Assistant Branch Manager Berkshire BankAssistant Branch ManagerAgawam, MA$21.55–$36.63 / hourPurpose/Objective: The Assistant Branch Manager partners with the Branch Manager to drive branch growth by managing customer relationships, directing daily operations, supervising and developing team members, and ensuring exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Senior Account Manager - Industrial Water Treatment Veolia Environnement SASenior Account Manager - Industrial Water TreatmentHartford, CT$115,000–$127,000 / yearYou''ll be more than a sales professional you''ll be a trusted technical advisor, strategic leader, and mentor who develops deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications while guiding junior team members in technical excellence.
Plumbing Department Manager - Residential Call The BeePlumbing Department Manager - ResidentialFarmington, Connecticut$110,000–$130,000 / yearFull timeOverview: Are you ready to lead a skilled team and drive operational and revenue growth at one of Connecticut's most respected home service companies? Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
NewOffice Manager Bloom Partners Talent SolutionsOffice ManagerNorth Haven, CT$80,000–$90,000 / yearWe specialize in recruiting high-caliber leaders in the green industry, partnering with commercial landscape and construction firms that are growing, modernizing, and building future-forward teams. As Office Manager, you will oversee the administrative team, lead accounting operations, support payroll and HR functions, and connect every moving part that keeps a 100+ person, multi-division business running smoothly.
Mechanical Engineering Manager Allegion PlcMechanical Engineering ManagerFarmington, CTRadical End-to-End Accountability: Champion "cradle-to-grave" ownership by leading cross-functional Tiger Teams to rapidly resolve Problem Reports (PRs), field escalations, and complex manufacturing/installation issues (including large-scale Transit projects). What You Need to Succeed: Education & Experience: Bachelor's degree in Mechanical Engineering or a related field (Master's preferred) with 5+ years of engineering experience, including a proven track record in a leadership, talent development, or managerial role.
Program Manager OFS Fitel LLCProgram ManagerAvon, CTOur mission is to provide leading optical innovations and solutions by designing, manufacturing and supplying the best optical fibers, fiber cable and components and devices for our customers, with exceptional service that creates value for our shareholders, customers and employees. This includes following established health and safety policies and procedures, maintaining a clean, organized work area, wearing, and properly storing all personal protective equipment (PPE), and actively engaging as a safety conscious worker with personal safety and wellness as a priority.
Mechanical Engineering Manager AllegionMechanical Engineering ManagerFarmington, ConnecticutRadical End-to-End Accountability: Champion "cradle-to-grave" ownership by leading cross-functional Tiger Teams to rapidly resolve Problem Reports (PRs), field escalations, and complex manufacturing/installation issues (including large-scale Transit projects). Problem Solving & Cross-Functional Leadership: Excellent structured problem-solving skills (5-Why, 8D, Root-Cause Analysis) with the ability to lead cross-functional Tiger Teams and take uncompromising ownership of issue resolution across departmental borders.
(Remote) Senior Manager, Operations Harris Computer Systems(Remote) Senior Manager, OperationsMassachusetts, MARemoteBeyond this technical and architectural scope, the role also carries direct commercial accountability - managing the function's vendor and tooling contracts, partnering with the VP on contract negotiations, and serving as the primary cost authority that Sales relies on to price work accurately. Direct experience modernizing or remediating legacy infrastructure while it remained in live production use, ideally including security/compliance hardening, observability improvements, and automation of previously manual processes.
Mechanical Engineering Manager Allegion Access TechnologiesMechanical Engineering ManagerFarmington, ConnecticutRadical End-to-End Accountability: Champion "cradle-to-grave" ownership by leading cross-functional Tiger Teams to rapidly resolve Problem Reports (PRs), field escalations, and complex manufacturing/installation issues (including large-scale Transit projects). Problem Solving & Cross-Functional Leadership: Excellent structured problem-solving skills (5-Why, 8D, Root-Cause Analysis) with the ability to lead cross-functional Tiger Teams and take uncompromising ownership of issue resolution across departmental borders.
Quality Assurance Manager AbbottQuality Assurance ManagerWestfield, Massachusetts$99,300–$198,700 / yearCognitive Skills: Develops and/or identifies new work processes and the improved utilization of human and material resources within the assigned area or related departments; facilitates others involvement in the continuous improvement program; investigates and solves problems that impact work processes and personnel within the assigned unit. Technical/Business Knowledge (Job Skills): Monitors progress of exempt individuals, teams, supervisors or nonexempt technical individuals toward departmental goals; monitors costs of projects and of human and material resources within a department or unit; monitors external environment in area of technical or professional responsibility.
Sr. Account Manager - Express Scripts - Hybrid CignaSr. Account Manager - Express Scripts - HybridBloomfield, CT$96,800–$161,400 / yearThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Manager - Arbitration Operations MaximusManager - Arbitration OperationsHartford, CTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
Software Engineering Senior Manager - Hybrid CignaSoftware Engineering Senior Manager - HybridBloomfield, CT$138,100–$230,100 / yearThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. As a Software Engineering Senior Manager, you will lead the technology platform that supports critical pharmacy fulfillment operations for Home Delivery, Accredo, and Express Scripts Specialty Distribution Services.
Senior Accounting Manager - Investment Accounting & Transformation - Hybrid CignaSenior Accounting Manager - Investment Accounting & Transformation - HybridBloomfield, CT$121,100–$201,900 / yearThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. This role will partner closely with Investment Front Office, Investment Operations, Technology, and Global Operations teams to enhance processes, implement new technologies, and improve scalability, efficiency, and reporting quality across the organization.
Account Manager - Express Scripts - Hybrid CignaAccount Manager - Express Scripts - HybridBloomfield, CT$75,200–$125,300 / yearThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Manager, Accounting Services SercoManager, Accounting ServicesHartford, CTLead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Agency Information Technology Manager State of ConnecticutAgency Information Technology ManagerHartford, CT$116,650–$159,051 / yearThese services include the following modules: eProcurement, Purchasing, Supplier Contracts, Strategic Sourcing, Inventory, Accounts Payable, Asset Management, Accounts Receivable, eSupplier, Billing, Banking, Project Costing, Customer Contracts, Grants Management, General Ledger, and Commitment Control. The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public.
NewProject Manager / Estimator CRH PlcProject Manager / EstimatorNew Britain, CTBachelor's degree in construction management, civil engineering, or a related field and a minimum of 4 years of experience in construction estimating/construction project management, preferably in civil DOT paving projects OR a minimum of 8+ years of experience in those related fields. As a leading supplier of quality crushed stone, hot mix asphalt, and ready mix concrete, Tilcon Connecticut has supported the construction of superior roads, buildings and bridges.
Program Manager Amcor PlcProgram ManagerCT$112,800–$169,200 / yearThe starting salary for this position is expected to be between $112,800 to $141,000; however, base pay offered may vary within the full salary range $112,800 to $169,200 depending on job-related knowledge, skills, and experience. Upon approval, refine feasibility studies, with input from Regional Directors, Plant Managers and Plant resources, into a mutually acceptable action implementation plan, which meets cost and timing criteria.
NewPatient Experience Manager - Bridgeport, CT Compass Group USA IncPatient Experience Manager - Bridgeport, CTTorrington, CTMonitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.
Accounting Senior Manager - CarePathRx - Hybrid The Cigna GroupAccounting Senior Manager - CarePathRx - HybridBloomfield, CTThe Accounting Lead - CarePath will report to the Head of Accounting of Health Systems Services and have responsibilities supporting business leadership, and cross‑functional teams to support integration, close execution, control environment maturity, and ongoing operational scale. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Data Measurement & Reporting Manager - Evernorth - Remote The Cigna GroupData Measurement & Reporting Manager - Evernorth - RemoteWork at Home, CTRemote$107,900–$179,900 / yearThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
NewBusiness Operations Manager Come work at QUBusiness Operations ManagerHamden, ConnecticutOverview: Quinnipiac University is seeking a highly collaborative and strategic Business Operations Manager to join the Office of Strategic Programs & Initiatives (OSPI), a dynamic and revenue-generating division that develops innovative programs, partnerships, and initiatives that advance the university's mission and expand its impact. Our 22 Division I teams have achieved remarkable success, boasting national and conference titles - including a 2023 NCAA national championship win in men's ice hockey, a trip to the Sweet 16 for our women's basketball team and NCAA Tournament appearances by many of our programs.
Conferences & Events Manager Come work at QUConferences & Events ManagerHamden, ConnecticutOur 22 Division I teams have achieved remarkable success, boasting national and conference titles — including a 2023 NCAA national championship win in men’s ice hockey, a trip to the Sweet 16 for our women's basketball team and NCAA Tournament appearances by many of our programs. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Computing & Engineering, Education, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences.
Client Experience Manager - EviCore - Hybrid The Cigna GroupClient Experience Manager - EviCore - HybridBloomfield, CT$66,100–$110,100 / yearThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Assesses the needs of our health plan partners and helps to define and implement necessary changes to our services/management processes and approaches to most effectively and efficiently meet those needs.
National Account Project Manager Allegion plcNational Account Project Managerhampden, MA$65,000–$75,000 / yearYou will be the day-to-day face of Allegion to assigned customers, responsible for entering and managing orders in D365, coordinating with internal teams (Credit, Contracts, Factory/Release, Billing), tracking and driving shipments and installations, and escalating issues proactively to keep projects on schedule. What You Need to Succeed: 2-3+ years of project management or account management experience in manufacturing, distribution, or construction-related fields; experience with Auto doors/access controls or related products is a strong plus.
Payroll Operations Manager Come work at QUPayroll Operations ManagerHamden, ConnecticutOur 20 Division I teams have achieved remarkable success, boasting national and conference titles — including a 2023 NCAA national championship win in men’s ice hockey, a trip to the Sweet 16 for our women's basketball team and NCAA Tournament appearances by many of our programs. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Computing & Engineering, Education, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences.
Sr Territory Manager - Southeast Region (Remote) Parker Hannifin CorpSr Territory Manager - Southeast Region (Remote)New Britain, CTRemote$106,490–$177,635 / yearParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. IO+ years of progressive experience in sales or divisional operations Multiple sales award winner (Diamond, President, Inner Circle etc.) Ability to communicate effectively, both oral and written.
Senior Project Manager ConsigliSenior Project ManagerHartford, CT$176,000–$197,000 / yearThe Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project stakeholders including Owners, OPM's, developers, architects, engineers and subcontractors. Additional proficiencies shall include cost management software (Timberline, Sage preferred), scheduling software (Primavera P6 preferred) and construction management software (Procore preferred).
STORE MANAGER IN BARKAMSTED, CT Dollar General CorpSTORE MANAGER IN BARKAMSTED, CTbarkhamsted, CTby offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
STORE MANAGER IN WATERBURY, CT Dollar General CorpSTORE MANAGER IN WATERBURY, CTWATERBURY, CTby offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
STORE MANAGER IN PORTLAND, CT Dollar General CorpSTORE MANAGER IN PORTLAND, CTCTby offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Global Product Manager - Wet end Andritz AGGlobal Product Manager - Wet endSpringfield, MAIn this role, you will shape the direction, competitiveness, and profitability of our wet end portfolio by translating market trends, customer needs, and technical insights into focused product strategies and lifecycle value. Working with experts across regions, functions, and product groups, you will help develop solutions that support our customers' success and contribute to the future of paper and board production.
Driver Manager Cowan Systems and Cowan ManagementDriver ManagerEast Hartford, CT$55,000–$60,000 / yearReview revenue per truck per day and perform quarterly fleet performance reviews with Terminal Manager and Operations Manager to identify areas of opportunity and develop improvement plan as needed to address deficiencies. Coach where performance improvement is needed in accordance and notify Terminal Manager or Operations Manager when there is a need for corrective action or formal performance improvement plans to address deficiencies.
Overnight Driver Manager Cowan Systems and Cowan ManagementOvernight Driver ManagerEast Hartford, CT$55,000–$60,000 / yearReview revenue per truck per day and perform quarterly fleet performance reviews with Terminal Manager and Operations Manager to identify areas of opportunity and develop improvement plan as needed to address deficiencies. Coach where performance improvement is needed in accordance and notify Terminal Manager or Operations Manager when there is a need for corrective action or formal performance improvement plans to address deficiencies.
["NPI Program Launch Manager","NPI Program Launch Manager"] Aequor["NPI Program Launch Manager","NPI Program Launch Manager"]TorringtonThis role ensures programs meet customer, quality, cost, and delivery targets by coordinating cross-functional activities, managing internal and external resources, and serving as the central liaison between customers and internal teams. The NPI Program Launch Manager leads customer tooling, manufacturing, and new product introduction (NPI) programs from order receipt or concept through validation and production launch within the medical injection molding division.
Plant Manager Nucor CorporationPlant ManagerWallingford, ConnecticutThe candidate will lead and develop a capable and motivated team that achieves operational excellence necessary to meet the technical and commercial needs of our customers. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability.
NewPatient Care Manager RN UnitedHealth Group IncPatient Care Manager RNWallingford Center, CT$98,648–$147,972 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Coordinates and supervises an interdisciplinary team of staff to assure the continuity of high quality care to home health patients assigned to the team"s area in accordance with physician prescribed plan of care, and all applicable state and federal laws and regulations.
Senior Business Development Manager LoureiroSenior Business Development ManagerPlainville, CTYou will leverage market insights, strengthen executive-level client relationships, and develop innovative strategies to achieve ambitious revenue goals while guiding cross-functional teams in the execution of business development initiatives. Loureiro Engineering Associates, Inc. (Loureiro) is an employee-owned (ESOP), full-service multi-disciplinary consulting firm with operations in Connecticut, Massachusetts, Rhode Island, New Hampshire, North Carolina, and Missouri.
Project Manager Actalent IncProject ManagerPlainville, CT$100,000–$125,000 / yearHealth & Wellness Comprehensive medical insurance Dental insurance Vision insurance (stand‑alone plan and/or included via medical) Prescription drug coverage Short‑ and long‑term disability Accidental Death & Dismemberment (AD&D) Flexible Spending Accounts (FSA) for health & dependent care Health Savings Account (HSA) with employer funding On‑site fitness center (Corporate Office - Plainville, CT) [loureiro.com], [glassdoor.com] Culture & Ownership 100% employee‑owned company - employees are partners, not just workers Ownership culture with ESOP committees and regular communication Long‑term stability (not private‑equity or short‑term‑driven) Strong emphasis on collaboration, accountability, and career longevity.
Project Manager - FastenMaster Steel Partners Holdings LPProject Manager - FastenMasterAgawam, MAThe Project Manager leads NPD&I projects through OMG's Stage-Gate (PDR) process owing scope, timeline, team, budget, and Voice of Customer to deliver products that improve customer productivity and enhance building envelope performance. OMG uses New Product Development & Innovation (NPD&I) teams to develop and introduce products and services that improve customer productivity and enhance building envelope performance.
Project Manager Consigli ConstructionProject ManagerHartford, CT$52,000–$152,000 / yearOverall management of project financials, including cost reporting, monthly requisitions, review and approval of invoices, ensure timely completion, management of the requisition process to maintain cash flow throughout the project and address/communicate issues proactively and promptly. The Project Manager (PM) will serve as a main point of contact and corporate representative for all project stakeholders, including Owners, OPMs, Developers, Architects, Engineers and Subcontractors.
Sr Land Acquisitions Manager LennarSr Land Acquisitions ManagerWaterford, FloridaLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Perform a lead role in land acquisitions negotiations and administer purchase documentation, financial analysis and due diligence processes, title report/insurance matters, and the monitoring of compliance with related pre-closing commitments/agreements.
Workday Certified Financials Manager (FDM/R2R) Accenture PlcWorkday Certified Financials Manager (FDM/R2R)Hartford, CTAs a Workday Financials Manager - FDM/Accounting your primary responsibilities may include: Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation.
Product Development Manager Ahlstrom Holding 3 OyProduct Development ManagerWindsor Locks, CTOur Filtration and Life Sciences, Food and Consumer Packaging, and Protective Materials segments, along with the Performance Materials Cluster, address global trends with safe and sustainable solutions. To support the growth in our transformation, we are now seeking to expand our team with the addition of a Product Development Manager, Medical Films and Nonwovens to join the Medical Business Unit of Ahlstrom.
Assistant Manager - NEW Store - J.Crew Factory J CrewAssistant Manager - NEW Store - J.Crew FactoryCheshire, CT$21.50–$27 / hourSupport the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.
Assistant Manager J Crew Group IncAssistant ManagerLongmeadow, MA$19.50–$24.35 / hourSupport the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.
Account Manager - Industrial Water Treatment Veolia Environnement SAAccount Manager - Industrial Water TreatmentHartford, CT$80,000–$105,000 / yearYou''ll be more than a sales professional - you''ll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. Within this framework, Veolia''s Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.
Assistant Manager - NEW STORE - J.Crew Factory J Crew Group IncAssistant Manager - NEW STORE - J.Crew FactoryCheshire, CT$21.50–$27 / hourSupport the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.
Pathway of Hope Case Manager The Salvation Army USAPathway of Hope Case ManagerNew Britain, CTOversee the Comprehensive Emergency Assistance Program (CEAP) through the following actions: Meet with clients to conduct an initial intake, including a detailed application that outlines their needs. Provide, refer, or arrange for families to receive services and resources identified in their action plan through: verifying unmet needs by obtaining records and contacting vendors.