Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment. FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):
Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in the Pentagon.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. What we have for you: Within your first 180 days, you'll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment .
As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel. The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience.
Washington, DC30+ days ago
The selected candidate will work directly with Government stakeholders, workflow owners, and enterprise support teams to help transition operational processes into integrated enterprise data environments leveraging Army Vantage and Microsoft ecosystem technologies. Position Description: SHINE Systems is seeking an experienced Army Vantage Field Service Representative (FSR) to support a federal enterprise modernization and operational integration effort within a Department of Defense environment.
Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment. FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST (MIELS):
Bowhead is seeking Field Service Representatives / Service Desk Specialist to support a customer in Stafford, VA.
From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Minimum 1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with a minimum of 1-3 years of experience as an FSR or equivalent in a customer-facing technical role.
Chantilly, VA30+ days ago
p>Responsibilities: As the selected representative, you will facilitate the adoption and employment of the MARS program across the Intelligence Community by:
- Providing MARS demonstrations to assigned personnel within the DIA, component commands, service intelligence production centers, and related service components.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
They provide preventative maintenance and repair services on customer owned ASCO equipment, they deliver high quality service and customer satisfaction and are productive and valued members of their team in a variety of dynamic customer environments. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Baltimore, MD30+ days ago
You will be trusted to provide detailed reports necessary to resolve bus issues and customer concerns and submit these reports in a timely manner to the Field Service Manager for action on corrective plan. We are looking for a motivated, customer-focused Field Service Representative to travel to our customer's sites and perform Post Delivery Inspection on new buses to place them in service.
p>Under the supervision of the Regional Manager and working in the greater Washington, DC area, the Field Services Representative (40 hours/week) is responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices as well as execute any other tasks as agreed to with the facility. This individual will deliver prompt and excellent service to maintain and grow the program through job functions which include, but are not limited to, the following: Essential Functions:
p>Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
The ideal candidate will bring a blend of hardware expertise, systems engineering insight, networking knowledge, and software troubleshooting skills to ensure mission success in complex and evolving environments.
p>What you'll do: • Work on assigned projects for electrical equipment • Deliver technical solutions to customers • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations • Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design • Generate timely and accurate service reports on work, product performance, and warranties. Preferred Qualifications • Bachelor's degree in Engineering from an accredited institution • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems • Electrical or General Contractor's License • Professional Engineering License • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays • NICET/NETA certification.
Chantilly, Virginia22 days ago
p>Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Representatives work directly with users in their operational environments—observing how they work, identifying opportunities for efficiency, giving MARS demonstrations, and providing feedback to development teams to align with real-world needs.
Key deliverables for this critical field-based position include maximizing our customers' experience by ensuring that optimal inventory is present and ready for use within their facilities, with a focus on meeting target KPIs through operational excellence and steadfast commitment to servicing our customers. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).
Baltimore, MD30+ days ago
ul>Our client, a well-established manufacturer of specialty building materials supporting commercial and industrial construction, is seeking a Field Service Representative to provide technical support, installation oversight, and quality assurance across active job sites. - Provide on-site technical support for commercial construction projects involving specialty building materials (e.g., roofing systems, waterproofing, membranes, or related products) .
Job Title: Fly Away Field Service Representative Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Active TS required, must be SCI eligible Employee Type: Regular Percentage of Travel Required: 40% Type of Travel: Overseas travel required. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Arlington, VA30+ days ago
Work with the existing training and communications team to tailor and refine a robust training program to include providing initial, introductory training to new or first-time users in a mixed classroom/desk-side assistance training environment. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from the users, received from the Help Desk, or requests referred to the software platform applications.
As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel. The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience.
h2>The Field Service Representative provides complex non-medical case management and extended support to WIIs and family members, with primary focus on TDRL/PDRL and unresolved cases requiring face-to-face coordination.
Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.
Sterling, Virginia3 days ago
p>Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
The ideal candidate will bring a blend of hardware expertise, systems engineering insight, networking knowledge, and software troubleshooting skills to ensure mission success in complex and evolving environments.
Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware and software issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments. Must work well within a team environment, have good interpersonal skills, and ability to work effectively with customers and OEM vendors (for example: vendors for sensor systems and vehicle platforms).
Sterling, Virginia30+ days ago
p style="text-align:inherit"/>Job Description: As a local “Fly-Away” Field Service Representative (FSR) you will be responsible for providing technical support for our deployed and local ‘factory’ signal processing systems.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
li>Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
p>ESSENTIAL DUTIES AND RESPONSIBILITIES.
Arlington, VA30+ days ago
Help Desk Support Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from the users, received from the Help Desk, or requests referred to the software platform applications. Work with the existing training and communications team to tailor and refine a robust training program to include providing initial, introductory training to new or first-time users in a mixed classroom/desk-side assistance training environment.
Washington DC, District of Columbia23 days ago
Tapestry - G0GTapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
JB Andrews, Maryland8 days ago
Boeing Aerospace OperationsBoeing Global Services (BGS) is seeking an Experienced C-32A and C-40B/C Field Service Representative-Defense to provide technical support and on-site company representation at Andrews Air Force Base, Maryland.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Boeing Aerospace OperationsBoeing Global Services (BGS) is seeking Field Service Representative to provide on-site C-17 company representation and technical support to the team at Joint-Base Lewis-McChord, Washington in conjunction with the C-17 Globemaster Integrated Sustainment Partnership (G3) contract.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Washington DC, District of Columbia30+ days ago
p>Under the supervision of the Regional Manager and working in the greater Washington, DC area, the Field Services Representative (40 hours/week) is responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices as well as execute any other tasks as agreed to with the facility. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
p>There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware and software issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments.
Chantilly, VA30+ days ago
As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers. Install and repair Hunter’s state-of-the-art automotive service equipment in car dealerships and other vehicle service locations.
Germantown, MD30+ days ago
While the role is primarily focused on field sustainment, AV operates a diverse portfolio of technologies, and the selected candidate may assist with multiple systems, initiatives, and stakeholders to ensure flexible, mission-ready support across AV's operational footprint. Reporting to the Senior Field Service Manager, the candidate will work closely with customers, providing technical expertise, ensuring system functionality, and delivering outstanding customer support.
Washington, DC30+ days ago
Primary functions of this position are commissioning new SCR equipment; preventive maintenance, troubleshooting and repair of existing SCR equipment; and telephone customer support. Working knowledge of industrial instrumentation & controls including analog transmitters, temperature/pressure measuring devices, PID controls.
Job Summary: The Preventative Maintenance Field Sales Representative is responsible for generating new agreement opportunities, conducting effective sales presentations, qualifying prospects, addressing objections, and closing deals to meet or exceed sales goals. At Vertical Mechanical Group, we specialize in more than just cutting-edge mechanical solutions; we excel in ensuring the longevity and efficiency of your HVAC and plumbing systems through comprehensive preventative maintenance.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment .
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
p>Interpersonal and Administrative Skills: • Communicate professionally and respectfully in both written and verbal forms • Manage time effectively by prioritizing and balancing technical tasks with administrative tasks • Collaborative with peers, customers, suppliers, and leadership • Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion.
• Perform service tasks as assigned and as per company policies and procedures • Capable of working under direct supervision or independently based upon training completion • Render on-site and phone assistance to customers • Communicate with Technical Support on technical or procedural issues • Implement Field Change Notices per published guidelines • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.
Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value. We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees' commitment to quality, customer experience and operational excellence.
Ellicott City, MD25 days ago
ul>Customer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image. Problem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.
Gaithersburg, MD11 days ago
The Field Service Technician plays a critical role in supporting Milan’s nationwide clinic network by diagnosing, troubleshooting, repairing, and maintaining advanced laser equipment. This role requires a highly motivated professional who can work independently, provide exceptional service, and ensure our clinics have the tools and technology they need to deliver outstanding results to our clients.
p>Other Desired Skills and Knowledge: Be able to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, Applications Required Certifications and Training: Has completed all required VMS training classes for HW Preventive Maintenance. "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.".
p>Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware and software issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments.
p>The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs.
Sterling, Virginia11 days ago
p>Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware and software issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments.
Silver Spring, MD30+ days ago
Atlantech Online, Inc. in Silver Spring, MD is actively seeking a self-driven and motivated full-time Field Service Technician to perform field installations at client locations. Your main responsibilities involve a variety of installation services including internet and phones for business clients as well as low-voltage wiring and cabling in commercial office buildings.
It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Be able to understand and utilize the escalation process to Sr FSR, Management, NTS, PSE, Applications Required Certifications and Training: Has completed all required VMS training classes for C3 products Has completed VMS HW Level II and Imaging Level II certification testing.
p>The Process Analytics division within METTLER TOLEDO (www.mt.com/pro) produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. Share this job:
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