NewCDL-A Truck Driver - Home Weekly C.R. EnglandCDL-A Truck Driver - Home WeeklyBillings, MTBecause precise rate of pay can be difficult to guarantee in various pay structures common in the transportation industry, you are only guaranteed applicable minimum wage for hours worked in a given pay period. Your actual pay, mileage, and home time will vary from these numbers depending on many factors, which may include tenure-based pay rates, your fleet, how hard you work, company performance, and how much you drive, among other factors.
NewRegional CDL-A Truck Driver C.R. EnglandRegional CDL-A Truck DriverBillings, MTClick here for additional disclaimer information and additional detail about how this data is generated.. Because precise rate of pay can be difficult to guarantee in various pay structures common in the transportation industry, you are only guaranteed applicable minimum wage for hours worked in a given pay period.
NewSocial Work Care Manager - Emergency Department Intermountain HealthSocial Work Care Manager - Emergency DepartmentBillings, MT$39.16–$60.42The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. $39.16 - $60.42We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
NewSocial Work Care Manager Intermountain HealthSocial Work Care ManagerBillings, MT$39.16–$60.42The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. $39.16 - $60.42We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
NewAccount Manager - Downstream Ecolab Inc.Account Manager - DownstreamBillings, MT$118,600–$177,800 / yearWe work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. .
REACH Care Manager (RN) Dialysis Clinic, Inc.REACH Care Manager (RN)Billings, MTFor people who do progress to ESRD, the REACH care team aims to increase preemptive renal transplants (before the need for RRT), facilitate a successful transition to RRT or medical management (MM), increase renal transplant rates after the start of dialysis, and address advance care planning. REACH Kidney Care, a division of Dialysis Clinic, Inc., is a kidney health management program designed to benefit patients along the continuum of kidney disease through health education, self-management, behavior change counseling, coordination of care with other providers, and patient navigation services.
NewTruck Driver - Hiker/Vehicle Transporter/CDL - Part Time PenskeTruck Driver - Hiker/Vehicle Transporter/CDL - Part TimeBillings, MTPart timeThe driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Business Development Manager Fleet & Heavy Duty Sales Genuine Parts CompanyBusiness Development Manager Fleet & Heavy Duty SalesBillings, District of ColumbiaMust be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory. The Business Development Manager is responsible for communicating and executing Fleet / Government & Heavy-Duty strategic initiatives, new Fleet Elite member enrollment, Master Service Agreement program adoption, sales promotions, and product training.
General Manager in Training - Retail (Laurel, MT, US, 59044) Love's Travel Stops & Country Stores IncGeneral Manager in Training - Retail (Laurel, MT, US, 59044)MTWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
District Sales Manager - CO, UT, MT & WY Mann+Hummel GmbHDistrict Sales Manager - CO, UT, MT & WYBillings, MTRemoteRequired Skills: Must be able to achieve sales goals while using sound business management, customer management, building customer relationships, negotiation, sales planning and problem-solving skills. The MANN+HUMMEL District Sales Manager is responsible for sales of WIX FILTER and MANN FILTER products by providing sales leadership and account development within the greater market area.
Collision General Manager Caliber HoldingsCollision General ManagerBillings, MontanaCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration.
Home Health RN Case Manager RiverStone HealthHome Health RN Case ManagerBillings, MT$31.48–$44.37 / hourIn tandem with the clinical manager and clinical nursing staff, the nurse case manager helps to oversee patient care, nursing case management, clinical documentation (OASIS), referral staff, and customer satisfaction with home health patient care services. Demonstrates the knowledge and skills necessary to provide care appropriate to patients of all age groups-must demonstrate knowledge of the principles of growth and development through the life span, possess the ability to assess data reflective of the patients status, and interpret the appropriate information needed to identify each patients needs.
Regional Sales Manager - Utah, Colorado, Wyoming & Montana Enpro IncRegional Sales Manager - Utah, Colorado, Wyoming & MontanaBillings, MTPreferred experience: 2+ years of related work experience (B2B and/or Manufacturing Industry experience a plus), including 2+ years of CRM administration Minimum Education: Bachelor's degree in a related field (or equivalent experience) Minimum Experience: 3+ years of related work experience, including 1+ years of general CRM experience Potential travel: Up to 50% Valid driver's license and acceptable driving record for company travel required The candidate must reside within the territory, with a strong preference for the Salt Lake City, UT or Denver, CO metro areas. Strong background and knowledge of the commercial vehicle industry Knowledge of manufacturing processes, requirements and equipment Ability to use and train others in the selling principles of STEMCO products and solutions Ability to help develop collateral material and value proposition information to support STEMCO Excellent communication skills Ability to use CRM and business intelligence tools to help manage and grow the business.
EXPRESS CAR WASH ASSISTANT MANAGER Town Pump IncEXPRESS CAR WASH ASSISTANT MANAGERBillings, MTSUMMARY: This position will assist the Manager in the overall operation of the business, including, but not limited to the following: scheduling, car wash quality, a clean well running operation, incident report processing, assist in regular scheduled and emergency maintenance and repairs, training new team members, sales techniques, equipment resets, and wash limitations, fleet account sales, tracking car wash sales and membership sales. Work with Manager on daily, weekly, and monthly maintenance on car wash, driers, vacuums, water softeners, filters & screens, and other related equipment.
Collision General Manager Caliber Collision CentersCollision General ManagerBillings, MT$90,000–$120,000 / yearCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration.
ED Care Manager Intermountain Health IncED Care ManagerBillings, MT$38.77–$59.82 / hourJob Description: The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
RN/LCSW Care Manager - Float Intermountain Health IncRN/LCSW Care Manager - FloatBillings, MT$38.77–$59.82 / hourJob Description: The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. Skills Clinical Therapy Techniques Care Planning Motivational Interviewing De-escalation & Problem Solving Trauma-Informed Care Critical Thinking Time Management Patient Education Communication Prioritization Minimum Qualifications Master of Social Work (MSW) from an accredited institution (degree verification required).
Social Work Care Manager Intermountain Health IncSocial Work Care ManagerBillings, MT$38.77–$59.82 / hourJob Description: The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Regional Sales Manager - Plumbing Dakota Supply Group, IncRegional Sales Manager - PlumbingBillings, MTThe Regional Sales Manager will be an integral member of the regional leadership team, with a demonstrated ability to coach a high performing, autonomous team to increase market share through customer retention and new customer acquisition. A Typical Day in the Life of a Plumbing Regional Sales Manager: Work with Regional General Manager (RGM) to recruit, retain and develop a top performing team of Outside Sales Account Managers.
Regional Sales Manager - Waterworks Dakota Supply Group, IncRegional Sales Manager - WaterworksBillings, MTp>A Typical Day in the Life of a Waterworks Regional Sales Manager: Work with Regional General Manager (RGM) to recruit, retain and develop a top performing team of Outside Sales Account Managers. We are looking for someone who will be an integral member of the regional leadership team, with a demonstrated ability to coach a high performing, autonomous team to increase market share through customer retention and new customer acquisition.
General Manager Jersey Mike's Franchise Systems IncGeneral ManagerBillings, MT$52,000–$60,000 / yearGeneral Manager in Training: Shiloh Crossing Location at Jersey Mike"s Subs Billings Shiloh | Harri Jobs Employee Records. Besides learning about our business and pleasing people with our great, authentic sub sandwiches, you"ll learn a whole new level of social decorum to take through life.
NewSr Project Manager JobotSr Project ManagerBillings, MT$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Infrastructure Territory Manager - Eastern Washington, Northern Idaho, and Montana Mueller Water Products IncInfrastructure Territory Manager - Eastern Washington, Northern Idaho, and MontanaMTMueller, the nation's leading manufacturer of flow control devices for the water and gas distribution industries, has an immediate opening in our Distribution Sales Channel for an Infrastructure Territory Manager in the Company's Eastern Washington, Northern Idaho, and Montana territory. Working under the direction of an Infrastructure Regional Manager, the Territory Manager is provided the opportunity to learn or expand upon their knowledge of the water distribution industry and sales knowledge/strategies, all while earning a competitive base salary, commissions, and full benefits package!
Sales Manager Camping World Holdings IncSales ManagerBillings, MT$100,000–$160,000 / yearp>The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Camping World is looking for an experienced Sales Manager with the drive to go above and beyond expectations to deliver a high quality, top-notch customer driven experience.
Parts Manager Crash ChampionsParts ManagerBillings, MontanaChampions Do More: As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert.
Assistant Manager - Billings Discount Tire CoAssistant Manager - BillingsBillings, MT$21.50–$22.50 / hourAt a Glance: An Assistant Manager at Discount Tire performs the following duties, including but not limited to: • Installs new tires and wheels • Manages new and existing inventory • Leads a team of 4-5 technicians in a service environment • Performs maintenance on tires, including rotations, balancing, repairs, and cleaning • Provides a world-class customer service experience • Works 35+ hours per week during regular business hours • Participates in hands-on, on-the-job training and development. What Were Looking For: Must have a leadership mindset Must have a valid drivers license Must be able to lift a minimum of 50 lbs Must have a high school diploma or an equivalent certification Must be able to function well in a physically demanding environment.
General Manager II Store 4942 Billings MT Advance Auto Parts IncGeneral Manager II Store 4942 Billings MTBillings, MTWhile performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
District Manager D 4225 Billings MT Advance Auto Parts IncDistrict Manager D 4225 Billings MTBillings, MTEach District Manager must be committed to leading and inspiring our team, helping our DIY and Commercial customers succeed, while growing sales and profitability with integrity. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.
CRP nCino Program Manager Glacier Bancorp IncCRP nCino Program ManagerMT$107,009.76–$160,514.63 / yearp>A minimum of 4 years hands-on experience as a program manager and a project manager/scrum master for large, complex projects within a banking or business environment, with a minimum of 2 years as a program manager. This role ensures strong alignment between program objectives and enterprise strategy by partnering closely with product and business leaders while maintaining transparency around tradeoffs, risks, dependencies, and constraints.
Multi-Unit General Manager Ace HardwareMulti-Unit General ManagerBillings, MTThe General Manager — Director of Store Operations serves as the head of day-to-day operations across all three High Country Ace locations. • Leverage centralized inventory tools to ensure each store maintains appropriate stock levels through effective use of reorder points, suggested orders, an inter-store transfer.
Store Manager Tractor Supply CoStore ManagerBillings, MTWorking Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle * Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
Construction Manager - Civil Tetra Tech IncConstruction Manager - CivilBillings, MT$55–$75 / hourPlease note that Tetra Tech considers various factors in determining pay, including but not limited to: education, relevant and demonstrated work experience in the role, skills, geographic location, qualifications, certifications, and other competencies relevant to the needs of the business. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
RN Ambulatory Care Manager I Intermountain Health IncRN Ambulatory Care Manager IBillings, MT$40.39–$60.96 / hourCollaborating effectively with patients, families/caregivers, healthcare providers, payers, community-based providers, and other involved parties ensures efficient, effective, and patient-centered care management services. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Thrift Store Manager Salvation Army CareersThrift Store ManagerBillings, MontanaPhysicalAbility to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 50 pounds, to access and produce information from the computer, to operate telephone, to understand written information. Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment).
Maintenance Manager Glacier Bancorp IncMaintenance ManagerBillings, MTSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, high precarious position(s), there may be risk of electrical shock, as well as exposure to wet and/or humid conditions, fumes or airborne particles, and outside weather conditions.
BRANCH MANAGER (45811) ARNOLD MACHINERY COMPANYBRANCH MANAGER (45811)Billings, MT2+ years of successful business management experience at a branch or other individual profit center, with profit and loss responsibility. Plan and implement strategies to obtain maximum efficiency of resources and the highest level of profitability.
Thrift Store Manager The Salvation Army USAThrift Store ManagerBillings, MTVacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment). Ability to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 50 pounds, to access and produce information from the computer, to operate telephone, to understand written information.
F&I Manager Camping World Holdings IncF&I ManagerBillings, MT$125,000–$180,000 / yearp>The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Effective oral and written skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
Professional Land Surveyor / Survey Manager SanbellProfessional Land Surveyor / Survey ManagerBillings, MontanaThis role combines technical leadership as Surveyor of Record with direct management of 6+ person field crews, overseeing the planning, coordination, and execution of professional land surveying services. By joining the Sanbell team, you will have the opportunity to work and grow alongside a large network of Cool + Smart + Talented + People (CSTP), with a variety of technical expertise, years of experience, and vast knowledge of the engineering industry.
Regional Sales Manager - nVent CADDY/GARDNER BENDER (Commercial) nVent Electric PlcRegional Sales Manager - nVent CADDY/GARDNER BENDER (Commercial)Billings, MTRemote$101,400–$188,300 / yearThis sales role will provide industry and brand expertise for driving revenue growth, expanding market share, and delivering exceptional customer value across the Pacific Northwest United States for our Commercial Market for the CADDY and GARNDER BENDER brands. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Sales Growth: Achieving sales goals for CADDY and GARNDER BENDER Commercial Electrical business by maintaining existing business and successfully converting new business, primarily through breadth and depth of product offering and as a project solution provider.
Traveling Sales Manager Milan Laser Hair RemovalTraveling Sales ManagerBillings, MTli>Harness Data for Success: Utilize data-driven insights to inform strategic decisions, optimize operations, and drive innovation, ensuring sustainable growth and client satisfaction. You will lead client consultations, drive revenue through personalized treatment plans, and support clinic teams to maintain strong performance and a seamless client experience.
Installation Manager Bath Concepts Independent DealersInstallation ManagerBillings, MontanaBath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who’s ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.
Corporate Project Manager II Glacier Bancorp IncCorporate Project Manager IIBillings, MT$89,059.78–$133,589.68 / yearDemonstrate diplomacy, professionalism, and strong communication, written and inter-personal skills, solid leadership skills and proven ability to lead cross-functional teams to successful outcomes. As part of the Enterprise Project Management Office (EPMO), this position is a strategic partner that collaborates with business owners to deliver value for customers and employees by facilitating consistent delivery of projects.
Store Operations Manager Tractor Supply CoStore Operations ManagerMTLead and execute all operations process and SOPs including but not limited to Stocking, Truck unloading, Store Recovery, Feed Management, merchandise activities, Responsible for managing stores perpetual accuracy, including but not limited to correcting/adjusting inventory discrepancies, oversight of inventory adjustments, and timely processing of POs. This position is required to perform all or a combination of the following duties: Support Store Manager with overall store operations including driving sales and profit, planning, prioritization, and delegating of daily tasks.
Project Manager Loenbro IncProject ManagerBillings, MTLoenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries, and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. This position is responsible for assisting craft supervision to coordinating activities of workers engaged in construction process, utilizing knowledge of equipment, techniques, procedures, and specifications.
Assistant Manager Arby's Restaurant Group IncAssistant ManagerBillings, MTCOMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby's operating restaurants across 344 locations in 20 states. AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
Shift Manager Arby's Restaurant Group IncShift ManagerBillings, MTAs a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby's operating restaurants across 344 locations in 20 states.
Senior Cultural Resources Project Manager 04111 NWRC North Wind GroupSenior Cultural Resources Project Manager 04111 NWRCBILLINGS, MTExperience with artifact identification/classification, in-field documentation, site recording processes, knowledge of land managing agency requirements, and other specialized skills necessary for the successful conduct and completion of a wide array of archaeological projects. The Senior Cultural Resource Project Manager position leads complex cultural resources projects located predominantly within the northern Great Basin, Plateau, and northwestern Great Plains cultural areas.
Assistant Store Manager SmartStop Self StorageAssistant Store ManagerBillings, MT$2,021–$2,023This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023).
Account Manager MDU Sales TDS Telecommunications LLCAccount Manager MDU SalesBillings, MTTDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment.