["Customer Service Representative","Customer Service Representative"] Caliber["Customer Service Representative","Customer Service Representative"]AlbuquerqueCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
["Customer Service Representative (part time)","Customer Service Representative (part time)"] Staff My Agency["Customer Service Representative (part time)","Customer Service Representative (part time)"]AlbuquerqueSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Bilingual Customer Service Rep (CSR) Signature Heating, Cooling and PlumbingBilingual Customer Service Rep (CSR)Albuquerque, NMFull timeThe Customer Service Representative (CSR) facilitates inbound and outbound interactions via telephone, email, and live chat to ensure delivery of outstanding customer service through demonstration of skill and expertise in general customer service, and Signature product knowledge. The CSR fosters trust in every interaction and maximizes customer satisfaction to grow and maintain customer relationships, and guarantee repeat business.
["Bilingual Spanish Mortgage Customer Service Representative","Bilingual Spanish Mortgage Customer Service Representative"] LHH Recruitment Solutions["Bilingual Spanish Mortgage Customer Service Representative","Bilingual Spanish Mortgage Customer Service Representative"]Albuquerque$21–$23 / hourThe ideal candidate will have at least 2 years of experience in the mortgage servicing industry, proficiency with MSP Mortgage software, and a proven ability to communicate effectively with customers over the phone. Provide exceptional customer service to mortgage clients via phone, addressing inquiries and resolving issues related to mortgage servicing.
["Customer Service Representative","Customer Service Representative"] Group 1 Auto["Customer Service Representative","Customer Service Representative"]AlbuquerqueGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fullyintegrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions.
["Customer Service Representative (Bilingual/Spanish)","Customer Service Representative (Bilingual/Spanish)"] LHH Recruitment Solutions["Customer Service Representative (Bilingual/Spanish)","Customer Service Representative (Bilingual/Spanish)"]Albuquerque$20–$23 / hourLHH Recruitment Solutions is partnering with a growing Financial Services Company in Albuquerque, NM that is looking for a full-time Customer Service Representative (Bilingual in Spanish/English) to join the team. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Customer Service Representative (Travel Enthusiast) - On-Site Concentrix Corp.Customer Service Representative (Travel Enthusiast) - On-SiteFarmington, NM$16.50–$18 / hourCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more. As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers."
Retail Customer Service Representative NM101Retail Customer Service RepresentativeSanta Fe, New MexicoRetail Customer Service Representative - Daily Tasks: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Customer Service Representative U-HaulCustomer Service RepresentativeHobbs, NMPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative Golden Crown PanaderiaCustomer Service RepresentativeAlbuquerque, New MexicoFrom making drinks and serving cakes to delivering food and helping; these menu experts can tell you everything about our bakery items, Beverages,Pizzas, Sandwiches and Salads. service, making coffees, tossing & topping world class pizzas, making fantastic sandwiches, slicing bread, learning all about bread, prep work, cleaning duties & cookies.
Bilingual Customer Service Representative Contact Government Services LLCBilingual Customer Service RepresentativeAlbuquerque, NM$40,000–$45,000 / yearFor the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Customer Service Representative (ABQ) LeidosCustomer Service Representative (ABQ)Albuquerque, New MexicoThis is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. July 27, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Bilingual Customer Service Representative (ABQ) LeidosBilingual Customer Service Representative (ABQ)Albuquerque, New MexicoThis is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. June 29, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Customer Service Representative Contact Government Services LLCCustomer Service RepresentativeAlbuquerque, NMRemoteFor the past seven years weve been growing our government-contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work. Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.
Customer Service Representative Group 1 Automotive IncCustomer Service RepresentativeAlbuquerque, NMToyota of Albuquerque, part of the Group 1 Automotive family, is seeking enthusiastic, customer-focused Customer Service Representatives to join our award-winning Service Department. As a Customer Service Representative, you''ll be the first point of contact for many of our guests, helping create the exceptional experience that Lexus customers have come to expect.
Bilingual Mortgage Origination Customer Service Representative LeidosBilingual Mortgage Origination Customer Service RepresentativeAlbuquerque, New Mexico$22–$23 / hourAs a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Mortgage Origination - Customer Service Representative LeidosMortgage Origination - Customer Service RepresentativeAlbuquerque, New Mexico$20–$22 / hourAs a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures. June 8, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Bilingual Rental Housing Customer Service Representative LeidosBilingual Rental Housing Customer Service RepresentativeAlbuquerque, New Mexico$22–$23 / hourThis is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Mortgage Servicing - Customer Service Representative LeidosMortgage Servicing - Customer Service RepresentativeAlbuquerque, New MexicoOur Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. May 29, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
NewCustomer Service Representative (Hybrid) Conduent IncCustomer Service Representative (Hybrid)Albuquerque, NMThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Bilingual Customer Service Representative CONTACT GOVERNMENT SERVICESBilingual Customer Service RepresentativeAlbuquerque, NM$40,000–$45,000 / yearFor the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Customer Service Representative Culligan InternationalCustomer Service RepresentativeAlbuquerque, NM$18–$21 / hourCulligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service.
NewCustomer Service Representative - UniFirst UniFirst CorpCustomer Service Representative - UniFirstHobbs, NMThe fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.
Customer Service Representative ConnectAmerica LLCCustomer Service RepresentativeNMSkills: As a Customer Service Representative, you will be using your excellent verbal and written communication skills to provide exceptional customer service. Your main goal will be to ensure customer satisfaction by addressing inquiries, resolving problems, and processing orders in a timely and efficient manner.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)NM$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Representative Ashley Furniture Industries IncCustomer Service RepresentativeAlbuquerque, NMSales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions. Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
Customer Service Representative Brenntag SECustomer Service RepresentativeHobbs, NMThe Customer Service Representative is responsible for creating a positive Customer Experience by providing timely communication based on Customer needs while executing Brenntags Quality Objectives: the right product, right package, right quantity, right time, correct location, right paperwork, and the right price via the appropriate platform, while staying sensitive to the customer's changing circumstances. This role will be held accountable for accurate and prompt processing of customer orders and full Order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.
Customer Service Representative (Travel Industry) HjbtravelsCustomer Service Representative (Travel Industry)New MexicoAs a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.
Customer Service Representative (ABQ) Leidos Holdings IncCustomer Service Representative (ABQ)Albuquerque, NMThis is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Bilingual Customer Service Representative (ABQ) Leidos Holdings IncBilingual Customer Service Representative (ABQ)Albuquerque, NMThis is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Senior Customer Service Representative Verdes CannabisSenior Customer Service RepresentativeAlbuquerque, NMThe Senior CSR works closely with store management to maintain strong customer service, accurate inventory and cash controls and a positive, organized work environment. As a Senior CSR, you will have the opportunity to strengthen your leadership skills, support employee development and help create an outstanding experience for both clients and your team.
Customer Service Representative Michelle Rudolph - State Farm AgencyCustomer Service RepresentativeALBUQUERQUE, NMMichelle Rudolph - State Farm Agency, located in Albuquerque, NM is currently looking for a talented, caring, professional individual to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Customer Service Representative (Bilingual/Spanish) Lee Hecht HarrisonCustomer Service Representative (Bilingual/Spanish)Albuquerque, NM$20–$23 / hourLHH Recruitment Solutions is partnering with a growing Financial Services Company in Albuquerque, NM that is looking for a full-time Customer Service Representative (Bilingual in Spanish/English) to join the team. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Remote Customer Service Representative UbsjobsRemote Customer Service RepresentativeAlbuquerque, New MexicoRemoteUBS is a global leader in wealth management, investment banking, and financial services, dedicated to providing exceptional client experiences. We are looking for individuals who are detail-oriented, proactive, and passionate about delivering top-tier customer support.
Mortgage Customer Service Representative Lee Hecht HarrisonMortgage Customer Service RepresentativeAlbuquerque, NM$20–$23 / hourThe ideal candidate will have at least 2 years of experience in the mortgage servicing industry, proficiency with MSP Mortgage software, and a proven ability to communicate effectively with customers over the phone. Responsibilities: Provide exceptional customer service to mortgage clients via phone, addressing inquiries and resolving issues related to mortgage servicing.
Customer Service Representative - August 31 Start! General Dynamics Information TechnologyCustomer Service Representative - August 31 Start!Las Cruces, New MexicoRemoteTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Training Specialist, Operations Representative, other Customer Service Reps, and other contractors and government personnel supporting the program.
Customer Service Representative - State Farm Agent Team Member Paul Gallegos - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMPart timeAs a Customer Service Representative - State Farm Agent Team Member with Paul Gallegos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Over the years, our team has supported local high school athletes, partnered with food banks, donated to shelters, and provided school supplies to those in need.
NewCustomer Service Representative (Career Opportunities) Destination PetCustomer Service Representative (Career Opportunities)Santa Fe, New MexicoWe are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient. You will handle client communications, appointment coordination, and administrative tasks that ensure the seamless operation of our hospital.
NewCustomer Service Representative Stampede Culinary PartnersCustomer Service RepresentativeSunland Park, NMFull timeWHAT'S REQUIRED?High school diploma or GED (Associate's or Bachelor's degree preferred)1–2 years of customer service, order entry, or administrative experienceManufacturing, food production, or distribution experience is a plusStrong communication and relationship-building skillsExcellent organizational skills with exceptional attention to detailProficiency in Microsoft Office, especially Excel and OutlookExperience working with ERP or order management systems is preferredAbility to prioritize multiple tasks in a fast-paced environment while maintaining accuracyABOUT USStampede Culinary Partners is an innovative protein solutions company founded in 1995 and built on a simple principle: customer satisfaction. Our success is driven by our people and guided by our five core values:Perform passionatelyChallenge directly and respectfullyCommit to teamworkEmbrace innovationDeliver excellence every dayREADY TO APPLY?If you're passionate about delivering exceptional customer service and enjoy working in a collaborative, fast-paced environment, we'd love to hear from you.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeHobbs, NMThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Full-Time Customer Service Representative (Urgently Hiring) MCI CareersFull-Time Customer Service Representative (Urgently Hiring)Las Cruces, New MexicoFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
French Speaking Customer Service Representative MCI CareersFrench Speaking Customer Service RepresentativeNew MexicoMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Representative LB CapitalCustomer Service RepresentativeAlbuquerque, New MexicoHit and exceed key KPIs: 85%+ booking success rate, 250+ calls, 25%+ tenant aggregator conversion, and 200+ booked estimates per month. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeSanta Fe, NMRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Spanish Bilingual Remote Customer Service Representative Vimo, Inc.Spanish Bilingual Remote Customer Service RepresentativeRio Rancho, NMRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeNM$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
Bilingual Rental Housing Customer Service Representative Leidos Holdings IncBilingual Rental Housing Customer Service RepresentativeAlbuquerque, NM$22–$23 / hourThis is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Customer Service Representative Part-Time Blakes LotaburgerCustomer Service Representative Part-TimeAlbuquerque, New Mexico$17–$18 / hourQualifications/Requirements (Education/Training/Experience/Abilities) : · Blake’s Core Value Champion; Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, PROCESS · Ideal candidate will have one or more years of customer service experience. Expertly seasoned & seared Premium Angus Beef patties, tangy pickle slices, a perfect layer of mustard & fresh lettuce, onion & tomato all between two lightly toasted buns?
Customer Service Representative The Conkleton Agency LLCCustomer Service RepresentativeAlbuquerque, NM$40,000–$60,000 / yearProvide exceptional customer service to policyholders by assisting with policy servicing, billing questions, claims support, and account maintenance. Review accounts for coverage gaps and cross-sell opportunities.
Customer Service Representative / Dispatcher Unlimited Service GroupCustomer Service Representative / DispatcherAlbuquerque, NM$20–$26 / hourWork Order Management: Continuously monitor the status of work orders including SLAs (service level agreement or contractual response times), resolve scheduling issues, and coordinate with other internal departments when work orders are delayed. Customer Service: As a Customer Service & Dispatch Associate, most of your day will be spent in an office environment communicating with customers, technicians and other internal teams by phone, email, text or web-based systems.