Assistant Guest Services Manager - Club Wyndham National Harbor Travel + Leisure CoAssistant Guest Services Manager - Club Wyndham National HarborNational Harbor, MD$52,275–$61,500 / yearThe Assistant Guest Services Manager will assist the Guest Services Manager in attracting, coaching, training, and retaining talent by engaging and showing a genuine passion to develop others. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Guest Services Manager ARUNDEL MILLS OFFICE LLCGuest Services ManagerHanover, MD$21–$24 / hourp>At Home2 Suites by Hilton Arundel Mills BWI Airport, we believe hospitality is more than check-ins and check-outs—it’s about making people feel genuinely welcome, cared for, and valued. As our Guest Services Manager, you’ll be the heartbeat of the front office operation, ensuring guests receive exceptional service while coaching and developing a high-performing team.
Guest Service Manager The Fresh Market IncGuest Service ManagerAnnapolis, MD$22.08–$27.60 / hourli>Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns. You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.
Guest Service Manager BELLE GROVE ENTERPRISE LLCGuest Service ManagerBaltimore, MD$45,000–$50,000 / yearWe are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.
Guest Service Manager HOWARD HOSPITALITY LLCGuest Service ManagerOwings Mills, MD$40,000–$40,000 / yearEnsures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.
Guest Services Specialists Association of Zoos and AquariumsGuest Services SpecialistsBaltimore, MD$17–$19.75 / hourThe Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution. Support guest service needs by working posts in any / all of the following areas: Waterfront Park, Harbor Wetland, Membership/Will Call/4D Cashier, 4D Theater, Information Desk, VR and other posts as assigned.
Guest Services Shift Lead Association of Zoos and AquariumsGuest Services Shift LeadBaltimore, MD$18.27–$24.87 / hourResponsibilities include taking the initiative to support the needs of guests from the moment of arrival through departure, ensuring all requests are addressed with enthusiasm and always following Aquarium policies and procedures while keeping in mind the Aquarium values of Connection, Curiosity, Optimism, Service and Wellbeing. This position is expected to maintain daily communication with the team of Guest Service Representatives/Specialists to create informed Aquarium representatives, monitor service levels and coach them for a successful future at NA.
Guest Services Specialist- Part Time National Aquarium In Baltimore IncGuest Services Specialist- Part TimeBaltimore, MD$17.31–$20.45 / hourThe Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution. Support guest service needs by working posts in any / all of the following areas: Waterfront Park, Harbor Wetland, Membership/Will Call/4D Cashier, 4D Theater, Information Desk, VR and other posts as assigned.
NewGuest Services Representative Holiday Inn Central, Washington DC Hotel EquitiesGuest Services Representative Holiday Inn Central, Washington DCWashington, DC$19.50–$21 / hourThe Holiday Inn Washington DC-Central/White House is currently searching for a full time, experienced Guest Services Representative for our Logan Circle neighborhood hotel in Washington DC. Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items .
NewGuest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Columbia, MDul>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.
Guest Services Rep Full Time-104010 Extended Stay America IncGuest Services Rep Full Time-104010Rockville, MDResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Slots/ Guest Services Supervisor Maryland Live! Casino & Hotel MarylandSlots/ Guest Services Supervisor MarylandHanover, MDWhy We Need Your Talents: The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high-quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.
NewGuest Service Manager (Manager on Duty) TroonGuest Service Manager (Manager on Duty)Washington, District of ColumbiaAbout Troon:Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
GUEST SERVICES AGENT (FULL TIME) Compass Group North AmericaGUEST SERVICES AGENT (FULL TIME)Washington, DC$28–$30 / hourBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf.
NewGuest Service Manager (Manager on Duty) Troon Golf LLCGuest Service Manager (Manager on Duty)Washington, DC$23–$25 / hourp>About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
Guest Services Agent (AM & PM Shifts) Study HotelsGuest Services Agent (AM & PM Shifts)Baltimore, MDFull timeli>Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.
NewGuest Services Agent - Driver (Part-Time) Maryland ZooGuest Services Agent - Driver (Part-Time)Baltimore, MD$16.25–$16.25 / hourCommunication (Internal and External): Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Report safety matters to management and/or security immediately; Respond appropriately to guests’ questions, comments, or concerns; Communicate with Zoo staff by radio contact as needed following proper radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues. Working Conditions: Must be able to stand and remain active for an eight-hour shift; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 50 pounds of force to lift, push, pull, carry, or otherwise move objects.
NewGuest Service Representative Marriott International IncGuest Service RepresentativeBaltimore, MDIdentify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
NewGuest Service Representative/Crafter - Full-Time Nothing Bundt CakesGuest Service Representative/Crafter - Full-TimeLanham, MDp>· Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
Guest Services Agent (Part-Time) Maryland ZooGuest Services Agent (Part-Time)Baltimore, MD$15–$15 / hourWorking Conditions: Must be able to stand and remain active for an eight-hour shift; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.
NewAssistant Front Office Manager Hyatt Hotels CorpAssistant Front Office ManagerWashington, DC$23–$28 / hourShare Assistant Front Office Manager on LinkedIn Tweet Assistant Front Office Manager Share Assistant Front Office Manager on Facebook Share Assistant Front Office Manager via Email. Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders.
Deli Manager The Fresh Market IncDeli ManagerCrofton, MD$22.08–$27.60 / hourGuarantee the cleaning schedule is followed for all cases within the Square, including ensuring that equipment is maintained properly, serviced regularly and any maintenance issues are communicated in a timely manner. Availability: To meet the needs of our stores, guests and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings and holiday work.
NewAssistant Front Office Manager - Hyatt House the Wharf HH Washington DCAssistant Front Office Manager - Hyatt House the WharfWashington, DC$24 / hourPart timep>Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings.
NewAssistant Front Office Manager - Hyatt House the Wharf Concord Hospitality Enterprises CoAssistant Front Office Manager - Hyatt House the WharfWashington, DC$23–$28 / hourp>Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings.
Guest Experience Manager Maryland Live! Casino & Hotel MarylandGuest Experience Manager MarylandHanover, MDli>Technological Proficiency: With the increasing role of digital platforms in enhancing guest experiences, proficiency in relevant technology and systems (e.g., property management systems, CRM software, and mobile applications) is crucial for personalizing guest interactions and streamlining operations. Skills to Help You Succeed: Customer Journey Mapping: A detailed visualization of every step a guest takes from initial interest to post-visit feedback allows for pinpointing areas for enhancement and personalizing services.
Guest Experience Manager - Maryland Live! Casino and Hotel MarylandGuest Experience Manager - MarylandHanover, Marylandli>Technological Proficiency: With the increasing role of digital platforms in enhancing guest experiences, proficiency in relevant technology and systems (e.g., property management systems, CRM software, and mobile applications) is crucial for personalizing guest interactions and streamlining operations. Sustainability Practices: If applicable, include responsibilities related to implementing and promoting sustainability practices within guest services to align with environmental and social governance goals.Ability to analyze and interpret departmental needs and results.
Event Services Manager Hyatt Hotels CorpEvent Services ManagerTysons Corner, VAApply Share Event Services Manager on LinkedIn Tweet Event Services Manager Share Event Services Manager on Facebook Share Event Services Manager via Email Other Opportunities For You Lead Cook - Banquets | Park Hyatt Washington | Washington, DC, US Banquet Steward | Hyatt Regency McCormick Place | Chicago, IL, US Bartender - Full Time | Hyatt Centric Austin-Downtown/Congress Street | Austin, TX, US Assistant Manager - Event Service Operations | Hyatt Regency Sydney | Sydney, NS, AU Logistics Supervisor - Banquets & Events | Hyatt Regency Sydney | Sydney, NS, AU * Events | On-Call Meeting Concierge ($28.60/hour) | Hyatt Regency Seattle | Seattle, WA, US. Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service.
General Manager Sonesta Great Bay Beach Resort & CasinoGeneral ManagerFalls Church, VAThe General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this the GM will work directly with Sonesta's marketing, revenue management, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels.
Hotel General Manager American Cruise Lines, Inc.Hotel General ManagerMDThe Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season.
Experience Manager Ulta Beauty IncExperience ManagerSilver Spring, MDAddress underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Valet Ramp Captain Evolution Parking & Guest ServicesValet Ramp CaptainWashington, DC, DCli>Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff, and overall support to the Guest Service Manager.
NewValet Ramp Captain Evolution Parking and Guest ServicesValet Ramp CaptainWashington, DCMaintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff, and overall support to the Guest Service Manager.
Food & Beverage Manager Donohoe Hospitality Services CareersFood & Beverage ManagerWashington, District of ColumbiaDonohoe Hospitality Services, a prominent leader in the hospitality industry, is seeking a dynamic and experienced Food and Beverage Manager to lead its food & beverage team at the Hyatt Place Washington, DC/National Mall. The Food & Beverage Manager oversees a diverse and fast-paced operation that includes: A high-volume complimentary breakfast serving hundreds of guests daily.
NewAssist Mgr Front Office Sage Hospitality Resources LLCAssist Mgr Front OfficeAlexandria, VAEnsures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
Guest Engagement Interpreter-Part-Time Association of Zoos and AquariumsGuest Engagement Interpreter-Part-TimeBaltimore, MD$17–$19.75 / hourResponsibilities for this year-round position include formal and informal interpretation while working at the Living Seashore touchpools, engaging guests with props or at carts, presenting formal talks at larger exhibits, presenting with live animals, and facilitating paid tours, culminating in outstanding guest experiences. The Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution.
Overnight Valet Attendant Evolution Parking & Guest ServicesOvernight Valet AttendantWashington, DC, DCli>Ability to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching. Just imagine getting started as a Valet and working your way up to Guest Service Manager.
Valet Attendant Evolution Parking & Guest ServicesValet AttendantWashington, DC, DCAbility to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching. Just imagine getting started as a Valet and working your way up to Guest Services Manager.
Director of Front Office - Hotel Washington Schulte Hospitality Group IncDirector of Front Office - Hotel WashingtonWashington, DCSHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Housekeeping Supervisor Viceroy Hotel GroupHousekeeping SupervisorWashington, DCViceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal's Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination.
Guest Services Representative United States Air ForceGuest Services RepresentativeDCPrepares and safeguards cash receipts, prepares daily cashiers report, daily activity report, and may prepare consolidated daily activity report. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
Housekeeping Supervisor Highgate Hotels LPHousekeeping SupervisorGaithersburg, MDHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Housekeeping Supervisor Residence Inn GaithersburgHousekeeping SupervisorGaithersburg, MarylandCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
NewFull Time Assistant Store Manager (Store 5362) GameStopFull Time Assistant Store Manager (Store 5362)Dundalk, MDul>Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Night Auditor (Overnight - Part Time) Study HotelsNight Auditor (Overnight - Part Time)Baltimore, MDPart timeli>Regularly calculates and/or posts charges, receipts, cash payments and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Valet Parker Hampton Inn - DCValet ParkerWashington, District of Columbiaul>Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles. Competitive wages for full time and part time opportunities.
NewTeam Member Part Time Guest Service Representative Nothing Bundt CakesTeam Member Part Time Guest Service RepresentativeColumbia, MDAccountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. The Guest Service Representative isthe first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression.
Valet Parker HHM HospitalityValet ParkerDCPark guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles. Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.
NewGuest Coordinator Ulta Beauty IncGuest CoordinatorSpringfield, VASupport the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
NewAccounting Clerk United States Air ForceAccounting ClerkWashington, DC$16.27–$22 / hourMust possess basic computer skills and familiar with personnel computer applications such as Windows, MS Word, Excel, Access and the Internet to effectively write reports, business correspondence, procedure manuals, present information and responds to questions from internal/external customers. Experience in applying budgeting processes to include addition, subtractions, multiply and divide in all unites of measures, using whole numbers, common fractions, decimals, compute rate, ratio and percent and to draw and interpret bar graphs.
NewGuest Coordinator Ulta Beauty, Inc.Guest CoordinatorSpringfield, VirginiaPart timeSupport the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.