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Share Guest Services Agent on LinkedIn Tweet Guest Services Agent Share Guest Services Agent on Facebook Share Guest Services Agent via Email. This role is responsible for creating memorable experiences, resolving guest concerns, and ensuring every guest feels valued throughout their stay.

YEAR

Hyatt Hotels Corp

Guest Services Agent

This role is responsible for creating memorable experiences, resolving guest concerns, and ensuring every guest feels valued throughout their stay. The Front Desk Agent serves as the first and last impression of our hotel, providing exceptional guest service while handling front desk operations efficiently and professionally.

Concord Hospitality

Full-Time Guest Services Agent - Hyatt House Raleigh North Hills $16+

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Concord Hospitality Enterprises Co

As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.

Naman Hotels

You will utilize available system resources to provide answers to common questions, troubleshoot common guest concerns and property issues, and maintain a working knowledge of all software and systems used in the guest services environment. You will collaborate with our property management team to maintain accurate and up-to-date information about our properties and communicate any updates or changes to our guests in a timely manner.

Better Talent

Understand that the hospitality business functions seven days a week, twenty-four hours a day, and that schedules must accommodate fluctuating business demand, sometimes requiring employees to move from their accustomed shifts or requiring overtime. The Guest Service Agent will greet guests with an immediate and sincere welcome and help them get registered as guests, assign room keys, verify and collect payment, and eventually process guest checkout.

Hilton Garden Inn Outer Banks

Guest Service Agent

OTHER

Work closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report any guest concerns. From hotel management jobs to guest-facing jobs interacting with our customers, Atma offers a variety of opportunities for job growth and exciting careers in the hospitality industry.

Home2 Suites by Hilton

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Holiday Inn Express

FULL_TIME

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Hampton Inn Morehead City

[AW]-iCims

PART_TIME

The position requires the ability to communicate effectively in English, use a moderately complex computer system, perform basic-to-moderately complex calculations accurately, remain mobile throughout the Front Office, and establish strong working relationships with guests and associates. Whether you're an experienced hotel professional or someone ready to take the next step in your hospitality career, we're looking for someone who brings energy, personality, professionalism, and a genuine desire to help.

Crescent Hotels & Resorts LLC

Work closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report any guest concerns. * Be proficient in procedures for the proper handling of sold out nights and walking guests to another property.

Hampton Inn & Suites

Guest Service Agent 3-11pm

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Sonesta International Hotels Corporation

Guest Service Agent On Call

Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.

Kimpton Hotels

Full-time Guest Service Agent

Sonesta

In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Pyramid Hotel Group

Guest Service Agent Internship

Crescent Careers

Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Drury Hotels

HHM Hospitality

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Join our Pack: Grow your career: Launch or elevate your hospitality career in a role that builds the consultative sales skills and guest experience savvy needed to grow into a high-earning future in resort sales, operations, or guest services leadership.

HOUR

Great Wolf Resorts Inc

Guest Service & Sales Agent

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs.

Guest Services Agent Jobs in North Carolina

Guest Services Agent Hyatt Hotels Corp

Full-Time Guest Services Agent - Hyatt House Raleigh North Hills $16+ Concord Hospitality

Full-Time Guest Services Agent - Hyatt House Raleigh North Hills $16+ Concord Hospitality Enterprises Co

Guest Services Agent Naman Hotels

Guest Services Agent Better Talent

Guest Service Agent Hilton Garden Inn Outer Banks

Guest Service Agent Home2 Suites by Hilton

Guest Service Agent Holiday Inn Express

Guest Service Agent Hampton Inn Morehead City

Guest Service Agent Crescent Hotels & Resorts LLC

Guest Service Agent 3-11pm Hampton Inn & Suites

Guest Service Agent On Call Sonesta International Hotels Corporation

Full-time Guest Service Agent Kimpton Hotels

Guest Service Agent On Call Sonesta

Guest Service Agent Internship Pyramid Hotel Group

Guest Service Agent Crescent Careers

Guest Service Agent Drury Hotels

Guest Service Agent HHM Hospitality

Guest Service & Sales Agent Great Wolf Resorts Inc

Guest Services Supervisor Great Wolf Resorts Inc

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