Position Requirements
· High school diploma/GED; associate degree or bachelor’s degree preferred
· Valid driver’s license
· At least 1 year of management and/or supervisory experience
· At least 3 years of industry experience
· IICRC certification a preferred
Skills/Physical Demands/Competencies
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning agents. Negotiate with customers and/or clients for approval of restoration activities
· Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
· Review job site documentation to support the services provided and ensure proper client requirements and billing process
· Maintain all communications with customers, teammates, vendors, and insurance representatives
· Manage production expenses including labor, equipment, vehicles, and other assets
· Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
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