Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Position Overview:As a Field Service Technician, you will provide on-site customer-facing hardware, software, and cabling technical support, installation, configuration, and problem resolution in the following industry environments: Retail Point-of-Sales (POS) systems in general merchandise, grocery and big box stores .