NewClinical Service Specialist, Full-Time - Beachwood, OH Vivo InfusionClinical Service Specialist, Full-Time - Beachwood, OHBeachwood, OH$20–$25 / hourPrimary duties and responsibilities: Manages and supports all front-end operations of the infusion center, including answering phone calls, greeting patients, maintaining a clean and organized environment, processing payments, accepting deliveries, and overseeing the handling of incoming mail. Demonstrates intermediate typing skills (50+ wpm), computer literacy with MS Office (Excel, Word, PowerPoint), and proficiency in office equipment and information systems, including billing databases.
Child Life Specialist Akron Children's HospitalChild Life SpecialistAkron, OHSummary: The Child Life Specialist are responsible for maximizing the physical and emotional health as well as the social, cognitive, and developmental abilities of children, and minimizing the potential stress and trauma that children and their families may experience. Eligible candidates are required to have completed a 600-hour clinical Child Life internship under the supervision of a Certified Child Life Specialist.
Senior Insurance Authorization Specialist Ensemble Health PartnersSenior Insurance Authorization SpecialistOHRemote$18.65–$23.50 / hourJob Responsibilities: The Senior Insurance Authorization Specialist will support the Insurance Authorization I staff in their responsibility for selecting accurate medical records for patient safety, obtaining and validating demographic and insurance information, working with insurance companies and/or physician offices to complete insurance authorization requirements to secure payment, and ensure active/eligible coverage. They'll support the Department's Supervisor with the daily workflow and distribution of workload, answer questions as the assigned subject matter experts, assist with mentoring and training new members of the team and report any system or process issues identified.
Sr. Virtual Utilization Review Specialist Ensemble Health PartnersSr. Virtual Utilization Review SpecialistOHRemote$39.40–$53 / hourDemonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Ability to assess and identify appropriate resources, internal and community, on assigned caseload, and to work collaboratively with health care team, providers, and payors to achieve the desired patient, quality, and financial outcomes.
Backend Capability Product Specialist CVS Health CorpBackend Capability Product SpecialistOH$106,605–$284,280 / yearCVS Health is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers' lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. The ideal candidate combines deep SaaS platform expertise with a data-driven approach to prioritization - balancing market trends, ROI potential, and customer needs to build a backend that is a competitive differentiator.
Qualifications Order Processing Specialist Medical Service CompanyQualifications Order Processing SpecialistCleveland, OhioThe Qualifications Analyst is responsible for reviewing, validating, and approving medical documentation to determine whether orders meet clinical, regulatory, and payer‑specific requirements. Documentation Review & Qualification Decisioning Review medical documentation (prescriptions, clinical notes, CMNs, testing, and other supporting records) to determine whether orders meet qualification criteria.
TBS Specialist: Residential Bellefaire JCBTBS Specialist: ResidentialShaker HeightsFull timeBellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner. Accept assignment of cases from the supervisor to provide Therapeutic Behavioral Services for clients, their families, and/or significant others as needed, including: community organizations, schools, other health and social service professionals, the justice system, and other agencies involved with the client.
Clinical Department Specialist Catholic Charities, Diocese of ClevelandClinical Department SpecialistParma, OhioThe Clinical Department Specialist will assist in administration and oversight of the services provided by the clinical programs throughout all eight counties of Catholic Charities, Diocese of Cleveland and assist in providing clinical and operational trainings necessary to deliver high-value care that is financially feasible and sustainable. Works with Chief Clinical Officer and Deputy Chief Clinical Officer in carrying out a clinical strategy, participate in the planning efforts of the Behavioral Health Core Team in support of Catholic Charities’ mission, vision, values and strategic priorities.
Financial Clearance Associate Specialist Ensemble Health PartnersFinancial Clearance Associate SpecialistOHRemote$17–$18.65 / hourThe Opportunity: A Financial Clearance Specialist is a vital member of the healthcare team, responsible for providing world-class customer service while helping ensure patients are financially cleared prior to scheduled services. This role verifies insurance coverage and benefits, confirms financial responsibility, and supports timely documentation and communication to help patients understand expected costs and reduce delays in care.
Hybrid Intake Specialist (Berea, OH or Fairlawn, OH) OhioGuidestoneHybrid Intake Specialist (Berea, OH or Fairlawn, OH)Fairlawn, OH1+ years' experience working with children, youth and families in a healthcare setting performing similar responsibilities preferred. Effective interpersonal skills; able to interact professionally and courteously with clients, agency personnel, vendors, authorities and other organizations.
Hybrid Intake Specialist, Berea, OH OhioGuidestoneHybrid Intake Specialist, Berea, OHBerea, OH1+ years' experience working with children, youth and families in a healthcare setting performing similar responsibilities preferred. Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.
Intake Specialist (Hybrid), Berea, OH OhioGuidestoneIntake Specialist (Hybrid), Berea, OHBerea, OH1+ years' experience working with children, youth and families in a healthcare setting performing similar responsibilities preferred. Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.
Call Center, Case Management Specialist Medical Service CompanyCall Center, Case Management SpecialistCleveland, OhioAbility to accurately document patient and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken. General: Responsible for incoming phone inquiries related to Respiratory, Durable Medical Equipment and Re-Supplies, working to ensure excellent customer service.
Patient Admissions Specialist II-Admissions; 80 HRS Biweekly Eve/Nights MetroHealthPatient Admissions Specialist II-Admissions; 80 HRS Biweekly Eve/NightsCleveland, OHThe uninsured and underinsured are represented by patient interviews and collecting personal financial data to assist in determining eligibility for Medicaid, HealthCare Exchange, and any other financial assistance programs for which a patient may qualify, in accordance with department policies, protocols, and procedures. • Possess a current Certified Healthcare Access Association (CHAA) certification through the National Association of Healthcare Access Management (NAHAM) or obtains within 1 year of starting in position.
Risk Management Specialist Akron Children's HospitalRisk Management SpecialistAkron, OHAssist the VP, Senior Associate Counsel and Director, Risk Management with professional and general liability claims by serving as a liaison with insurance carriers and claim managers, coordinating preservation and collection of documentation for active and potential litigation, and maintaining accurate claim files. Summary: The Risk Management Specialist supports the health system's risk management efforts by identifying, investigating, evaluating, and mitigating clinical and operational risks that may impact patients, visitors, staff, and the organization.
Group Specialist Bluestone Child & Adolescent Psychiatric HospitalGroup SpecialistUniversity Heights, OHThe Clinical Services Group Specialist also aids the Bluestone social worker with care coordination to include collaboration with outside mental health and educational providers for the purpose of continuity of care and discharge aftercare planning. ESSENTIAL DUTIES: Provide professional clinical services, including, but not limited to: Development, implementation and management of curriculum; Treatment planning; Care coordination; Case management; Aftercare planning; and.
NewAuthorization & Insurance Specialist CHCAuthorization & Insurance SpecialistAkron, OhioThis position may be based in various CHC office locations and will work closely with internal teams, patients, and external payors to help ensure a smooth and efficient process from intake through service delivery and billing. This position plays an important role in supporting the intake and authorization process, ensuring services are properly authorized and billed, and helping individuals navigate their insurance benefits.
Clinical Research Data Entry Specialist ObjectiveHealth IncClinical Research Data Entry SpecialistAkron, OHReview, investigate, and resolve EDC data queries generated by sponsors, contract research organizations (CROs), or data management teams by comparing source documentation and collaborating with study personnel. This role supports clinical research studies by ensuring data quality, completeness, and compliance with study protocols, Good Clinical Practice (GCP), and applicable regulatory requirements.
Specialist, Appeals & Grievances (Must live in TX and Medicaid experience) Molina Healthcare IncSpecialist, Appeals & Grievances (Must live in TX and Medicaid experience)Cleveland, OHRequests and reviews medical records, notes, and/or detailed bills as appropriate; formulates conclusions per protocol and other business partners to determine response; assures timeliness and appropriateness of responses per state, federal and Molina guidelines. Facilitates comprehensive research and resolution of appeals, disputes, grievances, and/or complaints from Molina members, providers, and related outside agencies to ensure that internal and/or regulatory timelines are met.
Lead Regulatory Affairs Specialist ColteneLead Regulatory Affairs SpecialistCuyahoga Falls, OhioThis includes providing regulatory guidance, registering products, evaluating engineering changes with respect to regulatory compliance, maintaining required regulatory records and reports and interacting with regulatory agencies and notified bodies. Interface with cross-functional teams on large and small projects to ensure products are transferred to production in accordance with cGMPs, QSRs, MDRs and the Quality Management System.
Hybrid Intake Specialist (Summit & Stark County) OhioGuidestoneHybrid Intake Specialist (Summit & Stark County)Akron, OH$16.50–$17 / hour1+ years' experience working with children, youth and families in a healthcare setting performing similar responsibilities preferred. Embracing diversity not only promotes a culture of respect and belonging, but it also enhances creativity, innovation, and problem-solving, ultimately contributing to our collective success.
Clinical Pharmacist Specialist: Med/Surg Akron Children's HospitalClinical Pharmacist Specialist: Med/SurgAkron, OHResponsibilities: Performs complex clinical pharmacy services including drug therapy management, pharmacokinetics, multidisciplinary rounding, therapy protocol development and implementation, assist in operational initiatives and implementation, manages adverse drug reactions and medication errors and evaluates non-formulary requests. Evaluates, processes and monitors physician orders for patient medications and other pharmaceutical supplies, serves as a reliable source of drug information, provides expert consultation to healthcare professionals and ensures proper pharmacotherapeutics for all patients.
Clinical Pharmacist Specialist: PICU Akron Children's HospitalClinical Pharmacist Specialist: PICUAkron, OHResponsibilities: Performs complex clinical pharmacy services including drug therapy management, pharmacokinetics, multidisciplinary rounding, therapy protocol development and implementation, assist in operational initiatives and implementation, manages adverse drug reactions and medication errors and evaluates non-formulary requests. Evaluates, processes and monitors physician orders for patient medications and other pharmaceutical supplies, serves as a reliable source of drug information, provides expert consultation to healthcare professionals and ensures proper pharmacotherapeutics for all patients.
NewPharmacy Prior Authorization Specialist Onco360Pharmacy Prior Authorization SpecialistCleveland, OhioWhat You’ll Do The Pharmacy Prior Authorization Specialist will ensure patients receive the medication that requires pre-authorizations from insurance carriers by receiving prescriptions, addressing and rectifying rejected claims and conducting necessary third party authorization requests. Knowledge of pharmacy terminology, pharmacy insurance claims, Medicare, Medicaid, and commercial insurance, pharmacy test claim and NCPDP claim rejection resolution, coordination of benefits, NDC medication billing, experience with CoverMyMeds.
Claim Specialist-Injury State FarmClaim Specialist-InjuryCleveland, OH$66,071.85–$101,450 / yearWith the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Additional Details: Employees must successfully complete all required training, including applicable proficiency and licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
Associate Chiropractor- Physio specialist HealthSource ChiropracticAssociate Chiropractor- Physio specialistFairlawn, Ohio$65,000–$85,000 / yearKey Responsibilities Plan, prepare, and deliver individualized physical treatment programs to maintain, improve, or restore function, alleviate pain, and prevent dysfunction using clinic modalities (spinal manipulation, soft tissue therapies, dry needling, Class IV laser, spinal decompression, PIR stretching, and active rehabilitation). Our multidisciplinary approach utilizes advanced modalities including spinal manipulative therapy, soft tissue manual therapies, dry needling, Class IV laser therapy, spinal decompression, post-isometric relaxation (PIR) stretching, and active musculoskeletal rehabilitation.
Enterprise Solutions Specialist Macmillan Publishers LimitedEnterprise Solutions SpecialistOH$80,000–$90,000 / yearThe Enterprise Solutions Specialist is responsible for driving takeaway sales of Institutional solutions at two and four year institutions with focus on iClicker, product partnerships, and new expanse products. Proven ability to act as a strategic field partner to product, marketing, and customer success teams, helping refine product-market fit and strengthen regional alignment.
NewServices Specialist Beacon BiosignalsServices SpecialistCleveland, OhioAs such, we're always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and - most of all - a deep empathy towards colleagues, stakeholders, users, and patients. Beacon’s Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies.
NewHOMELESS HOTLINE SPECIALIST Stark County Mental Health & Addiction RecoveryHOMELESS HOTLINE SPECIALISTCanton, OHFull timeRobust Benefit Package:Health Benefits begin 1st of month after start dateOhio Public Employee Retirement System (OPERS)Vacation & Sick Leave Accruals from day 1Prior Gov't service may increase Vacation accruals5 Personal Days & 10 Paid Holidays per year How we work: StarkMHAR collaborates and partners. Some, but not all of the many employee-friendly features of employment at StarkMHAR include: Health benefits; enrollment in the Ohio Public Employee Retirement System (OPERS); vacation and sick leave accrual; several personal and paid holidays observed annually; year-round staff development opportunities; and educational assistance.
Financial Eligibility Specialist Catholic Charities, Diocese of ClevelandFinancial Eligibility SpecialistCleveland, OhioThe Financial Eligibility Specialist is responsible for determining financial eligibility for clients applying for services across assigned programs. Combination of education and experience normally represented by a High School diploma or GED with 1 year of experience.
PAP Troubleshooting Specialist Medical Service CompanyPAP Troubleshooting SpecialistCleveland, OhioThe PAP Troubleshooting Specialist is r esponsible for incoming phone inquiries related to PAP therapy, troubleshooting PAP devices and supplies, scheduling appointments with respiratory therapists, and working to ensure excellent customer service. Responsibilities and Duties: Handles inbound patient calls, utilizing listening skills to ensure patient’s needs and concerns regarding their equipment or services are addressed.
Appeals Specialist Quadax Careers & CultureAppeals SpecialistMiddleburg Heights, OhioOverview: Respond to all assigned levels of denials by submitting appeal letters and required documentation to insurance companies within the appeal filing time limits. Meet appeal filing deadlines by completing assigned worklist tasks in a timely matter and/or reporting to management when assistance is needed to complete the tasks.
NewUltra-Rare Disease Territory Account Specialist - Cleveland Novartis Group CompaniesUltra-Rare Disease Territory Account Specialist - ClevelandCleveland, OHRemote$81,200–$150,800 / yearCOVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. Commercial Excellence, Communication Skills (Inactive), Compliance (Inactive), Conflict Management, Cross-Functional Coordination, Customer Insights, Healthcare Industry, Influencing Skills, Key Account Management, Professional Ethics, Selling Skills (Inactive), Technical Skills (Inactive)
Education Specialist- Remote Community Health Center IncEducation Specialist- RemoteOHRemoteSpecific responsibilities include project management for a variety of educational interventions in various stages of planning and implementation; work with faculty to develop and enhance didactics and other educational materials; engagement with participants involved in the various interventions to build and maintain learning communities; tracking and monitoring of operational data including continuing education, survey administration, data collection; data analysis and reports for continual improvement of education interventions; software use for tracking participation of learners, organizations, faculty, and education materials, such as case presentations, video recordings, and other educational materials; and participation in proposal development, grant writing, poster presentations, and publications. The Weitzman Education Specialist is a key member of various education teams responsible for needs analysis, development, design, implementation and evaluation of educational interventions for health professions' residents and students, primary care providers, care team staff, and clinical, operational, and executive leaders in primary care and other health care organizations.
Industrial Connectivity & Data Platform Specialist (Level 1) Parker Hannifin CorpIndustrial Connectivity & Data Platform Specialist (Level 1)CLEVELAND, OHThe Digital & IT Technical Specialist Level 1 contributes to the implementation and support of industrial connectivity and data platforms used to collect, normalize, contextualize, and deliver manufacturing and asset data for analytics, reporting, and operational applications. You will play a champion role in identifying business requirements, analyzing current state business processes and systems, mapping requirements to future state system capabilities, and configuring, training, implementing, and supporting enterprise solutions.
NewGIS Specialist OHM AdvisorsGIS SpecialistCleveland, OHWith the singular mission of Advancing Communities , our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. . You will work closely with a collaborative GIS team to support field data collection, GIS database development, and mapping efforts that help advance communities and improve infrastructure.
Product Marketing Data Specialist Doherty Staffing SolutionsProduct Marketing Data SpecialistSolon, OHDoherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Enjoy weekly pay , access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable.
Customer Service Specialist WEX IncCustomer Service SpecialistOHYou will be assigned to support one of the following call centers based on business needs: WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. This role is responsible for answering inbound inquiries regarding account maintenance, billing, and technical support through multiple channels, including phone and email.
Housing Compliance Specialist CGI IncHousing Compliance SpecialistCleveland, OHYour future duties and responsibilities: Your future duties and responsibilities: The Compliance Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following: Ensure 100% of onsite reviews are properly scheduled and performed in compliance with contractual and client requirements. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
Public Safety Software Application Specialist (Flex, CommandCentral, PremierOne) Motorola Solutions IncPublic Safety Software Application Specialist (Flex, CommandCentral, PremierOne)OHRemote$75,000–$85,000 / yearStakeholder Communication: Present analysis results and project updates to stakeholders, developing clear and informative presentations that support effective decision-making and facilitate project buy-in from customer leadership. Project Management Support: Partner with Project Managers and Program Directors throughout the project lifecycle, from inception to conclusion, to ensure timely delivery of software solutions while adhering to scope and budget constraints.
92A Automated Logistical Specialist - Supply Chain Army National Guard of the United States92A Automated Logistical Specialist - Supply ChainCleveland, OH$200–$250 / weekMajor duties include: establishing and maintaining records (stock lists, inventory, material control, etc.), maintaining stock locator system and administering document control procedures, processing requests and turn-in documents, performing prescribed load-list and shop-stock list duties in manual and automated supply applications, and operating material-handling equipment. Through your training, you will develop the skills and experience to enjoy a civilian career as a stock control clerk, parts clerk, or storekeeper in civilian factories, repair shops, department stores, or government warehouses and stockrooms.
NewServices Specialist Beacon Biosignals IncServices SpecialistCleveland, OHAs such, we''re always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and - most of all - a deep empathy towards colleagues, stakeholders, users, and patients. Beacon's Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies.
Bedded Insurance Authorization Specialist Ensemble Health PartnersBedded Insurance Authorization SpecialistOH$17–$18.65 / hourDemonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Confirm what benefits of a patient's upcoming visit/stay are covered by the patient's insurance(s) including exact coverage, effective date of the policy, coverage limitations / requirements, and patient liabilities for the type of service(s) provided.
NewFood Service Specialist - Part-time - Short-term Area TempsFood Service Specialist - Part-time - Short-termGrafton, OHPlace pre-packaged meals in oven for cooking as indicated and take temperature of cooked meals to ensure a safe minimum temperature . Assist with receipt of deliveries including verifying quantities, reporting issues, and maintaining an accurate inventory of product .
Personal Care Specialist Part Time Green Thumb Industries IncPersonal Care Specialist Part TimeCleveland, OHComplete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru. Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
Clinical Diversion Specialist - PRN Applewood CentersClinical Diversion Specialist - PRNCleveland, OH$25–$40 / hourFace-to-face or virtual admission with clients and guardian including, but not limited to, completing all required clinical and administrative paperwork, completing and submitting behavioral health reports and safety plans to referring court personnel, and, when applicable, completing Psychiatric Diagnostic Evaluations and Treatment Plans for new admissions to Applewood Centers' programs. The Clinical Diversion Specialist will ensure the appropriate placement of youth throughout our array of referral and treatment services for the Cuyahoga County Juvenile Court EIDC (Early Intervention and Diversion Center) and CALM (Coordinated Approach to Low level Misdemeanor) Program.
Youth Treatment Specialist Applewood CentersYouth Treatment SpecialistCleveland, OH$18–$21 / hourWorking alongside our licensed clinical staff implementing behavioral interventions, teaching anger management skills, social skills, life skills. Recent college graduates and graduate students pursuing a career in Psychology, Social Work, Criminal Justice, Sociology, Clinical Mental Health Counseling or a related field are encouraged to apply.
Safety Specialist 2 Kokosing IndustrialSafety Specialist 2Cleveland, OhioIndependently initiate, perform and document safety and health audits, evaluations, inspections and/or behavioral observations throughout the Company’s operations and communicate and facilitate the implementation of corrective and preventative actions. Assist in developing and implementing strategies for reducing and eliminating injuries, illness and other incidents in a manner that effectively ensures the attainment of business unit targets and objectives.
Sr EP Mapping Specialist - Cleveland, OH Medtronic PlcSr EP Mapping Specialist - Cleveland, OHCleveland, OHRemoteIf you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
Medicaid Eligibility Specialist Cuyahoga County Board of Developmental DisabilitiesMedicaid Eligibility SpecialistHighland Hills, Ohio$56,385–$63,000 / yearThe nature of work will include but is not limited to the following: Maintain daily communication and consultation with the Specialized Medicaid Benefits Center (SMBC) staff, Community Medicaid Caseworkers, and Support Administrators regarding scheduled appointments, required verifications to complete eligibility, and results of initial and renewals interviews for waiver applicants/enrollees. On behalf of services include: receiving and processing JFS and ODM notices, gathering additional required verifications to complete initial and renewal packets, maintaining a log to track case specific communication, scanning submitted verifications to SMBC into OnBase, and attending interviews and Medicaid hearings.