Martinsville, VA8 days ago
ESSENTIAL JOB FUNCTIONS: Oversee Debit Card and Credit Card programs, including: dispute processing, charge-backs, managing card stock inventory, Regulation E and Z compliance, managing risk from compromised cards, fraud detection and prevention tools, troubleshooting card processing issues, and quarterly reporting to card association. This role oversees all aspects of resolving customer inquiries, managing dispute and chargeback processes, enforcing fraud prevention strategies, and ensuring compliance with regulations such as Regulation E, Regulation Z, and NACHA rules.