509 Results for

Guest Services Manager Jobs in Miami, FL

Jobs

Hollywood, FL30+ days ago

$70,000–$80,000 Per Year

Restaurant Manager / General ManagerWe re looking for a strong, floor-driven Manager with 5+ years of experience who can lead from the front, control the room, and deliver a consistently high-level guest experience. The RoleThis is a hands-on leadership role for someone who thrives in a fast-paced, vibe-driven environment.

New!

Fort Lauderdale, FLToday

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

New!

Pembroke Pines, FLToday

New!

Doral, FLToday

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Fort Lauderdale, FL11 days ago

Travel weekly and assess opportunities in stores to improve/maintain the effectiveness of visual merchandising presentations; share ideas and feedback regularly with all members of Visual team, with brainstorm sessions and/or store work-thrus. Focus on Store Setup within the Territory, for "Early Stores" and other stores, partnering with the existing field teams to ensure stores accept deliveries and begin store assembly according to Company strategy.

Quail Heights, FL12 days ago

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

Doral, FL12 days ago

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

New!

North Miami Beach, FL4 days ago

$20–$22 Per Hour

Competitive Holiday Pay - Earn time and a half for working on five federally recognized holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture.

Miami, FL10 days ago

Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required .

New!

Fort Lauderdale, FL2 days ago

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Miami, FL4 days ago

$20–$24

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Miami Beach, Florida19 days ago

This iconic beachfront destination is poised to reclaim its place as one of South Beach's most exciting premium lifestyle hotels-designed for high-impact meetings, incentive travel, lifestyle-driven gatherings, and unforgettable group experiences. Ideally located at the intersection of Collins Avenue and Ocean Drive, the Royal Palm offers direct access to pristine white-sand beaches, the oceanfront boardwalk, and the cultural, dining, and entertainment energy that define Miami Beach-from Lincoln Road to Española Way.

New!

Miami, FL6 days ago

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

New!

Miami, Florida6 days ago

Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

Miami Beach, Florida20 days ago

This iconic beachfront destination is poised to reclaim its place as one of South Beach’s most exciting premium lifestyle hotels—designed for high-impact meetings, incentive travel, lifestyle-driven gatherings, and unforgettable group experiences. Ideally located at the intersection of Collins Avenue and Ocean Drive, the Royal Palm offers direct access to pristine white-sand beaches, the oceanfront boardwalk, and the cultural, dining, and entertainment energy that define Miami Beach—from Lincoln Road to Española Way.

Davie, FL15 days ago

Work alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Davie is looking for a Guest Service Manager.

Fort Lauderdale, FL30+ days ago

Identify and implement enhancements to the guest experience by applying Service Excellence principles, analyzing OBE comments, gathering operational insights during ship visits, analyzing industry trends, and conducting root cause analyses to drive meaningful improvements. With a strong commitment to Service Excellence, the Senior Manager supports and mentors onboard Guest Services leaders, empowering them to drive and exceed targets for Guest Services performance, overall guest satisfaction scores, and employee engagement.

Miami, FL10 days ago

Excellent organizational, interpersonal, and communication skills; Excellent command of the English language, both written and verbal; Work effectively in a multi-tasked, fast-paced environment, under tight deadlines; Able to analyze and resolve issues independently; Requires strong attention to detail and excellent customer service skills; Experience in quality assurance is a plus; Must be available to work weekends, after-hours, and on short notice. Collaborates with IT and System Support team on system and equipment port needs; monitors effectiveness of systems that support turnaround day, reports any system issues timely, follows up and makes necessary operational adjustments to minimize negative impact to service.

Miami Beach, Florida30+ days ago

Examples of Duties, includes but is not limited to the following:Answer incoming calls from hotel guest rooms for housekeeping services, hotel-related requests, and general inquiries/guest complaints. Responsibilities: Responsible for providing courteous and competent services to ensure all guest requests, to include same day room preference requests, are provided in a timely and efficient manner.

Fort Lauderdale, FL30+ days ago

Leadership: The Director provides leadership and direction for the shoreside Guest Services organization and serves as the primary operational leader for Guest Services functions supporting the fleet. The role operates within a highly cross-functional environment, partnering with Commercial, Hotel Operations, Marine, Port Operations, Contact Centers, Finance, and Guest Experience teams to ensure seamless execution of the end-to-end guest journey.

Coconut Grove, Florida28 days ago

$60,000–$65,000

The Salty Donut is a chef‑driven, craft donut and coffee shop known for small‑batch flavors, high‑quality ingredients, and unforgettable guest experiences. About The Salty Donut:The Salty Donut is a modern, craft‑donut and coffee shop known for creative flavors, small‑batch baking, and unforgettable vibes.

New!

AVENTURA, Florida5 days ago

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

MIAMI, Florida12 days ago

MIAMI, FL30+ days ago

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system.

Miami Beach, Florida12 days ago

Responsibilities: Review, coordinate and manage group/convention/programs as assigned by the Director of Catering and Convention Services by communicating between the client and the hotel throughout the pre-planning and execution phases .Responsibility for the successful outcome of group/convention/programs from pre-arrival through to post-departure. Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively.

Miami, FL14 days ago

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.

Fort Lauderdale, FL30+ days ago

Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

Miami, FL30+ days ago

Full-time

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Communicate with and ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events .

Miami, FL30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

New!

Plantation, FL4 days ago

Miami Beach, FL30+ days ago

Miami, FL13 days ago

$14–$14

Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides.

MIAMI, FL8 days ago

Resident Support: Manage overnight package notifications for residents and coordinate with delivery service providers to ensure items reach the appropriate parties. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

New!

Lauderdale Lakes, FL3 days ago

$14–$16

Sailormen, Inc. was founded in 1984 and is a growing Popeyes franchisee that operates over 150 restaurants in the Florida and Georgia markets. Curb Appeal – landscaping, corners of the parking lot, signage, drive-thru menus, trash cans.

Coral Gables, FL30+ days ago

The University of Miami has entered a long-term partnership with Legends to oversee athletics ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities. The Manager, Membership Service is a role dedicated to delivering elite, white-glove service to University of Miami season ticket holders across all four ticketed sports: Football, Men’s Basketball, Women’s Basketball, and Baseball.

Weston, FL11 days ago

The statements contained herein reflect general details as necessary to describe the principle functions of any position, the level of knowledge and skill typically required, and the general scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load, gain additional experience to further the individual's professional development.

Miami Beach, Florida30+ days ago

Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day.

Miami Beach, Florida30+ days ago

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, 84 breakout rooms and onsite parking garage with 800 parking spots including disabled, accessible and Electric Vehicle (EV) charging spaces, as well as bike racks. Position Summary: Utilizing initiative, innovation, and independent judgment, the Assistant General Manager serves as a strategic partner to the General Manager in planning, directing, and managing the day-to-day operations of the Miami Beach Convention Center (MBCC) and other areas of the City Center Campus via Collins Canal Park, Rum Room, and Venu.

Miami Beach, Florida30+ days ago

$70,000–$79,000 Per Year

Under the direction of the Director of Public Safety & Transportation, the Public Safety Manager provides leadership to the full-time and part-time Public Safety Supervisors and Public Safety Officers (PSO) and coordinates all event-related public safety staffing, working closely with MBCC Event Managers, the Transportation Department, show management, contract partners, and third-party security vendors. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Miami Beach, Florida30+ days ago

Miami Beach, Florida25 days ago

This position works directly with IT Leadership, hotel departments, and third-party vendors to help ensure that applications, user access, and technology changes are implemented in a controlled, secure, and operationally sound manner. This position is responsible for the administration, configuration, support, maintenance, and optimization of operational and enterprise applications that support departments such as hotel operations, finance, retail, guest services, and workforce management.

New!

Miami, FL5 days ago

$45,000–$55,000 Per Year

Must be a certified Moe's Manager, Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of shift leaders and team members.

Fort Lauderdale, FL30+ days ago

This position is responsible for recruiting Production Services roles, inclusive of Stage Crew, Lounge Technicians, Assistant Production Managers (Lighting, Sound, Crew Chief), Production Manager (360 Venue), and Senior Production Managers 1 & 2, while also scheduling and maintaining rotational oversight for current teammates in these positions. One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.

Miami, FL13 days ago

Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance. About FACE FOUNDRIÉ: FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

Miami, FL30+ days ago

Food & Beverage Manager / Guest Services Manager - Hybrid position: We’re looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement.

Miami Beach, Florida19 days ago

Miami, Florida17 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Fort Lauderdale, Florida30+ days ago

$65,000–$75,000

The FOH/Dining Room Manager is responsible for leading department-level restaurant operations; modeling and demonstrating leadership that is grounded in the Shooters Waterfront Core Values and Operating Company’s Principles. Assist with floor coverage to support the team in providing an excellent guest experience and act as a role model for the company’s “floor-ready” expectations in terms of dress code, and behaviors.

Miami Gardens, FL30+ days ago

You will oversee the front-of-house flow, partner closely with the kitchen to ensure seamless service, and mentor a team of hospitality professionals to deliver an unforgettable guest experience every single night. The Kitchen Connection: You will act as the vital link between the front and back of house, assisting the kitchen during service to ensure timing, temp, and plating are always on point.

Miami Beach, Florida18 days ago

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Guest Services Manager Jobs in Miami, FL

Jobs

ManagerCommon Room

Senior Assistant Store ManagerSpencer's

Assistant Store Manager - Spencer'sSpencer's

Store Manager - Spencer'sSpencer's

Seasonal Territory Support ManagerSpencer's

Store Manager - SpiritSpirit Halloween

Assistant Store Manager - SpiritSpirit Halloween

Store Shift Manager - Plum Market Aventura, FloridaPlum Market

Housekeeping ManagerMarriott Vacations Worldwide

Temporary Field Service Animatronic Technician (Palm Bay - Coral Springs - Pompano Beach)Spencer's

Operations CoordinatorVaco LLC

Guest Service ManagerDavidson Hospitality Group

Guest Services Manager in Miami, Florida | Careers at YVE Hotel MiamiYVE Hotel Miami

Guest Services ManagerYVE Hotel Miami

Guest Service ManagerRoyal Palm South Beach Miami, a Tribute Portfolio Resort

Guest Service ManagerAqua Tots Swim School - Aqua Tots Davie, LLC

Senior Manager, Guest Services OperationsCarnival Global Brand

Manager, Guest Port ServiceCarnival Global Brand

Telephone Services | Guest Services SpecialistFontainebleau Florida Hotel, LLC

Director, Guest ServicesCarnival Global Brand

General Manager - Fast-Paced/Guest-Obsessed TeamThe Salty Donut

Dining Services Assistant Manager - KosherHealthcare Services Group, Inc.

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Environmental Services / Custodial Manager 2Sodexo

Convention Services | Event ManagerFontainebleau Florida Hotel, LLC

Guest Services RepresentativeBrickell Hotel Group LLP

Catering and Convention Services ManagerOmni Hotels & Resorts

Guest Experience Manager, Manager On Duty - Embassy Suites by Hilton Miami AirportHilton Global

Guest Service AgentAC Miami Wynwood

Guest Service AgentRenaissance Fort Lauderdale West

Guest Service AgentHotel Rendale Miami Beach

Guest Service Expert (Cashier)Wingstop

Part Time - Guest Service Representative - Trump National DoralSP Plus Corporation

Service ManagerPopeyes

Ticket Service Manager (University of Miami)ASM Global

General manager/Unit manager (full-service)Graspa Group

Front Services | Front Services SupervisorFontainebleau Florida Hotel, LLC

Assistant General Manager | Full-Time | Miami Beach Convention CenterOak View Group

Public Safety Manager | Full-Time | Miami Beach Convention CenterOak View Group

Prime 54 | Assistant General ManagerFontainebleau Florida Hotel, LLC

Application Manager - Information TechnologyFontainebleau Florida Hotel, LLC

Assistant Manager - 258 - Doral (Miami, FL)Moes Southwest Grill - Cannon Restaurant

Production Services Casting SpecialistCarnival Global Brand

Salon ManagerFACE FOUNDRIÉ

Hotel F&B ManagerHampton Inn & Suites by Hilton - Miami Brickell Downtown

Banquet ManagerDavidson Hospitality Group

Senior Catering Sales ManagerDavidson Hospitality Group

FOH Restaurant ManagerShooters Waterfront

Restaurant ManagerCulinaire Staffing

Catering ManagerDavidson Hospitality Group

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