Albany, New York30+ days ago
p>Rooms Division Manager is responsible for ensuring the operation of Front Office, Housekeeping, Laundry and Van Drivers in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees, .
Respond to all guests requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.