Additionally, the role involves educating clients on auction processes and complementary company products, upselling Manheim/CAI a single mistake could potentially result in a substantial financial withdrawal from the business, underscoring the services based on client needs, generating file jackets for client audits and coordinating redemptions with consumers. In coordination with other team members, and key stakeholders, follow account specific procedures to prepare and audit sale vehicle run process including managing run order, scheduling, providing notice to customer account, vehicle repairs, accurate charge posting (pre-sale and limited post-sale), reporting, invoicing, etc.