AVP, Fraud Strategy Lead BarclaysAVP, Fraud Strategy LeadWilmington, DEYou may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. You will partner closely with fraud analytics, product, and technology teams to drive data‑driven decisions, respond to emerging fraud trends, and remediate control gaps.
Quant Analytics Manager - Fraud Strategy JPMorgan Chase & CoQuant Analytics Manager - Fraud StrategyWilmington, DEHelp the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
NewFraud Product Manager WSFS BankFraud Product ManagerWilmington, Delaware$77,390–$127,139.75WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States. At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive.
Network Interchange and Fraud Performance Manager, Senior Vice President (Hybrid) Citigroup IncNetwork Interchange and Fraud Performance Manager, Senior Vice President (Hybrid)Wilmington, DE$163,600–$245,400 / yearCiti is looking for a Network Interchange & Fraud Performance Manager to lead the analysis, optimization, and strategic development of interchange economics and fraud management across its credit card portfolios. Direct access to senior leadership and cross-functional partners across Product, Risk, Finance, Operations, and Technology, giving you real influence over business outcomes.
Quant Analytics Manager - Fraud Prevention Strategy JPMorgan Chase & CoQuant Analytics Manager - Fraud Prevention StrategyWilmington, DEAs a Quant Analytics Manager within Fraud Prevention Strategy, you will be expected to work closely with different groups within Strategy and Operations across the life cycle to support products like Zelle, Wires, Bill Pay etc. and help them manage ATO, Wrong doer, Scams etc. Partner with Strategy to optimize ATO, wrongdoer, and scam strategies, while supporting controlled expansion of channels such as Challenge as a Service to ensure optimal outcomes across key portfolio segments and achieve profitable ROI.
Quantitative Analytics Associate - Fraud Prevention Optimization Strategy JPMorgan Chase & CoQuantitative Analytics Associate - Fraud Prevention Optimization StrategyWilmington, DETo excel, you''ll be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who takes pride in being part of an organization that owns customer issues from beginning to end and delivers accurate, timely solutions. You will be provided an opportunity to be part of a dynamic team that is instrumental in protecting the bank by leveraging complex analytics and new tools like large language models to deliver sustainable, hard hitting business improvements.
Quantitative Analytics Associate - Fraud Prevention Optimization Strategy JPMorgan Chase Bank, N.A.Quantitative Analytics Associate - Fraud Prevention Optimization StrategyWilmington, DEFull timeTo excel, you'll be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who takes pride in being part of an organization that owns customer issues from beginning to end and delivers accurate, timely solutions. You will be provided an opportunity to be part of a dynamic team that is instrumental in protecting the bank by leveraging complex analytics and new tools like large language models to deliver sustainable, hard hitting business improvements.
Risk Management - Fraud Strategy Risk Lead - Vice President JPMorgan Chase Bank, N.A.Risk Management - Fraud Strategy Risk Lead - Vice PresidentWilmington, DEFull timeAs the Fraud Risk Strategy Oversight Lead (Vice President) within the Consumer & Business Banking Risk Management group, you will be responsible for the oversight of the with Fraud Strategy team by providing an independent point of view of risks associated with both new and existing business initiatives. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Assistant VP, Loan Fraud Risk Lead Barclays PlcAssistant VP, Loan Fraud Risk LeadWilmington, DEBarclays Services LLC seeks Assistant VP, Loan Fraud Risk Lead in Wilmington, DE (multiple positions): Act as a subject matter expert for strategy management to prevent fraudsters and credit abusers from opening loans using own or stolen identities. Management and development of KPIs to measure the effectiveness of customer care fraud prevention operations, utilising data and technology to support the identification of areas that require improvement.
Fraud Strategist - Ecosystem SoFi Technologies IncFraud Strategist - EcosystemGreenville, DELeading cross-product perimeter defense covering ATO carryover from compromised credentials, scam interception (authorized push payment, romance, investment, impostor, business email compromise), mule-account detection, and synthetic-identity attacks at funding. Driving device forensics across product lines: shared device-graph infrastructure, emulator and VM detection, jailbreak and root signals, residential-proxy detection, and entity resolution that links a single bad actor across accounts that look clean in isolation.
Fraud Strategist - Login and Auth SoFi Technologies IncFraud Strategist - Login and AuthGreenville, DEYou will design fraud strategy across login, password reset, MFA, step-up, and high-risk session events, calibrated against the full spectrum of perimeter threats: account takeover (ATO), authorized scams, credential stuffing, MFA bombing, OTP interception, SIM swap, adversary-in-the-middle phishing, and emulator-driven bot traffic. What You''ll Do: The Fraud Strategist, Login and Auth will help SoFi build a defensible authentication perimeter by: Owning the end-to-end login risk strategy across web and mobile authentication surfaces: signal selection, rule construction, threshold tuning, champion/challenger lifecycle, and rule-level loss attribution.
Fraud Product Owner City National BankFraud Product OwnerNewark, DelawareRemote$92,114–$156,880 / yearFull timeProduct Management coordinates and manages the formulation and implementation of all activities for a specific product or product line from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning the designated product and/or product line. The Fraud Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support enterprise fraud defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace.
Head of Wealth and Retail Bank Fraud Risk Director Citigroup IncHead of Wealth and Retail Bank Fraud Risk DirectorWilmington, DE$170,000–$300,000 / yearThis role is crucial to the company as it fortifies against potential Fraud risks for Citi's Wealth and Retail business, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success. Proactively solves systemic enterprise challenges by investing time and resources to gather cross-enterprise data; builds sustainable solutions that fully address the root causes of issues.
NewMedical Case Manager - Delaware Highmark IncMedical Case Manager - DelawareDERemoteLicensed Social Worker (LSW)-Non-Specific - State (OR) Licensed Professional Counselor (LPC) - Non-Specific State (OR) Licensed Bachelors Social Worker (LBSW) (OR) Licensed Clinical Social Worker (LCSW) - Non-Specific (OR) Licensed Master Social Worker (LMSW) Non-Specific (OR) Licensed Graduate Social Worker (LGSW) (OR) Licensed Certified Social Worker (LCSW) (OR) Current State RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). The Case Manager assesses member needs, develops and implements care plans, coordinates services, and monitors progress, while containing the cost of health care services.
VP FCRM Surveillance & Monitoring Manager (Hybrid) The Bancorp IncVP FCRM Surveillance & Monitoring Manager (Hybrid)Wilmington, DETranslates regulatory and operational requirements into structured business specifications and partner with Technology, Fintech Solutions (FTS), Risk, Compliance, Legal, and business stakeholders to deliver sustainable system and process improvements. Manages the Surveillance and Monitoring (SAM) support functions, ensuring internal and regulatory service level expectations are met through effective resource management, process optimization, and technology enablement.
VP FCRM Surveillance & Monitoring Manager (Hybrid) Bancorp Bank, TheVP FCRM Surveillance & Monitoring Manager (Hybrid)Wilmington, DEAcross Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes. Translates regulatory and operational requirements into structured business specifications and partner with Technology, Fintech Solutions (FTS), Risk, Compliance, Legal, and business stakeholders to deliver sustainable system and process improvements.
Branch Manager M&T Bank CorpBranch ManagerNew Castle, DE$68,400–$114,000 / yearBranch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Control Manager - Vice President JPMorgan Chase Bank, N.A.Control Manager - Vice PresidentNewark, DEFull timeOur history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Vice President, Product Manager - Trust & Security JPMorgan Chase & CoVice President, Product Manager - Trust & SecurityWilmington, DEChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As a Vice President, Product Manager in Trust & Security, you will shape the product vision and strategy for fraud rule and vendor platforms, translating business needs into clear requirements and scalable delivery plans.
Senior Business Development Manager (m/f/d) - Electronic Warfare TE Connectivity plcSenior Business Development Manager (m/f/d) - Electronic WarfareWilmington, DERemoteThe Senior Manager will work closely with Sales, Product Management, Engineering, Strategy, Finance, Marketing, and external partners to shape growth priorities, support strategic customer and program pursuits, influence product and technology roadmaps, and develop market-backed opportunity assessments that support prioritization and resource decisions. Contribute to go-to-market strategy for priority AFG and system/platform opportunities in partnership with Sales, Product Management, and Marketing, including input into customer account strategies and account plans, value proposition development, customer-facing content, events, and technical marketing activity.
Control Manager JPMorgan Chase & CoControl ManagerNewark, DEYou will support the assessment of operating models and risk management controls, engage with stakeholders to mitigate operational risk, and participate in data management initiatives to enhance data-driven decision-making. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Principal Project Manager (Hybrid) Capital One Financial CorpPrincipal Project Manager (Hybrid)Wilmington, DE$120,800–$137,900 / yearBuild relationships and collaborate with key stakeholders to ensure delivery of commitments and improvements, show excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes. Location: West Creek 5 (Richmond, VA) or Center 2 (McLean, VA) or 802 Delaware Ave (Wilmington, DE) - this role is Hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.
Digital Product Manager City National BankDigital Product ManagerNewark, DERemote$92,114–$156,880 / yearEngage with user experience and research teams to define and implement client usability testing concept validation and co-creation studies to gain insights and identify client needs and solutions Design Thinking. Lead and manage cross-functional teams to get buy-inapprovalguidance including lines of business operations legal compliance information security fraud and other LOBs.
Manager, Accounting Services SercoManager, Accounting ServicesDover, DELead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Senior Manager Ethics & Compliance EKC Advanced Electronics USASenior Manager Ethics & ComplianceWimington, DelawareReporting to the Senior Director, the Senior Manager translates strategic direction into execution, develops a high-performing team, and delivers measurable outcomes across a broad compliance portfolio. This role leads complex investigations, oversees third-party risk management, and drives cross-functional alignment with Legal, HR, Internal Audit, and other business partners to strengthen the company's culture of integrity.
Compliance Manager Mission LaneCompliance ManagerWilmington, DE$129,000–$140,000 / yearYou'll proactively identify gaps, develop and deliver guidance on high-risk compliance topics, partnering with the business to strengthen programs, elevating the expertise of the compliance team around you, and contributing to the strategic direction for these areas. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.
NewStore Manager 1137 HibbettStore Manager 1137Milford, DelawareSUPERVISORY RESPONSIBILITIES Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. SUMMARY The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability.
Technical Account Manager ACI Worldwide IncTechnical Account ManagerWilmington, DERemoteOperating within our integrated White Glove service model alongside Customer Success Managers, Program/Project Managers, and dedicated HELP24 analysts, you will deliver exceptional service that serves as an extension of our clients'' teams, committed to their success and invested in delivering the premium experience that defines the ACI partnership. As a Level 3 escalation point and key component of our global "shift left" strategy, you will bridge the gap between Product, Engineering, Development, and frontline support teams while empowering analysts to resolve complex issues efficiently.
Pharmacy Network Manager (Aetna) CVS Health CorpPharmacy Network Manager (Aetna)DE$54,300–$159,120 / yearRequired Qualifications: Minimum of 5 years of healthcare network management experience with demonstrated success in managing statewide and multi-state networks, completing regulatory state filings ensuring network adequacy and compliance, and overseeing pharmacy operations. Minimum of 2 years of experience demonstrating strong communication and relationship management skills, with a proven ability to build and maintain stakeholder trust, foster cross-functional collaboration, and contribute to successful project delivery and operational outcomes.
Compliance - Digital Asset Intelligence Operations Manager - Vice President JPMorgan Chase & CoCompliance - Digital Asset Intelligence Operations Manager - Vice PresidentNewark, DEAdditionally, you will collaborate with partners across Risk, Operations, Technology, and Legal to design innovative detection approaches and deliver impactful intelligence with a special focus on blockchain-based products, platforms, and customer and entity types across global markets. As a Vice President in Global Financial Crimes Compliance - Digital Asset Intelligence Operations, you will lead a high-performing team responsible for detecting, investigating, and mitigating money laundering and terrorist financing (ML/TF) risks across both fiat and digital assets.
PACS Technical Support Management Manager - Full Time - Remote Experity IncPACS Technical Support Management Manager - Full Time - RemoteDERemote$90,900–$110,000 / yearCommunicate and collaborate effectively with other functional leaders by solving business challenges together, identifying growth opportunities, and collaborating to drive efficiency and effectiveness across the organization, while focusing on support. Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused.
NewClient Logistics Manager Collectors Holdings, Inc.Client Logistics ManagerDERemote$125,307–$147,420 / yearWhat You'll Do: Own the day-to-day coordination of client intake and outbound logistics with focus on VIP and high-end clientele, ensuring items move through receiving, cataloging, and shipping on time and without defects. Coordinate transport, such as armored vehicle, and insurance requirements for high-value collections; provide any additional logistical needs for international customers.
NewSenior Client Relations Manager Collectors Holdings, Inc.Senior Client Relations ManagerDERemote$138,824–$163,322 / yearJust as importantly, you'll build our VIP program largely from the ground up - designing how we identify, serve, and grow our highest-value relationships, and making sure that program works seamlessly alongside the workflows our core Customer Care team already runs day to day. Who You Are: Experience managing high-value, high-touch client relationships - in collectibles, luxury goods, financial services, or a comparable field where trust and discretion matter as much as responsiveness.
Project Manager TE Connectivity plcProject ManagerMiddletown, DEAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com.
NewTech Audit Manager - Vice President JPMorgan Chase & CoTech Audit Manager - Vice PresidentWilmington, DEJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
NewPRINCIPAL PROJECT MANAGER ENGINEER TE Connectivity plcPRINCIPAL PROJECT MANAGER ENGINEERMiddletown, DE$161,200–$241,800 / yearAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com.
Project Manager Engineer TE Connectivity plcProject Manager EngineerMiddletown, DEAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com.
NewProcess and Standards Manager, Vault Collectors Holdings, Inc.Process and Standards Manager, VaultNew Castle, DERemote$125,307–$147,420 / yearYou will partner closely with the Client Logistics Manager, Vault Operations, and other departments to identify gaps, build institutional-level controls, and prepare the vault to onboard new categories. Collaborate with cross-functional teams (Ops, Customer Service, CRC, Claims, Security, Facilities) to ensure process documentation reflects the full item journey.
SR Manager Finance- MFG & Operations TE Connectivity plcSR Manager Finance- MFG & OperationsMiddletown, DEAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com.
SR PROJECT MANAGER ENGINEER TE Connectivity plcSR PROJECT MANAGER ENGINEERMiddletown, DEJob Title SR PROJECT MANAGER ENGINEER Posting Start Date 22626 Job Posting Title SR PROJECT MANAGER ENGINEER Job ID 148330 Job Code 30004587 Business Unit businessUnit Building JobPosting Building Band Level 5-2-C-customString6-custRole Hiring Manager Recruiter Takayuki Umehara Relocation Yes - Domestic Travel 10 to 25 Employee Referral Amount erpAmount Education Experience Bachelors Degree High School 4 years Employment Experience 3-5 years At TE you will unleash your potential working with people from diverse backgrounds and industries to create a safer sustainable and more connected world. Competitive salary and benefits allowances insurance retirement plan subsidies Comprehensive leave annual sick maternitypaternity birthday family time Flexible working arrangements and wellbeing programs Career development support with global mobility opportunities Inclusive and diverse culture with Employee Resource Groups.
Environmental Sustainability Manager Balfour Beatty PlcEnvironmental Sustainability ManagerLewes, DEAGM Share Dealing Services Shareholders' Enquiries Unsolicited Telephone Calls Identity Theft Preference Shareholders American Depositary Receipts Analysts Company Advisers FAQs Share Purchase Transactions Major Shareholders. Balfour Beatty Balfour Beatty Ground Engineering Balfour Beatty Kilpatrick Balfour Beatty Homes Balvac Balfour Beatty Investments Balfour Beatty Living Places BPH Equipment Painter Brothers.
Senior Associate, Product Manager - Debit Experiences Capital One Financial CorpSenior Associate, Product Manager - Debit ExperiencesWilmington, DE$111,200–$126,900 / yearPreferred Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). That means building experiences that automatically update tokens when a customer receives a new card or recovers from fraud, gracefully remove or block credentials when a subscription trial ends, and generally take the friction out of managing where a card lives.
Brand Protection Success Manager CSC GroupBrand Protection Success ManagerWilmington, DEExperienced and strong influencer who can manage expectations and leverage collaboration from Senior Management Teams on the customer side whilst coordinating internal teams across different departments (Operational, Commercial, Technical and Legal). In doing so, you'll leverage cutting-edge tools and a global support network to provide daily value, establish a smooth customer journey, and supply both near-term solutions and long-range strategies.
Product Manager III City National BankProduct Manager IIINewark, DERemote$92,114–$156,880 / yearProduct Management coordinates and manages the formulation and implementation of all activities for a specific product or product line from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning the designated product and/or product line. The Fraud Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support enterprise fraud defined strategies and initiatives and contribute to the banks competitive edge in the marketplace.
NewMerchandise Manager Five BelowMerchandise ManagerNew Castle, DelawareAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! •Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
Product Manager Senior- Data Platform The PNC Financial Services Group IncProduct Manager Senior- Data PlatformDE$91,000–$202,800 / yearPreferred Knowledge: Understanding of credit card servicing ecosystems - including card lifecycle management (issuance, activation, servicing, closure), transaction processing, statement generation, rewards, balance transfers, and fraud/disputes. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
NewSenior Client Relations Manager Collaborative SolutionsSenior Client Relations ManagerNew Castle, DelawareRemoteJust as importantly, you'll build our VIP program largely from the ground up — designing how we identify, serve, and grow our highest-value relationships, and making sure that program works seamlessly alongside the workflows our core Customer Care team already runs day to day. Experience managing high-value, high-touch client relationships — in collectibles, luxury goods, financial services, or a comparable field where trust and discretion matter as much as responsiveness.
NewProcess and Standards Manager, Vault Collaborative SolutionsProcess and Standards Manager, VaultNew Castle, DelawareRemoteYou will partner closely with the Client Logistics Manager, Vault Operations, and other departments to identify gaps, build institutional-level controls, and prepare the vault to onboard new categories. Collaborate with cross-functional teams (Ops, Customer Service, CRC, Claims, Security, Facilities) to ensure process documentation reflects the full item journey.
Retail Merchant Services - Relationship Manager - Payments - Senior Associate JPMorgan Chase & CoRetail Merchant Services - Relationship Manager - Payments - Senior AssociateWilmington, DEAchieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Assistant Store Manager (Full-time) - Milford, DE Hibbett IncAssistant Store Manager (Full-time) - Milford, DEDEThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.