Regional Account Manager Swisher International, Inc.Regional Account ManagerShreveport, LALead activation governance by coordinating with field sales, brokers, or distributors where applicable, and merchandising partners to deliver displays, shelf sets, resets, and special programs, with documented follow-up and escalation when execution gaps emerge. Translate plans into actionable execution playbooks with defined timelines, roles, and tracking routines across the field sales organization and merchandising resources, including reset and major initiative coordination when required.
NewMarket Sales Leader Sunbelt RentalsMarket Sales LeaderBossier City, LA$71,731–$98,630.40 / yearEducation or experience that prepares you for success:Bachelor's degree or equivalent work experience4+ years of proven sales experienceValid Driver's License with acceptable driving historyKnowledge of different phases of construction, equipment applications, features, benefits, operation and specificationKnowledge/Skills/Abilities you may rely on:Meeting/exceeding sales goals as an individual contributorBuilding a territory, and growing market shareSafety is key to our culture:The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. Market Sales Leaders are empowered to drive revenue by coaching one-on-one with Outside Sales Representatives and Strategic Account Managers to identify current and upcoming jobsites, distinguish key customers on those jobsites, and assist in cultivating relationships with key-decision makers such as Project Managers and Executives.
NewBranch Manager United RentalsBranch ManagerBossier City, LAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewDATA CENTER PROJECT MANAGER Carter Machinery Company, IncDATA CENTER PROJECT MANAGERShreveport, LA$90,000–$105,000 / yearBasic knowledge of the following: BAS/BMS communication, Protective relaying, Breaker design and functionality, Modbus/Ethernet communication, Generator paralleling, Diesel engine operating requirements/room design, Fuel and Cooling systems, Emissions regulations and testing, applicable electrical and regulatory codes. The Data Center Project Manager is responsible for providing the technical knowledge and comprehensive management needed to execute Power Systems sales orders per project specifications in a manner that achieves maximum gross profit while promoting the highest level of customer satisfaction.
Sales Representative Company ConfidentialSales RepresentativeShreveport, LA$77,000–$125,500 / yearFull timeAbility to advance and grow at your pace Continuous recognition for achievement Positive corporate culture fostered by the sense of ownership and empowerment World-class customer service. We are looking for a growth mindset, driven, passionate, and long-term career minded individuals who want to get paid what they are worth.
District Sales Manager, Advanced Speciality Care - Central Regional AstraZeneca PlcDistrict Sales Manager, Advanced Speciality Care - Central RegionalShreveport, LA$225,000–$280,000 / yearIn addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Collaborate with home office and cross-functional partners to support marketing strategy execution, targeting optimization, incentive initiatives, and sales training aligned to advanced specialty portfolio needs.
Field Sales Representative Altitude Development GroupField Sales RepresentativeBossier City, LouisianaWe will train you to call on small and medium-sized businesses that operate in a variety of industries, meeting face-to-face with business owners and decision-makers to offer some of the industry's best supplemental insurance products and services to them and their employees. Follow up on provided sales leads and cold-call on businesses in person, balancing "cold" lead generation and sales with your warm leads and appointments with existing clients.
NewField Sales Veterinary Diagnostics Shreveport, LA Idexx Laboratories IncField Sales Veterinary Diagnostics Shreveport, LAShreveport, LARemote$90,000–$110,000 / yearYou are able to meet the requirements of a field sales role that include but are not limited to extensive car travel (company car provided), some travel overnight as needed as well as flexibility for potential weekend work (as needed) to attend tradeshows or other occasion meeting and are able to lift up to 60 pounds. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
Sales Manager Brookdale Senior Living IncSales ManagerShreveport, LABrookdale supports our Sales associates through: 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale's unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area. This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.
Sales Account Manager (Texas- Southwest) Opta Group LLCSales Account Manager (Texas- Southwest)Shreveport, LARemoteThe Sales Account Manager will report directly to the Director of Sales or their designate and will be responsible for generating and maintaining sales for various product offers and services as well as networking with customers to increase needs in their region and surrounding areas. Workplace is often loud and exposes incumbent to moving mechanical parts, toxic/caustic chemicals, high/precarious places, fumes/airborne particles, humid conditions, and electrical shock.
Sales Manager, Life Insurance Kemper CorpSales Manager, Life InsuranceShreveport, LAThis position requires work in-office and in the field, as business dictates, 50-100% of time will be spent in the field to recruit, train/develop, and support agents in their assigned territories. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Digital Sales Manager Cumulus Media New Holdings Inc.Digital Sales ManagerShreveport, Louisiana$55,000–$65,000 / yearFull timeCumulus Media engages listeners with high-quality local programming through 394 owned-and-operated radio stations across 84 markets; delivers nationally-syndicated sports, news, talk, and entertainment programming from iconic brands including the NFL, the NCAA, the Masters, US Soccer, AP News, and the Academy of Country Music Awards, across more than 7,800 affiliated stations through Westwood One, a leading national audio network; and inspires listeners through the Cumulus Podcast Network, an established and influential platform for original podcasts that are smart, entertaining, and thought-provoking. Cumulus Media provides advertisers with personal connections, local impact and national reach through broadcast and on-demand digital, mobile, social, and voice-activated platforms, as well as integrated digital marketing services, powerful influencers, full-service audio solutions, industry-leading research and insights, and live event experiences.
Part Sales Manager - Full Time AutozonePart Sales Manager - Full TimeShreveport, LAFull timeAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.
Product Line Sales Manager - Fibrebond Eaton Corporation PlcProduct Line Sales Manager - FibrebondLA$130,000–$190,000 / yearIn this role, you will be responsible for the negotiations and pricing, planning and implementing strategic short-term company objectives relating to product sales volume, market penetration, pricing levels, and overall product quality; manage and coordinate departmental functions and personnel effectively in order to meet the company's defined product price, volume, mix, market share and shipment objectives, and to achieve optimum levels of customer satisfaction in all product areas. Five (5) years of experience in product marketing and/or technical sales/service with extensive knowledge of electrical distribution products, including product features, marketing and sales strategies, current market trends, and existing competitive situations.
Anytime Fitness Personal Training Sales Manager BFTI - Bandon Fitness texas , Inc.Anytime Fitness Personal Training Sales ManagerHaughton, LA$30,000–$60,000 / yearPart timeActual compensation will be determined in accordance with company policy and may vary based on job-related factors such as demonstrated skills, verified experience, work location, qualifications, and other legitimate business considerations. Bandon Fitness Inc. is the largest owner of Anytime Fitness locations within the United States with 250+ locations and plans for continued growth.
Sales Operations Manager Module X SolutionsSales Operations ManagerShreveport, LAMODULE X SOLUTIONS is a rapidly growing modular manufacturing business that serves marquee corporate and government customers in renewable energy, network infrastructure, battery storage, telecommunications, petrochemical, utility, transportation, and other verticals. While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to excessive noise, extreme heat, extreme cold, and heights.
Sales Manager ASC (American Screening Corp)Sales ManagerShreveport, LAThe Sales Manager leads and grows revenue for ASC’s rapid drug and alcohol test manufacturing business by managing an in-office sales team, executing B2B sales strategies, and building strong relationships with distributors, clinics, laboratories, employers, and compliance-driven organizations. This is a fully in-office role that works closely with operations and customer service to ensure sales efforts align with production capacity, inventory, and customer demand.
Sales Development Manager ASCSales Development ManagerShreveport, LouisianaWe offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
Mgr I, Sales Progress RailMgr I, SalesWaskom, TexasThis role requires a deep understanding of the railroad industry and competitive product offerings, strong sales skills, and the ability to build and maintain relationships with key stakeholders. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence.
Field Operations Manager Ecolab IncField Operations ManagerShreveport, LA$77,900–$117,000 / yearAs a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Sales Operation Manager Module X SolutionsSales Operation ManagerShreveport, LouisianaMODULE X SOLUTIONS is a rapidly growing modular manufacturing business that serves marquee corporate and government customers in renewable energy, network infrastructure, battery storage, telecommunications, petrochemical, utility, transportation, and other verticals. Module X Solutions (MXS) designs, engineers, manufactures, and integrates modular structures for our customers in the solar energy, oil & gas/petrochemical, transportation, utility, fiber & telecommunications, and government sectors.
Territory Sales Manager Williams Scotsman IncTerritory Sales ManagerLABase Wage Range: $46,100 - $83,600 Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission. You'll build long-lasting customer relationships through regular communication and exceptional service, utilizing Salesforce CRM to manage performance and customer interactions.
NewTerritory Sales Professional- Entry Level Alleviation Enterprise LLCTerritory Sales Professional- Entry LevelBossier City, LouisianaWeekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions. Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered).
NewTerritory Sales Representative - Metal Building Components McElroy MetalTerritory Sales Representative - Metal Building ComponentsBossier City, LouisianaAfter making a conditional offer and running a background check, if McElroy Metal is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About McElroy Metal McElroy Metal is a leading manufacturer of metal roofing, metal siding and sub-structural components with 14 manufacturing facilities, 28 Service Centers and 44 Metal Mart locations across the US.
Sales Coordinator Citizens IncSales CoordinatorShreveport, LAThe position requires the ability to frequently stand, walk, sit for long periods of time, lift up to 15 lbs., open filing cabinets and bend or stand on a stool as necessary. Ability to reach high and low; open, close and retrieve files from file cabinets as well as operate computer keyboard and appropriate office equipment.
NewEntry Level Outside Sales Consultant Alleviation Enterprise LLCEntry Level Outside Sales ConsultantShreveport, LouisianaWeekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions. Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered).
Outside Sales Representative LOUISIANA MACHINERY COMPANY LLCOutside Sales RepresentativeBossier City, LALouisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments. Highly Preferred: Knowledge of Caterpillar product lines is strongly desired; other Heavy Equipment industry knowledge is preferred.
CardioVascular Surgery Sr. Sales Rep - Louisiana Medtronic PlcCardioVascular Surgery Sr. Sales Rep - LouisianaShreveport, LAThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Territory Sales Representative Executive Financial Partners LLCTerritory Sales RepresentativeShreveport, LouisianaAs we expand into new local markets, we're looking for motivated individuals who want control over their income, flexibility in their schedule, and long-term growth. You'll manage a local territory, meet face-to-face with business owners, and deliver supplemental insurance solutions to businesses and their employees.
Insurance Sales Agent Alleviation Enterprise LLCInsurance Sales AgentShreveport, LouisianaWeekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions. Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered).
NewTrainer & Sales Representative — Professionals with Teaching or Coaching Experience Encouraged to Apply The Impact Insurance AgencyTrainer & Sales Representative — Professionals with Teaching or Coaching Experience Encouraged to ApplyHaughton, LouisianaRemoteMany teachers, coaches, and education professionals reach a point where they want to continue guiding others while stepping into a role with greater ownership, influence, and professional growth. Working as an independent contractor, you'll have the autonomy to lead your schedule and territory while still benefiting from structured guidance, leadership coaching, and proven systems.
Licensed Insurance Sales Representative Alleviation Enterprise LLCLicensed Insurance Sales RepresentativeBossier City, LouisianaWeekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions. Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered).
Territory Manager - Shreveport, LA/Jackson, MS Becton Dickinson Medical DevicesTerritory Manager - Shreveport, LA/Jackson, MSShreveport, LouisianaCompletes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Outside Sales Representative - Maintenance Harris Contracting CompanyOutside Sales Representative - MaintenanceShreveport, LA$60,417–$90,625 / yearBusiness Development: • Execute business development action plans for defined vertical markets • Monitor sales activities through CRM • May be assigned to represent one segment of the company in a specialized market • Provide input and feedback on issues relevant to prospect programs and needs • Build rapport and productive working relationships with customers, vendors, and other outside agents • Effectively represent the company's interests and outside agents to maximize profits. Sales Strategies: • Make "cold calls" through various media as required in representatives' specific area or as designated by Sales Manager and/or General Manager • Emphasize product features based on analyses of customers needs and company service capabilities • Compute customers owning and operating costs pertaining to HVAC, plumbing, and energy.
Direct Sales Leader True North Group LLC.Direct Sales LeaderBossier City, LouisianaAs a Direct Sales Leader, you'll be a representative helping businesses navigate their benefit needs, while also serving as a coach and mentor, developing new talent within your territory. Personal Sales Activities: Meeting with business owners and decision-makers, giving benefit presentations to their teams, following up on leads, and setting appointments.
Outside Sales Representative and Trainer True North Group LLC.Outside Sales Representative and TrainerShreveport, LouisianaIf you have a passion for helping others succeed, leading by example, and building strong client relationships, we want you on our side as anOutside Sales Representative and Trainer. You'll be out in the field each weekselling to business owners, presenting to groups of employees, and training new agents as they begin their careers.
Professional (Senior) Sales Representative, Pain - Shreveport, LA Viatris IncProfessional (Senior) Sales Representative, Pain - Shreveport, LAShreveport, LARemote$100,000–$150,000 / yearWith a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. Every day, we rise to the challenge to make a difference and here's how the role will make an impact: Key responsibilities for this role include: Develop business plan for assigned territory that is consistent with Viatris sales plans, strategies and objectives.
Pharmaceutical Sales Rep - Primary Care (Entry Level) Pharmagen IncPharmaceutical Sales Rep - Primary Care (Entry Level)Shreveport, LA$84,150–$109,700 / yearCalling on territory healthcare providers and informing those healthcare providers about the features and benefits of our products, explaining the characteristics, uses, dosages, value add programs for our HCP's and their patients as well as the ability to effectively communicate other relevant educational information as directed by management in order to grow market share; Consistently develop a partnership selling style that includes an ability to use all available promotional literature and selling tools (excel based reports, market share & usage reports, etc,) during sales calls as assigned; Educate, develop and maintain strong relationships with assigned territory healthcare providers and their staff, to further the progress of the company business; Pharmaceutical Sales Rep QUALIFICATIONS: Must be authorized to be employed in the United States. PharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services.
Account Manager, AWC (Shreveport, LA) Smith & Nephew PlcAccount Manager, AWC (Shreveport, LA)Shreveport, LA$80,000–$100,000 / yearAs a part of the greater Advanced Wound Management (AWM) team, you will call on hospitals, focusing on wound care/ostomy nurses, materials management and more to provide key brands Allevyn, LEAF and other products for all types of wound injuries on patients. All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialing process, which often includes COVID 19 vaccine management.
Regional Account Manager SwisherRegional Account ManagerShreveport, LouisianaLead activation governance by coordinating with field sales, brokers, or distributors where applicable, and merchandising partners to deliver displays, shelf sets, resets, and special programs, with documented follow-up and escalation when execution gaps emerge. Translate plans into actionable execution playbooks with defined timelines, roles, and tracking routines across the field sales organization and merchandising resources, including reset and major initiative coordination when required.
Injectable Territory Manager - North Louisianna Merz North America, IncInjectable Territory Manager - North LouisiannaShreveport, LAFull timeProvide a quarterly business plan/forecast as directed by your Regional Director that identifies specific account strategies, action items, and tracking mechanisms towards progress. Train accounts on products on-label indications through product messaging and hands-on on-label injection training to those who can inject within each state’s guidelines.
Outside Sales Professional Alleviation Enterprise LLCOutside Sales ProfessionalBossier City, LouisianaWeekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions. Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered).
Account Manager Applied Industrial Technologies IncAccount ManagerShreveport, LAFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Territory Manager III, DBS - Shreveport, LA Abbott LaboratoriesTerritory Manager III, DBS - Shreveport, LAShreveport, LA$43,900–$109,200 / yearAs a member of the regional sales team, the Territory Manager III will be responsible for leading the strategy within an assigned territory to accomplish planned objectives as to sales volume, market penetration, and profitability while ensuring alignment and collaboration across the team and with sales leadership. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers.
Sales Representative Altitude Development GroupSales RepresentativeShreveport, LouisianaWe will train you to call on small and medium-sized businesses that operate in a variety of industries, meeting face-to-face with business owners and decision-makers to offer some of the industry's best supplemental insurance products and services to them and their employees. This position will consist of working in your own assigned sales territory most days and weeks, although travel weeks to sell in other territories with your fellow sales team members are scheduled and available regularly (travel is not required).
Sales Lead Alpine Legacy GroupSales LeadShreveport, LouisianaMany of our top leaders started with no sales experience and grew simply because they showed up, competed, and led consistently. We’re hiring leaders who can develop new agents, execute proven systems, and build a team that wins together.
Outside Sales | Commercial Southern Tire MartOutside Sales | CommercialShreveport, LouisianaStay informed about industry trends, competitor products, and new technologies (e.g., TPMS, retreading, fleet services). Generate new business through prospecting, cold calling, and relationship-building with fleet managers, trucking companies, and owner-operators.
Territory Manager - Shreveport, LA/Jackson, MS Becton Dickinson and CoTerritory Manager - Shreveport, LA/Jackson, MSShreveport, LACompletes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Category Merchandise Manager - Produce Shreveport, Louisiana United Natural Foods IncCategory Merchandise Manager - Produce Shreveport, LouisianaShreveport, LA$45,000–$85,600 / hourJob Overview: Responsible for customer sales and the retail profitability contribution for all assigned accounts and is expected to meet or exceed wholesale budgeted sales, service level, and EBIT targets for those accounts. Assist sales leadership in conducting annual business reviews with assigned accounts (e.g., sales results, product and service level opportunities, performance against plan, and other key account issues or concerns).
Regional Client Manager Allied UniversalRegional Client ManagerShreveport, LADirectly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition. Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items.