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As a Service Strategy Senior Manager - Consumer, you will be responsible for: Leading multiple engagements that define strategies for service transformations across digital self-service, contact center, and/or field service for Consumer clients, including omnichannel retail, e-commerce, and direct-to-consumer service channels. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and Consumer commercial acumen, including familiarity with retail, consumer products, and direct-to-consumer business models.

Deloitte Touche Tohmatsu Ltd

Service Strategy Senior Manager - Consumer

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As a Service Strategy Senior Manager - TME, you will be responsible for: Leading multiple engagements that define strategies for service transformations across digital self-service, contact center, and/or field service for TME clients, including subscriber care, technical support, and content service channels. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and TME commercial acumen, including familiarity with streaming, broadband/telecom, and/or media distribution business models.

Service Strategy Senior Manager - Telecom, Media & Entertainment

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Wolverine Worldwide

Senior Demand Planner - Merrell

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Senior Art Director - Saucony

This role involves managing the product lifecycle for existing AI products, from user research and data analysis to feature release and performance monitoring, ensuring alignment with business objectives and customer needs. The AI Product Owner will drive the adoption and growth of AI products, fostering innovation and maintaining a robust feedback loop to continuously enhance product offerings and solutions.

YEAR

BDO USA PC

Senior AI Product Owner, Intelligent Billing Solutions

BDO International Ltd

As a Senior Architect for ServiceNow SPM, EA, and ITx, you will serve as the senior architectural authority across the planning-to-execution span of the platform: Strategic Portfolio Management (SPM), Enterprise Architecture (EA), and the core IT workflow products covering IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). At least 6 full-lifecycle ServiceNow implementations in the role of technical lead, solution architect, or enterprise architect, including delivery experience in at least three of Strategic Portfolio Management, Enterprise Architecture, IT Service Management, IT Operations Management, and IT Asset Management.

Engineering Technologist Jobs in Michigan

Service Strategy Senior Manager - Consumer Deloitte Touche Tohmatsu Ltd

Service Strategy Senior Manager - Telecom, Media & Entertainment Deloitte Touche Tohmatsu Ltd

Senior Demand Planner - Merrell Wolverine Worldwide

Senior Art Director - Saucony Wolverine Worldwide

Senior AI Product Owner, Intelligent Billing Solutions BDO USA PC

Senior AI Product Owner, Intelligent Billing Solutions BDO International Ltd

Senior Architect - ServiceNow SPM EA ITx Slalom Inc

Service Strategy Senior Manager - Telecom, Media & Entertainment Deloitte

Service Strategy Senior Manager - Consumer Deloitte

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