Fort Myers, FL15 days ago
Ability to: Work well under pressure, multi-task, and meet established timelines and goals; Deal effectively and professionally in stressful situations with potential for a high volume of both public and professional inquiries and case intake; Exhibit sound judgment and use discretion; Maintain State of Florida Notary Public certification; Communicate thoughts and ideas effectively both orally and in written word to individuals with various levels of education and experience; Effectively interpret general policy, criteria, and procedures for cases related to family law; Follow both written and oral instructions and procedures; Develop and maintain good working relationships with local law enforcement, judges, attorneys, government agencies, court personnel, and community agencies; Utilize Microsoft Office Word, Outlook, Excel, and other applicable databases; Type 35 correct words per minute; Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary. ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data lists outline; consolidate date and link workbooks; export and import text files and XML data; import data from the Web and create queries; analyze data using trend line, spark lines and scenarios.