p>1) Answering inbound phone calls for hospital callers, directing callers to the appropriate location; 2) Promptly answering all medical and safety emergency response calls (code phone) for the hospitals and activates the associated emergency response teams using each facility's established protocols, and call trees;
3) Conducts gathering and validating of patient information using routine methods;
4) Accurately conveys patient information to clinical staff;
5) Manages messages appropriately;
6) Responds to remote patient monitoring alarms and promptly notifies the clinical team. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.