Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. Reviews, daily, weekly, and monthly reports and dashboards to spot trends and support performance improvement; performs monthly analysis to observe trends and measures volume and source of charge and collection activity; recommends and implements measures to improve benchmarks and mitigate negative trends.