Oklahoma City, OK30+ days ago
p>Sales and Operations Management Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth Team Leadership and Development Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship Sales Strategy and Execution Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives Customer Service and Community Engagement Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement Operational Excellence Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency Performance Evaluation and Improvement Conduct staff performance reviews, monitor KPIs, and implement strategies for continuous improvement in sales, service, and operations. Demonstrate High Performance Show competitive drive and deliver results at a high level Effective Management Skills Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations Interpersonal and Communication Skills Connect effectively with members, the community, and the public, possessing excellent written and verbal communication skills Business Acumen Demonstrate strong decision-making skills that add value to the business, proficient in Microsoft Office, mobile applications, and CRMs Education and Experience High school diploma or equivalent required, Bachelors degree preferred, 1 year of experience in retail or direct sales management, lead generation systems.