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MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

VP BPO Sales

[AW]-iCims

Senior Capture Manager

Director of Strategic Growth and Capture

Guided by the objectives and long term strategy of the company and reporting to the Director of Monitoring Operations, this position supports the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and team leadership processes in place to effectively serve and communicate with SimpliSafe's customer base during the alarm moment. 5+ years of customer facing employee leadership experience, with 3+ years leading large scale Alarm Monitoring Center, Technical Support or Customer Service, Account Management, and/or high touch Sales agent employee populations.

YEAR

Simplisafe

Manager, Monitoring

ea_via_bold

FULL_TIME

Client Services Manager

French Travel Advisor (Spotnana Platform Experience)

Spanish Travel Advisor (Spotnana Platform Experience)

SimpliSafe

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. 1+ year of experience working with commercial cloud platforms such as Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).

Deloitte Touche Tohmatsu Ltd

Oracle Tech Cloud Senior Consultant

The Senior network engineer will be the technical lead performing the following: Architecture & Engineering: Design, implement, and maintain enterprise Zscaler deployments (ZIA, ZPA, ZDX, and Zscaler Client Connector) across multi-cloud and hybrid corporate environments. Root Cause Analysis (RCA) or Post Incident Reporting: Participate in the Root Cause Analysis (RCA) or post incident analysis of problems for mission critical applications, mission essential applications, and mission essential network infrastructure as well as recurring issues on the enterprise IT infrastructure.

Agile Defense

ZScaler SME Network Engineer

You're able to build strong working relationships across internal and external teams, and hold U.S. citizenship (born or naturalized, no dual citizenship) with the ability to pass a Minimum Background Investigation for a Moderate Public Trust position with the U.S. federal government. The CSIRT provides around-the-clock security monitoring and rapid incident response across all Salesforce environments, acting as the last line of defense protecting company and customer data from security threats.

Salesforce Inc

Incident Responder

Salesforce.com, Inc.

The SAIL (Streamlined Automation & Innovation Launchpad) team is part of the AWS Specialist and Partner Organization (ASP) and works across three areas: automating large-scale partner programs to eliminate manual review cycles, enabling partners to build and ship GenAI products, and accelerating customer production workloads through partner AI capabilities. Work with engineering teams to design, build, and deploy AI agents that automate partner-program processes: technical validations, competency assessments, contract review, co-sell workflows, and MSP tooling.

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life. 
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet. 
It’s Always Day 1 
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter <a href="https://hiring.amazon.com/why-amazon/culture#/">here</a> 
Our Leadership Principles 
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit <a href="https://www.amazon.jobs/principles" target="_blank">https://www.amazon.jobs/principles</a>

Amazon.com Inc

Partner Solution Architect, AWS SAIL

The Consumer Service Rep provides prompt and courteous support to our consumers by answering requests concerning products, shipments and deliveries. The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

HOUR

Revelyst Inc

DTC Customer Service Rep II

Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
 In business since 1912, and headquartered in Boston, today we are the eighth largest global property and casualty insurer based on 2023 gross written premium. We also rank 87th on the Fortune 100 list of largest corporations in the US based on 2023 revenue. As of December 31, 2023, we had $49.4 billion in annual consolidated revenue.
 We employ over 40,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

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