN Surfside Schulte Hospitality Group Inc

Assistant Manager Guest Experience | Lincoln Road Miami Beach Lululemon Athletica Inc

Guest Experience Manager, Manager On Duty - Embassy Suites by Hilton Miami Airport Hilton Global

Guest Services & Membership Advisor Hand & Stone

Guest Services Concierge; All Shifts Jackson Health System

Guest Services Concierge, Per Diem, 6:00am to 2:30pm Jackson Health System

Guest Experience Manager Four Seasons Hotels and Resorts

Assistant Manager Guest Experience | Bal Harbour Shops Lululemon Athletica Inc

Assistant Manager Guest Experience | Shops at Pembroke Gardens Lululemon Athletica Inc

Convention Services | Event Services Manager Fontainebleau

Front Desk & Guest Liason Manager | AVA CG & CLAUDIE Mila Miami LLC

Convention Services | Event Services Manager Fontainebleau Florida Hotel, LLC

Account Manager - Valet and Front-End Services - Fontainebleau Hotel Towne Park Ltd

Convention Services | Event Services Manager Fontainebleau Resorts LLC

Manager, Digital & Tech Innovation for Guest Experience , Burger King, US&C Restaurant Brands International Inc

Associate Manager - Valet Services - Fontainebleau Hotel Towne Park Ltd

Convention Services | Event Services Manager Unavailable

Convention Services | Event Services Manager Fontainebleau Florida Hotel

Guest Services Representative Pines Hotel Group Ltd. (Hampton Inn)

Dining Services Assistant Manager Healthcare Services Group Inc

Guest Services Representative (Parks, Recreation & Open Spaces) Miami-Dade County Government

Guest Services Representative (Parks, Recreation and Open Spaces) Miami-Dade County Government

Environmental Services / Custodial Manager 2 Sodexo

Environmental Services Manager - 2nd Shift Aramark

Environmental Services Manager Aramark

Social Services Case Manager, FL PACE Centers Miami Jewish Health Systems Inc

Guest Relations Manager Marriott International Inc

Assistant Services Manager Ulta Beauty Inc

Guest Services Representative Grove Hotel Group LTD (Hampton Inn)

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