Dispatchers send help to callers as requested. Dispatchers commonly work in the trucking and transportation industry, sending truckers to pick up and deliver materials, or the emergency services field, sending police, fire, and medical personnel to the homes of callers in distress.
On an ordinary day, a dispatcher's duties might include:
• Taking calls from people who need services and dispatching appropriate vehicles
• Tracking and monitoring dispatched vehicles to ensure problems are resolved
• Responding to calls from dispatched vehicles as problems arise.
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