132 Results for

Guest Services Manager Jobs in Lansing, MI

Jobs

New!

OVID, MIToday

ul>

Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them.

New!

OVID, MIToday

ul>

Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them.

Okemos, MI30+ days ago

$20.73–$20.98 Per Hour
Full-time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Okemos, MI30+ days ago

$17.25–$17.50 Per Hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control.

The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

Okemos, MI30+ days ago

$20.50–$20.75 Per Hour

p>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

Lansing, MI30+ days ago

$15.73–$15.98 Per Hour
Full-time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Okemos, MI30+ days ago

$17.73–$17.98 Per Hour
Full-time

New!

Lansing, MI4 days ago

By sharing a warm welcome, delivering food with gratitude, always looking for ways to help, building personal connections, and finding moments to surprise and delight, you help create meaningful experiences that keep guests coming back. Your daily responsibilities will include, but are not limited to:

Restaurant Team Members will execute the duties for their specific areas within the bakery-cafe (e.g., Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC, etc.).

East Lansing, MI12 days ago

SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Lansing, MI16 days ago

$22–$24 Per Hour

p>Join us and take the lead in creating unforgettable experiences for our guests while working in a supportive and dynamic team environment!

Partnering with the Banquet Manager to ensure every detail, from audio-visual setups to food and beverage service, exceeds guest expectations.

Lansing, MI17 days ago

$22–$24 Per Hour
Part-time

Join us and take the lead in creating unforgettable experiences for our guests while working in a supportive and dynamic team environment! Partnering with the Banquet Manager to ensure every detail, from audio-visual setups to food and beverage service, exceeds guest expectations.

New!

Lansing, MIToday

p>Ensures the quality of all restaurant facilities throughout the region by aligning with the General Manager and Director on priority needs, communicating with vendors, and supporting others in overseeing the repair or maintenance of the building, landscape, parking lot, equipment, seating, and technology.

Financial Performance :

Establishes plans, communicates strategy to General Manager and Management Staff, and measures specific goals to achieve Company accepted inventory level, departmental sales growth, and guest satisfaction.

Lansing, Michigan30+ days ago

li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant.

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Okemos, MI30+ days ago

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Okemos, Michigan18 days ago

div>

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Okemos, MI30+ days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Okemos, MI30+ days ago

Okemos, Michigan18 days ago

div>

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Holt, Michigan30+ days ago

We will give you the tools for success in and out of Planet Fitness!

Role Summary

The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

East Lansing, MI14 days ago
$56,000–$70,000 Per Year
p>We’re seeking an experienced Event Manager / Banquet Manager / Catering Manager to oversee the execution of large-scale events, conferences, weddings, and corporate functions across the Kellogg Hotel & Center and Michigan State University venues, including Breslin Center and Munn Ice Arena.
This is an opportunity to lead large-scale event operations in a high-visibility setting, working across premier venues while building expertise in hospitality management, banquet operations, and event leadership.

Lansing, MI25 days ago
$52,000–$59,000
POSITION SUMMARY: The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.

MI30+ days ago
p>Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication. You love learning and guiding others with new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more.

Lansing, MI26 days ago
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

New!
Lansing, MIToday
li>Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees including termination of employees; addressing complaints and resolving problems .
Manage labor costs by optimizing weekly schedules of employees, managers and key supervisors and monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool .

DeWitt, MI18 days ago
li>A substantial discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. We are Stonebriar Automotive Services, America's fastest-growing Jiffy Lube franchise and we can help you take your career to the next level!

Lansing, MI18 days ago
li>A substantial discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. We are Stonebriar Automotive Services, America's fastest-growing Jiffy Lube franchise and we can help you take your career to the next level!

Lansing, MI10 days ago
Full-time
div>
AGM Compensation range is $70,000-$85,000/year + 10% bonus potential.
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.
As an Assistant General Manager at Cooper’s Hawk, you’ll help lead a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program.
50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events.

Lansing, MI30+ days ago
p>Allied Universal® partners with the U.S. Department of Defense (DoD) SkillBridge Program to support transitioning service members with up to 180 days of on-the-job training during their final months of active duty, while they continue to receive full DoD pay and benefits. - Sept. 3, 2025 - Allied Universal®, the world's leading security and facility services company, has been named to Forbes' list of America's Best Employers by State (2024), ranking in the top 100 for Arizona, Georgia, New Jersey and North Carolina.

Dewitt, MI30+ days ago
Responsibilities include but are not limited to: • Coordinate daily Front of the House brewery operations • Deliver superior service and maximize customer satisfaction • Continuously touching tables and getting to know guests • Respond efficiently and accurately to customer complaints • Regularly review product quality • Organize and supervise shifts • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for craft beverages cans, bar supplies, office supplies and cleaning products • Ensure compliance with sanitation, TIPS and safety regulations • Manage restaurant’s good image and suggest ways to improve it • Control operational costs and identify measures to cut waste • Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. Requirements • Proven work experience as a Restaurant Supervisor, Hospitality Manager or similar role • Proven customer service experience as a manager • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients for dishes as well as the craft beverage profiles to inform customers and wait staff • Strong leadership, motivational and people skills • Acute financial management skills • FOH Supervisor with a Minimum of 2 years of experience (references required).

Lansing, Michigan30+ days ago
li>Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.

MI30+ days ago
$15–$18 Per Hour
p>Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door.

Lansing, MI30+ days ago
$18–$18
In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

East Lansing, MI18 days ago
$60,000–$65,000
Designing, building, owning, and operating a portfolio of hotels consisting of Marriott, Hilton, Intercontinental Hotels Group and Choice Hotels. The GM will oversee the daily operations of our hotel to ensure the smooth and profitable running of business in our drug free work place.

Lansing, Michigan18 days ago
This includes conducting the business affairs of the restaurant, attending to Guests’ needs, scheduling employees as needed for the front of house or heart of house, on-going training, supervision and development of the employees. (Guest experience, building the brand, and profitability) Work with the General Manager to ensure the in-restaurant training team has all needed supplies to properly train new employees.

GRAND LEDGE, MI26 days ago
responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.

Lansing, MI30+ days ago
The Assistant General Manager is involved in all areas of store operations, which include:Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle. Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.

Lansing, MI30+ days ago
We are a high-volume sports bar and grill, a neighborhood favorite for families and individuals to celebrate a special occasion, catch the big game or just to have lunch or dinner. To ensure that guests are fully enjoying their visit to the restaurant, the restaurant manager directs and motivates the service staff to ensure that guests are having a great time.

Holt, MI30+ days ago
What you bring to the table: At least one year of experience as an Assistant General Manager in food service or retail with profit and loss responsibility, quick service experience preferred. As an Assistant General Manager, youll play a key role in our success while building a career with KBP, one of the nations top quick-service restaurant groups.

Holt, MI30+ days ago
p>What you bring to the table:
• At least one year of supervisory experience in a food service, quick service, or retail environment • Must be at least 18 years old • Flexible availability, including evenings, weekends, and holidays • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
• Paid training • Shift meal discounts • Medical, dental, and vision benefits • Paid time off (PTO) you can earn and use • Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships • Clear career path with opportunities to move into Assistant Manager and Restaurant Manager roles.

New!
Bellevue, MIToday
$50,000–$100,000 Per Year
p>At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

MI30+ days ago
p>Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention to detail, and leading by example.
Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.

Lansing, MI27 days ago
We believe in creating meals that our guests crave, whether it's flame-grilling steak and chicken, chopping crisp produce, or making hand-crafted guacamole. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.

Lansing, MI15 days ago
$18–$25
A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals.

Lansing, MI30+ days ago
$15–$18
The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals.

New!
Lansing, MIToday
Applicants must:+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel+ Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion+ Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan+ Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control+ Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices+ Be willing to be appreciative of working and living in a multi-cultural environment+ Be comfortable living in a confined space with strict rules and regulations+ Adhere to a structured lifestyle, personally and professionallyYour Responsibilities:+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)+ Complete a pre-employment medical+ Obtain a criminal background check+ Bring approved work shoes** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts.

Lansing, Michigan18 days ago
This includes conducting the affairs of business in regards to the kitchen, the purchasing, receiving and preparation of all food items, according to company policies and practices, the staffing and scheduling of the kitchen team, and the on-going training, supervision and development team members.
Ensure that all products received meet Boston’s specification, invoiced correctly in respect to quantity, quality and ensures that all products are properly dated, rotated and stored.

New!
Parma, MIToday
$14–$35 Per Hour
p>At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

MI30+ days ago
li>Support profitability by monitoring inventory efficiently, managing orders and assets, ensuring maintenance is completed, and using strong decision-making to maintain cash control & security protocols.
Create great guest experiences by rolling up your sleeves to serve guests and keeping the team energized to deliver fast, friendly, crave-worthy service.

Lansing, MI30+ days ago
As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purposeEnthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
The General Manager will contribute to Smoothie King's success by creating and leading a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other priorities, focusing on strategic, operational, and leadership excellence.

Okemos, MI19 days ago
You’ll be the right hand to the General Manager, ensuring our hotel delivers exceptional experiences for guests and a smooth, motivated environment for our team. As the Assistant General Manager, you’ll help run every part of our hotel—from operations to guest satisfaction, sales, and team development.

Stand out to leading employers.

Upload your resume and let employers find you for new Guest Services Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Guest Services Manager Jobs in Lansing, MI

RN Unit Manager (UM) Ovid Healthcare Center

RN Unit Manager (UM) - Sign On Bonus Ovid Healthcare Center

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween

Store Manager - Spirit Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Restaurant Team Member Panera Bread

Guest Services Representative FT - Graduate Hotel East Lansing Schulte Hospitality Group Inc

Banquet Captain-Specializing in Guest Service & Experience Concord Hospitality Enterprises Co

Banquet Captain-Specializing in Guest Service & Experience AC Lansing

Service Manager Smokey Bones

Service Manager (Saginaw Hwy) Texas Roadhouse

Weekend Overnight Member Services Representative Planet Fitness - Cambridge Fitness

Overnight Member Services Representative Planet Fitness

Part Time Member Services Representative Planet Fitness - Cambridge Fitness

Member Services Representative Planet Fitness - Cambridge Fitness

Overnight Member Services 10 pm to 6 am Friday and Saturday Planet Fitness

Member Services Representative Planet Fitness

Banquet Manager Harper Associates

Restaurant General Manager Dunkin'

General Manager Pizza Hut Inc

Merchandise Manager Ulta Beauty Inc

GENERAL MANAGER Bob Evans

Store Manager - Jiffy Lube Multicare Stonebriar Auto Services LLC

Store Manager Stonebriar Auto Services LLC

Assistant General Manager Cooper's Hawk Winery & Restaurants

Area Manager Allied Universal

Restaurant Manager for Front of House Looking Glass Brewing Company, Inc.

Team Manager Panera

Assistant Manager Jersey Mike's Franchise Systems Inc

Assistant Manager Culver's

General Manager Holiday Inn Express and Suites

Front of House Manager Pixie, Noodles, Big Apple Bagel, B404 and Boston's

Assistant Manager Valvoline Inc

Assistant General Manager Smoothie King Franchises Inc

Manager Art & Jake's Sports Bar

Sonic Assistant General Manager Sonic Drive-In Inc

Sonic Shift Manager Sonic Drive-In Inc

Restaurant General Manager Border Foods LLC

Shift Manager Carrols Restaurant Group Inc

General Manager Dunkin'

Restaurant Manager Bubbakoo's Burrito

Assistant Restaurant Manager Bubbakoo's Burrito

Executive Sous Chef (Assistant Manager Food Operations) Disney

Kitchen Manager Pixie, Noodles, Big Apple Bagel, B404 and Boston's

Assistant General Manager Border Foods LLC

Assistant Manager Carrols Restaurant Group Inc

General Manager Smoothie King Franchises Inc

Assistant General Manager | Staybridge Suites | Okemos MI Staybridge Suites - Okemos, Michigan

Similar Job Searches