As a Field Service Representative, a typical day for you might include: • Pre-site, startup, repair, preventive maintenance, and field modification of equipment • Problem solving with customers, electricians, sales partners, technical support, District Service teams • Completion of field service reports, expense reports, preventive maintenance, and startup data sheets • Working with your Manager and/or Regional Service Director to resolve complex escalated issues • Continuous learning and training on various products both in the field and in the classroom. • The ability to read blueprints/schematics • Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components • 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment • 2+ years in Field Services or equivalent industry experience.