Conduct individual and joint mediation sessions, co-parent coaching sessions, and be involved in neutral evaluation sessions as requested; Provide and store proper documentation for consent for services; Provide and store proper documentation for agreements reached in sessions; Provide outcome notices for the court after mediation and co-parent coaching sessions; Coordinate duties and responsibilities with the Family Resource Coordinator; Provide data collection mechanisms for research, as requested; Maintain confidentiality with regard to information received and observed as a function of the position Other: Work on special projects as assigned; Attend various training sessions, video conferences, and workshops; Coordinate case updates with GAL and attorneys on the case; Hold as confidential, all aspects of the job; Perform typing, word processing, and related computer operations; and Work overtime and outside of typical work schedule/business hours as required Travel as required for programming, court-related continuing legal education seminars, court cases, etc. Critical Skills/Expertise: Communicate professionally and effectively with internal and external customers, both orally and in writing; Organize and prioritize work assignments, multi task with accurate focus and refocus in a fast paced environment; Deliver excellent customer service, externally and internally; Efficiently operate computer programs such as, but not limited to, Microsoft Word, Excel, Outlook, and agency specific programs (e.g.