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The Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure a positive stay experience. With prime access to shops, local restaurants, the Business District, riverfront trails, and convenient public transit, the property provides an engaging environment for hospitality professionals passionate about dynamic, urban hospitality.

HRI Hospitality

Guest Services Agent

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HRI Properties Inc

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PART_TIME

From answering questions and helping guests plan their day to solving problems and creating memorable moments, you’ll play an important role in keeping the guest experience running smoothly and creating memories for life. Execute guest resolution strategies by actively listening to concerns, exercising empathy, and utilizing problem-solving skills to de-escalate situations and issue refunds when appropriate.

CMBK RESORT OPERATIONS, LLC

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

Pyramid Hotel Group

Guest Services Agent (part-time)

Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work! Seasonal Guest Services Agents are responsible for providing exceptional customer service to our guests at the resort during our winter season.

Blue Mountain Ski Area

HOUR

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

LANGHORNE HOTEL MANAGEMENT LLC

Guest Service Agent (Front Desk Agent)

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Essential Job Functions: Handles guest check-ins and outs efficiently and in a friendly and professional manner Utilizes a thorough working knowledge of the reservation system and procedures; takes reservations and knows cancellation procedures and policies Resolve guest challenges and take appropriate action to ensure guest satisfaction Process customer payments according to established procedures and policies including proper cash handling and credit card authorizations Efficient communication with other departments of the hotel in order to support special requests, late checkouts, maintenance needs, and guest concerns Assist with pre-registration and blocking of reservations. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Pyramid Global Hospitality

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Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!  . We are seeking an on-site , punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for an opportunity to provide a guest with an experience that is beyond their expectations and to create guests for life.

BMR MANAGEMENT II LLC

Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.

Kimpton Hotels

Part-Time Guest Service Agent

Guest Service Agent

Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.

Overnight Guest Service Agent

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Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay.

Rittenhouse Hotel

[AW]-iCims

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Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Hilton Philadelphia City Avenue

HHM Jobs

Joinery Hotel Pittsburgh, Curio Collection by Hilton

The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events supported by the culinary team. The Guest Service Agent supports the daily operations of the Front Desk and Living Room, working closely with hotel departments to ensure efficient service and guest satisfaction.

Study Hotels

Hilton Garden Inn Hershey

Homewood Suites - University City

Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Kalahari Resorts LLC

Check in/Check out hotel guests courteously and efficiently; process all payments according to established hotel requirements measuring to the levels of expectation commensurate with a four star property. Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests.

Live! Casino & Hotel Maryland

Guest Service Agent Live! Hotel Philadelphia

Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Guest Services Agent Jobs in Pennsylvania

Guest Services Agent HRI Hospitality

Guest Services Agent HRI Properties Inc

Guest Services Agent CMBK RESORT OPERATIONS, LLC

Guest Services Agent (part-time) Pyramid Hotel Group

Guest Services Agent Blue Mountain Ski Area

Guest Service Agent (Front Desk Agent) LANGHORNE HOTEL MANAGEMENT LLC

Guest Services Agent (part-time) Pyramid Global Hospitality

Guest Services Agent BMR MANAGEMENT II LLC

Part-Time Guest Service Agent Kimpton Hotels

Guest Service Agent Kimpton Hotels

Overnight Guest Service Agent Kimpton Hotels

Guest Service Agent Rittenhouse Hotel

Guest Service Agent Hilton Philadelphia City Avenue

Guest Service Agent Joinery Hotel Pittsburgh, Curio Collection by Hilton

Guest Service Agent Study Hotels

Guest Service Agent Hilton Garden Inn Hershey

Guest Service Agent Homewood Suites - University City

Guest Service Agent Kalahari Resorts LLC

Guest Service Agent Live! Hotel Philadelphia Live! Casino & Hotel Maryland

Guest Service Agent Drury Hotels

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