Receives complaints of dogs, cats or other animals creating nuisances and notifies appropriate City personnel for investigation and response; Receives and responds to public inquiries and complaints in areas of responsibility; Communicates with animal control officers via two-way radio, providing information and assistance as requested; Receives and processes animals brought to the shelter for impoundment; conducts daily inventory of animals; Provides basic animal care, including bathing, feeding, and observing animal behavior; Provides public education regarding animal control; explains ordinances related to the care and keeping of animals; Redeems animals to proper owners; Processes animals for adoption; Collects, receipts and records various fees and fines; prepares daily deposits; Assists in coordinating department activities with the Department of Health and Environmental Control and other agencies as appropriate; Maintains assigned equipment; participates in the daily maintenance of facility; Maintains records of daily work activities; Assists in euthanasia of animals as necessary; prepares related paperwork; Attends training, meetings, workshops, etc., as necessary to maintain job knowledge, skills and required certifications; Assists in daily cleaning operations of all work areas as assigned; Assists the Veterinarian in providing medical care for animals, including but not limited to performing various diagnostic tests on animals, preparing animals for surgery, caring for animals after surgery, removing staples / stitches from surgery sites, preparing and administering medications, administering vaccinations and other shots, deworming animals, etc. Greets and assists customers and other department visitors; Answers the telephone; provides accurate information and/or forwards calls to appropriate staff person; takes messages as necessary; Performs other routine clerical duties as required, including but not limited to preparing forms, reports and correspondence, entering and retrieving computer data, copying and filing documents, etc.