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Position Summary: The Guest Services Agent provides friendly, efficient service throughout the Guest stay, including check-in, check-out, guest requests, billing, and other Front Office functions. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.

Rebel Hotel Company

Guest Services Agent

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We’re one of North America’s largest privately owned real estate companies, with expertise in development, construction, property management, and hospitality across major cities including Seattle, Chicago, Los Angeles, Phoenix, Toronto, and Vancouver. Responsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc.

HOUR

Onni Group

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Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Days Inn / Motel 6 Elmsford

Guest Services Agent - Full Time

Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO. Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Highgate Hotels LP

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This role will be focused on providing efficient service and meaningful experiences; you will be part of a team passionate about lifestyle hospitality, committed to nurturing curiosity and new skills and building connections with guests and colleagues across the hotel. In every part of our luxury boutique hotel in Chelsea, from the hidden cocktail bar to the chic rooftop lounge, our guests find superlative service and creative verve in the heart of New York City's Meatpacking District.

Hyatt Hotels Corp

Guest Service Agent - $29.84

Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

Blue Sky Hospitality Solutions

Hotel Guest Services Agent - LI/Huntington Hilton, Melville

PART_TIME

Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.

Holiday Inn Express JC

Guest Services Agent Part Time Flexible

Essential Duties and Responsibilities: Provide reception and hospitality coverage across multiple business areas, including; trading floor reception desks, conference centers, client centers, lobbies and other designated locations. Fulfill phone, email and in-person requests for conference space utilizing the reservation system (EMS), assisting with reservations of more complex meetings (catering, video conference, data collaboration, etc.).

Compass Group North America

Business Floater Guest Services Agent

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Stonebridge Companies

Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .

GUEST SERVICES AGENT (ON CALL)

Following our safety procedures, you’ll report all incidents and wear any protective gear needed · Take pride in your appearance and place as a brand ambassador · Always know what events and activities are on the day’s schedule · Jump into other ad-hoc duties when your colleagues need your help What we need from you · Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to · Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories · Fluency in the local language - extra language skills would be great, but not essential · Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers · Flexibility - night, weekend and holiday shifts are all part of the job · You’ll have a high school diploma or qualification. Your day-to-day · Be the warm welcome that kicks off a memorable guest experience · Acknowledge Rewards Club members and returning guests, in person or on the phone · Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay · Handle cash and credit transactions · Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes · Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns · Be a trusted contact for all guests.

WEEK

Overnight Guest Services Front Desk Agent - Third Shift

Compass Group USA Inc

As a Guest Service Agent, you'll be the face of our hotel - responsible for welcoming guests, managing check-in and check-out, and ensuring every guest feels valued from the moment they arrive to the moment they depart. We're looking for a Guest Service Agent who takes pride in delivering exceptional hospitality and wants to be part of a team that values professionalism, warmth, and genuine care for our guests.

Palette Hotels

Guest Service Agent - DoubleTree by Hilton New York – LaGuardia Airport

Talent Acquisition

FULL_TIME

Enjoy a stroll in nearby Bryant Park, browse the renowned museums of the Upper East Side, visit the restaurants and shops of Hudson Yards or simply unwind in your suite — however you spend your stay at AKA, it’s sure to be inspired. The ideal location is perfect for both work and leisure, just steps from Times Square, Broadway theaters, luxury Fifth Avenue shopping, and the corporate and commercial hub of Midtown Manhattan.

Franklin Hospitality Management LLC

Guest Service Agent

Guest Services Agent (ON Call)

Located in the heart of Manhattan, our hotel is a vibrant oasis featuring 149 beautifully appointed guest rooms , where exceptional service, striking design, distinctive cuisine, and immersive cultural experiences come together to create an unforgettable guest journey. As part of our award-winning team , you will play a key role in shaping extraordinary guest experiences in one of New York City’s most distinctive luxury hotels.

The Fifth Avenue Hotel

Guest Service Agent - The Fifth Avenue Hotel

[AW]-iCims

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Sonesta

This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require.

Holiday Inn Manhattan Time Square South

Guest Service Agent-Holiday Inn Times Square

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Courtyard by Marriott Westbury Long Island

This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services.

Guest Services Agent Jobs in Queens, NY

Guest Services Agent Rebel Hotel Company

Guest Services Agent Onni Group

Guest Services Agent - Full Time Days Inn / Motel 6 Elmsford

Guest Services Agent Highgate Hotels LP

Guest Service Agent - $29.84 Hyatt Hotels Corp

Hotel Guest Services Agent - LI/Huntington Hilton, Melville Blue Sky Hospitality Solutions

Guest Services Agent Part Time Flexible Holiday Inn Express JC

Business Floater Guest Services Agent Compass Group North America

Guest Services Agent Stonebridge Companies

GUEST SERVICES AGENT (ON CALL) Compass Group North America

Overnight Guest Services Front Desk Agent - Third Shift Holiday Inn Express JC

Business Floater Guest Services Agent Compass Group USA Inc

Guest Service Agent - DoubleTree by Hilton New York – LaGuardia Airport Palette Hotels

Guest Service Agent Franklin Hospitality Management LLC

Guest Services Agent (ON Call) Compass Group USA Inc

Guest Service Agent - The Fifth Avenue Hotel The Fifth Avenue Hotel

Guest Service Agent Sonesta

Guest Service Agent-Holiday Inn Times Square Holiday Inn Manhattan Time Square South

Guest Service Agent Courtyard by Marriott Westbury Long Island

Guest Service Agent Stonebridge Companies

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