Miami Beach, FL30+ days ago
What You'll Do: Oversee daily Revenue Management processes for the hotel such as running & distribution of reports, pricing and inventory management Manage Definite Groups, including: ⢠Complete the Group Forecast ⢠Create Group Plug forecast (based on rooms and meeting space availability) ⢠Review and Update Definite group wash weekly for monthly forecasts ⢠Present Group forecast to DOSM/DORM/DOSE ⢠Evaluate and Approve requests for additional rooms from Sales, Event Managers and Group DSAs ⢠Ensure accuracy of Turnovers / Addendums turned by Group Desk ⢠Conduct Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs ⢠Oversee Group Strategy, including: ⢠Review, analyze and edit MARs, Transient Protected and IDeaS Group Pricing seasons ⢠Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions ⢠Participate and Provide Analytics for Daily Business Review ⢠Run the meeting in the absence of the DORM ⢠Monitor IDeaS G3 to approve recommended rates, length-of-stay patterns, and Demand analysis; review with DORM & DOSM ⢠Incorporate data from TravelClick BI tools into hotel's Revenue Strategies ⢠Analyze Weekly and Monthly STAR Reports and apply lessons learned to future months and years ⢠Implement "13th Month" strategies so that inventory rolling into the 365-day booking window is selling with the correct rates and restrictions ⢠Implement Special Event strategies as necessary ⢠Approve Favor Rate requests ⢠Assist with monthly Forecast and annual Budget ⢠Assist in Management and development of Revenue Analyst ⢠Liaise with the Front Desk on Upsell strategy ⢠Champion Revenue Management thinking and processes across all departments in the hotel ⢠Ad-hoc analysis as necessary ⢠Cover DORM duties in their absence (with support from RDORM and CDORM) ⢠Attend all appropriate hotel meetings and training sessions. Your Experience Includes: Experience: ⢠Previous Hotel Revenue Management experience ⢠A thorough understanding of Hotel Operations, either through education or through prior work experience ⢠Analytical thinker; able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership ⢠Excellent computer skills; advanced experience with Microsoft Office applications, specifically Microsoft Excel ⢠Must have excellent written and oral English communication skills and telephone etiquette skills ⢠Must be able to type 25+ wpm ⢠Must be flexible to work any shift, including weekends and holidays, if required ⢠Previous hotel operations experience ⢠Previous supervisory experience ⢠Proficient with Opera PMS, Delphi.fdc and IDeaS G3 (or equivalent systems).