p>Basic Requirements: • Client service oriented with ability to handle multiple tasks simultaneously • Detail-oriented and excellent organizational skills • Ability to work independently • Excellent problem-solving skills • 1-3 years of professional experience • Technical support experience is a plus but is not required • Strong software and hardware troubleshooting skills • Ability to understand, diagnose, and resolve issues with a large range of applications including but not limited to web browsers, word processing, spreadsheets, malware, and virtual office communications • Exceptional written and oral skills, as well as the ability to translate technical jargon into user-friendly terms to effectively communicate issues and resolutions • Ability and desire to acquire new skills and knowledge quickly. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.