Patient Financial Services Representative Centers for Dialysis CarePatient Financial Services RepresentativeShaker Heights, OHFull timeCenters for Dialysis Care is seeking an experienced Patient Financial Services Representative to work out of our Corporate Office located in Shaker Heights, OH. This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.
Financial Services Representative - Cleveland East, OH FidelityFinancial Services Representative - Cleveland East, OHOrange, OhioRemoteCustomer Service Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center.
Financial Service Representative Firefighters Community Credit UnionFinancial Service RepresentativeCleveland, OHFull timeYou'll assist members with: Advanced banking needs including opening and closing accounts, helping our members through the loan process, and facilitating fraud complaints. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction.
NewFinancial Service Representative (Float) Firefighters Community Credit UnionFinancial Service Representative (Float)Cleveland, OHYou'll assist members with: Advanced banking needs including opening and closing accounts, helping our members through the loan process, and facilitating fraud complaints. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction.
Financial Services Representative - State Farm Agent Team Member Joseph Merk - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberElyria, OHROLE DESCRIPTION: As a financial service specialist with JP Merk State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options.
Insurance and Financial Services Position - State Farm Agent Team Member Lindsay Perrico - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberOlmsted Falls, OHAs our Insurance and Financial Services Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Lindsay Perrico - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
Member Services Representative StratAcuity Staffing Partners IncMember Services RepresentativeAkron, OH$16–$17 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Job Description: This role is responsible for delivering high-quality member/customer support by addressing inquiries, resolving issues, and ensuring a positive service experience across areas such as enrollment, benefits, billing, and claims.
Enrollment Services Representative Cuyahoga Community CollegeEnrollment Services RepresentativeCleveland, OHDUTIES AND RESPONSIBILITIES Duties and responsibilities include but are not limited to: Assists in processing academic records Greets visitors, responds to inquiries from current and prospective students, provides information, makes appropriate referrals, and schedules appointment as appropriate Assists current and prospective students with information inquiries and registration processing, both in-person, on-line and over the telephone Assists students with completing necessary forms; validates forms for accuracy; process as required Accesses, inputs, and retrieves data from BANNER and other data systems. SUMMARY Provides first-level enrollment services support in the following areas: admissions, registration, cashiering/payment of student fees, financial aid, scholarships and responds to requests for general information with a commitment to student customer satisfaction, quality and accuracy.
Insurance and Financial Services Position - State Farm Agent Team Member Joseph Merk - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberElyria, OHEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Insurance and Financial Services Position - State Farm Agent Team Member Daven Primm - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberCleveland, OHAs a State Farm team member for Daven Primm - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Patient Services Representative - Physician Office - Lorain Hospital Mercy HealthPatient Services Representative - Physician Office - Lorain HospitalLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative - Central Check In - Lorain Medical Office Building Mercy HealthPatient Services Representative - Central Check In - Lorain Medical Office BuildingLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative - Lorain Medical Office Building Mercy HealthPatient Services Representative - Lorain Medical Office BuildingLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative -Pulmonary - Medical Office Mercy HealthPatient Services Representative -Pulmonary - Medical OfficeLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Service Representative - Rehab Services Akron Children's HospitalPatient Service Representative - Rehab ServicesAkron, OHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Services Representative - Physician Practice - Lorain Orthopedics Bon Secours Mercy Health IncPatient Services Representative - Physician Practice - Lorain OrthopedicsLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative - Central Check In - Lorain Medical Office Building Bon Secours Mercy Health IncPatient Services Representative - Central Check In - Lorain Medical Office BuildingLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative - Pulmonary - Medical Office Bon Secours Mercy Health IncPatient Services Representative - Pulmonary - Medical OfficeLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative Signature Health, Inc.Patient Services RepresentativeWilloughby, OHFull timeSCOPE OF ROLEReporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
Patient Services Representative, Bilingual Signature Health, Inc.Patient Services Representative, BilingualLakewood, OHFull timeSCOPE OF ROLEReporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
NewMember Services Representative Apex SystemsMember Services RepresentativeAkron, OHIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role is responsible for delivering high-quality member/customer support by addressing inquiries, resolving issues, and ensuring a positive service experience across areas such as enrollment, benefits, billing, and claims.
Patient Services Representative - Physician Practice - Physical Medicine and Rehabilitation Bon Secours Mercy Health IncPatient Services Representative - Physician Practice - Physical Medicine and RehabilitationLorain, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
College Financial Representative, Internship Program Northwestern MutualCollege Financial Representative, Internship ProgramBeachwood, Ohio$500–$1,000 / yearInternOur college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.
Patient Services Representative Signature Health IncPatient Services RepresentativeBeachwood, OHReporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
Sales & Service Representative MRC Global IncSales & Service RepresentativeStow, OHUtilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
Veterinary Client Services Representative - Overnights MedVetVeterinary Client Services Representative - OvernightsAkron, OhioOur Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions.
Financial Representative - Seeking Growth DeZordo Region - Modern Woodmen of AmericaFinancial Representative - Seeking GrowthCleveland, OH$97,000–$192,000 / yearPossessing a competitive nature or experience as a former athlete (basketball, baseball, football, soccer, track, running, hockey, diving, rugby, lacrosse, swimming, try-athletics, golf, tennis, pickleball, coach, athletic trainer, fitness trainer, etc.) is a bonus. He and his wife, Jessie, share a love for travel, discovering great food, and enjoying a good glass of wine, while Travis and their 11-year-old daughter, Sofia, are currently on a shared Taekwondo journey working toward their black belts.
Patient Services Representative I Midwest Vision PartnersPatient Services Representative IKent, OHFull timeThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Patient Services Representative Midwest Vision PartnersPatient Services RepresentativeBrecksville, OHFull timeThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Patient Financial Representative Signature Health IncPatient Financial RepresentativeOHFrequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Perform as the subject matter expert regarding insurance coverages, including identifying correct insurance plans, hard stops in the EHR, correct filing orders, and accepted payers.
Service Sales Representative 4 Johnson Controls International PlcService Sales Representative 4OH$61,400–$92,225 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. As a Sales Representative you will manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.
NewCustomer Service Representative Circle KCustomer Service RepresentativeCleveland, OH$15–$15.50 / hourPhysical activity inventory of the position includes: Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors. Working conditions inventory of the position includes: Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
Lead Customer Service Representative Circle K Stores IncLead Customer Service RepresentativeLakewood, OH$17.50–$18 / hourAbility to pushpull with arms up to a force of 20 pounds i.e. utilizing a hand-truckAble to reach overhead for objectsAbility to bend and twist at waistAbility to communicate orallyAbility to operate a cash register andor computer keyboardAbility to stoop kneel squat bend push and pullAbility to work aloneBe exposed to occasional noiseAbility to stand andor walk for an entire shiftMay require climbing a ladder to store and retrieve materials or place and remove signsWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical activity inventory of the position includesAbility to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler andor freezer and outdoorsAbility to occasionally lift andor carry up to 30 pounds from ground to overhead i.e. assisting in stockingmaintaining inventory levelsAbility to occasionally lift andor carry up to 50 pounds from ground to waist i.e. to replenish fountain syrups.
Patient Services Representative I Midwest Vision Partners LLCPatient Services Representative IKent, OHThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeStrongsville, OH$14–$14.50 / hourAbility to pushpull with arms up to a force of 20 pounds i.e. utilizing a hand-truckAble to reach overhead for objectsAbility to bend and twist at waistAbility to communicate orallyAbility to operate a cash register andor computer keyboardAbility to stoop kneel squat bend push and pullAbility to work aloneBe exposed to occasional noiseAbility to stand andor walk for an entire shiftMay require climbing a ladder to store and retrieve materials or place and remove signsWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical activity inventory of the position includesAbility to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler andor freezer and outdoorsAbility to occasionally lift andor carry up to 30 pounds from ground to overhead i.e. assisting in stockingmaintaining inventory levelsAbility to occasionally lift andor carry up to 50 pounds from ground to waist i.e. to replenish fountain syrups.
Lead Customer Service Representative Circle K StoresLead Customer Service RepresentativeAvon, OhioSecurity Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager. Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs.
Family Service Representative Catholic Cemeteries AssociationFamily Service RepresentativeLorain, OhioThe Family Service Representative works closely with Funeral Directors, Pre-Planning Coordinators, and the Director of Sales to assist families with cemetery planning, conduct sales consultations, present options, prepare contracts, and provide ongoing support throughout the decision-making process. Regularly conduct outside sales activities, including meeting prospective and existing families, developing referral relationships, attending community events, and generating new business opportunities through in-person appointments conducted both within and outside the primary office location.
NewCustomer Service Representative- Operations Sherwin-Williams CoCustomer Service Representative- OperationsCleveland, OHThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Utilize various workflows including VOC and Pricing, to gain the needed approvals that allow customer orders to ship as completely as possible while adhering to regulatory and financial requirements.
NewCustomer Service Representative Circle K StoresCustomer Service RepresentativeCleveland, OH$14–$14.50 / hourSecurity Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager. Physical activity inventory of the position includes: Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
NewCustomer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeCleveland, OH$15–$18.25 / hourThe Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative Professional Financial ServicesCustomer Service RepresentativeCleveland, OHFull timeProfessional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative !
NewCustomer Service Representative - Biospecimen Operations LabConnectCustomer Service Representative - Biospecimen OperationsCleveland, OHAdditionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. Work different queues within LabConnect's clinical trials management software: Double data entry/referee queue, ARUP excepts, Manual Sample Tracking List (STL) log, SharePoint trackers, etc.
Customer Service Representative I Marmon Holdings IncCustomer Service Representative IWestlake, OHFollowing receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way.
Veterinary Customer Service Representative Southern Veterinary Partners LLCVeterinary Customer Service RepresentativeSolon, OHacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. You will find that Solon provides a perfect blend of suburban tranquility and easy access to the metropolitan amenities of Cleveland, including professional sports, world-class dining, and extensive cultural opportunities, making it an ideal place to live and practice veterinary medicine.
Customer Service Representative - State Farm Agent Team Member Candice Stryker-Irlbacher - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberElyria, OHABOUT OUR AGENCY: With 19 years of experience in the insurance industry, Candice leads our dedicated team including Don, who manages office services; Terry, specializing in life sales; Nancy, handling customer service; Danielle, focusing on property and casualty sales; and Jessica, our office manager. As a Customer Service Representative - State Farm Agent Team Member with Candice Stryker-Irlbacher - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative Nesco Resource, LLCCustomer Service RepresentativeHighland Hills, OH$21 / hourProvides timely, professional, and analytically sound responses to client inquiries, using critical thinking and subject-matter expertise to resolve issues related to payroll, billing, and funding processes. Delivers ongoing training and technical support to clients, explaining system functions, troubleshooting software issues, and guiding users through complex payroll and billing scenarios.
NewVeterinary Receptionist / Client Service Representative Cuyahoga Falls Veterinary ClinicVeterinary Receptionist / Client Service RepresentativeCuyahoga Falls, OH$18–$21 / hourIn this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. *To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
NewCustomer Service Representative CVS Health CorpCustomer Service RepresentativeOH$17–$28.46 / hourAs the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Service Center Representative Sedgwick Claims Management Services, Inc.Service Center RepresentativeOHPRIMARY PURPOSE: The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)OH$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.