134 Results for

Director Of Customer Service Jobs in East Providence, RI

Jobs

New!

Norwood, MA4 days ago

$140,000–$165,000 Per Year

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New!

Norwood, MA5 days ago

$180,000–$250,000 Per Year

The successful candidate will be responsible for process improvement, developing and implementing pricing strategies, change management, account management, vendor relations, contract negotiation, direct sales, customer success, and parts management. This role is a unique opportunity to lead and manage a multi-franchise operation, overseeing sales, warehouse operations, dispatch/logistics, accounting, and overnight shipping/receiving, ensuring all departments operate cohesively.

Canton, MA17 days ago

$180,000–$230,000 Per Year

This leadership role is ideal for a strategic, client-focused accounting professional who thrives in a fast-paced advisory environment and enjoys building high-performing teams, strengthening client relationships, and driving operational excellence. A fast-growing, independent public accounting and advisory firm in the Greater Boston area is seeking a Director of Accounting & Advisory Services to lead and grow its outsourced accounting practice.

Attleboro, MA30+ days ago

Full-time

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers.

Providence, RI30+ days ago

$163,900–$235,550 Per Year

Extensive experience building and operationalizing DevOps and Quality Engineering platforms at enterprise scale, including cloud-native infrastructure (AWS, Azure, or GCP), modern CI/CD architecture, and enterprise test automation frameworks. You will define and execute a platform-as-a-product strategy that embeds quality, automation, governance, and developer productivity into every phase of the software lifecycle, from design and development through testing and enterprise release.

Open to MA, TX or TN, MA9 days ago

Remote

Full-time

Create and guide technical content that translates product features into clear business value, application benefits, system outcomes, decision-making confidence, and competitive advantages, including short-form videos, webinars, technical explainers, design guidance, FAQs, demo scripts, launch support content, and technical playbooks . Partner with sales leadership to support strategic opportunities, top accounts, rep firms, consultants, and key channel partners through system design guidance, product application support, competitive positioning, demonstrations, proof-of-concept activity, and technical validation .

Hopkinton, MA30+ days ago

Full-time

The Director of Digital Sales and Channel Growth will lead an inside sales and digital engagement function focused on accelerating revenue, improving partner experience, and scaling demand generation across the Americas. Build and lead a quota-bearing digital sales team responsible for pipeline creation, lead follow-up, transaction conversion, post-launch adoption, repeat business, and long-tail account coverage across the Americas   .

Fall River, MA23 days ago

$110,000–$130,000 Per Year

This position combines strategic leadership with hands-on oversight of IT systems, infrastructure, and support services, ensuring high performance and reliability across all technology platforms while driving innovation, digital transformation, and long-term technology planning. We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes: **For employees working in benefit eligible positions only**.

Providence, Rhode Island18 days ago

$134,787–$151,290

PPSD employs more than 3,200 professionals who work in and provide support to our schools, which include 21 elementary schools, 7 middle schools, 9 high schools and 2 public district charter schools. In PPSD, the teachers and leaders set high expectations for academic achievement, provide equal access to differentiated instruction, and endeavor to close the achievement and opportunity gap among historically marginalized subgroups within the schools.

Braintree, Massachusetts23 days ago

As we design and redesign the minute details, we’re also conscious of the bigger things, like water conservation, and energy reduction, and global impact. Our success is driven by our commitment to our core values: being customer-focused, embracing a can-do attitude, demonstrating resilience, and always striving to win as a team.

Cranston, RI7 days ago

$100,000–$150,000 Per Year

This role is responsible for building and leading a high-performing sales team, developing sales strategies, driving revenue growth, improving customer experience, and ensuring achievement of company goals. The Director of Sales will lead the development, implementation, and oversight of comprehensive sales & marketing programs across the MEP Division (Mechanical Electrical Plumbing) and its locations.

Attleboro, Massachusetts9 days ago

You’ll be supported by a dedicated clinical team that provides ongoing training, proven protocols, and hands-on guidance — ensuring therapy is delivered effectively for patients and in full compliance to support our partners. • Must possess a current and active license in one of the following disciplines, if serving as a therapist: Physical Therapist, Physical Therapist Assistant, Occupational Therapist, Occupational Therapy Assistant, or Speech-Language Pathologist.

Stoughton, Massachusetts17 days ago

PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. About PAM Health: PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states.

Stoughton, Massachusetts20 days ago

Stoughton, Massachusetts30+ days ago

PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Help facility to identify, evaluate and address/resolve medical and clinical concerns and issues that affect patient care, medical care or quality of life or are related to the provision of services by physicians and other licensed health care practitioners.

South Attleboro, Massachusetts30+ days ago

Remote

$135,000–$150,000 Per Year

Operating at the intersection of business rigor and social good, BreakingBounds® delivers strategic planning, leadership development, and executive coaching through its core consulting services — and equips leaders with the business acumen to scale impact through its signature Accelerator Program. Direct experience as a nonprofit operator at a senior level (VP, CEO, Executive Director, or equivalent), combined with deep familiarity with business models, financial structures, and the operational realities of mission-driven organizations — and the ability to distinguish strong financial management from surface-level familiarity.

Norwood, MA30+ days ago

Responsibilities include assisting the Sales and Marketing team in managing the community’s sales and marketing database (CRM), maintaining appropriate sales collateral, supporting the scheduling and execution of on-site sales and marketing events, coordinating resident move in administrative to in-person activities. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Assist the Sales and Marketing team in maintaining a thorough working proficiency in the customer relationship management (CRM) lead tracking system.

MA30+ days ago

Remote

Full-time

The Director of Outside Sales is responsible for planning, organizing, directing and coordinating the activities of the sales function to effectively execute strategies that will maximize sales volume, drive targeted profitable growth, and professionally develop members of the Outside Sales team. Among the many things we do, we assist with the selection and procurement of proven brand-name equipment, install high-purity stainless steel piping and CIP systems, & restore and recondition used equipment to pristine working condition.

Town of Northborough, Massachusetts30+ days ago

Saint Vincent Medical Group, within Saint Vincent Physician Services, strives to provide patient-centered healthcare and invite our patients and their families to be a part of the care team as shared members in the decision-making and treatment process. The Manager will manage and direct the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, meaningful use attestations, business information systems, practice profile analysis and compliance with regulatory bodies.

Canton, MA7 days ago

$180,000–$220,000 Per Year

As of the date of this posting, a good faith estimate of the current pay range for this position is $180K to $220K per year Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. APTIM seeks a highly motivated Practice Director to lead strategy development for the growth of our new facility permitting and regulatory approvals business serving data centers, power generation, and battery storage.

Brockton, MA17 days ago

Crown Linen Service, a well-established, fourth-generation family-owned multi-entity organization in the commercial laundry and linen industry serving a high-volume customer base, is seeking a progressive, hands-on Director of Finance and Accounting to lead accounting operations, payroll, financial strategy, and business planning across the organization. The Director of Finance and Accounting will oversee financial reporting, payroll, AR performance, cash flow visibility, audit coordination, and internal controls while serving as a strategic financial partner to executive leadership.

Mansfield, MA30+ days ago

Full-time

This position is accountable for developing, implementing, and leading human capital programs including, but not limited to, the following: organizational alignment and change management initiatives; employee relations; employee communications; talent acquisition and onboarding; performance management; learning and development; compensation and benefits selection and administration; and, compliance and reporting. As Director of Human Resources, you will be a direct report to the CEO, a key member of the Senior Leadership Team, and provide overall strategic direction to and leadership of our most important asset: our employees.

New!

Newport, RI4 days ago

Additionally, the Senior Director, in tandem with the Executive Director of IT, serves as a thought leader and strong communicator across University business units and senior administration, actively building, sustaining, and advancing a cohesive software technology ecosystem aligned with institutional priorities. The Senior Director of Enterprise Applications leads a dynamic team responsible for supporting and advancing our campus Enterprise Resources Planning (ERP) system as well as the maintenance, management, and implementation of related core administrative and operational systems across the University.

Providence, RI30+ days ago

We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. Work closely with marketing team to provide support of partner-driven events with support from field marketing resource and present these presentations to prospective and in program channel partners.

Braintree, MA30+ days ago

Remote

Full-time

The Director of Membership & Partnerships is a key leadership role responsible for expanding CIYJ’s reach and impact through strategic membership growth and partnership development. This position drives revenue through fee-for-service memberships while building collaborative relationships with agencies, jurisdictions, and organizations committed to youth justice reform.

Providence, RI30+ days ago

This includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to progress partner‑delivered engagements, and optimizing sales motions to maximize revenue across defined customer segments and Ideal Customer Profiles (ICPs). Close collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and close Services opportunities.

Providence, RI30+ days ago

$163,900–$235,550 Per Year

This role partners closely with the CFO office, Finance Operations, and IT leadership to drive multi-year digital transformation initiatives, ensure regulatory compliance (SOX, ASC 606, ASC 842), and enable scalable, audit-ready financial systems. The role is accountable for global delivery, people leadership, vendor governance, and technology strategy across ERP and revenue platforms, with a strong focus on automation, data integrity, and operational efficiency.

Canton, MA10 days ago

$200,000–$250,000 Per Year

This role is ideal for a senior accounting leader currently overseeing CAS/CAAS engagements, outsourced accounting teams, and middle-market client relationships within a CPA or advisory firm environment. A growing New England-based CPA and advisory firm is seeking a CPA with extensive public accounting and outsourced accounting experience to lead its Client Accounting & Advisory Services (CAAS) practice.

Warwick, RI27 days ago

As a Hotel Director of Sales, you will lead and manage all day-to-day activities with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus.

Weymouth, Massachusetts17 days ago

Keywords: rehabilitation, social counselor, social worker, provider, support staff, social services provider, counselor, mental health, psychiatric, social services, mentor, counseling, social work, group home, DSP, Direct Care, psychology, mental illness, mental health, psychiatric, outreach worker, outreach services, community based, human services, nonprofit, crisis, trauma, advocacy, recovery. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut.

New!

Attleboro, RI5 days ago

Houghton Physical Therapy is expanding our Prosperity Lab, a premium recovery and wellness space designed to help active adults move beyond rehab into long-term performance and longevity. You’ll lead day-to-day operations while guiding patients through recovery, performance, and next-level care.

Smithfield, RI30+ days ago

Full-time

Basic Qualifications & Requirements: Basic Education Requirement- Bachelor's Degree or equivalent experience Basic Management Experience- 5 years Basic Functional Experience- 5 years Director of Facilities in a University or Campus Setting for 5 full years managing all skilled mechanical trades, grounds and environmental and custodial services in a union campus environment. Key Responsibilities: Combine your proven leadership and Facilities Management technical expertise to enhance existing and new client programs including short- and long-range planning, construction and renovation projects, preventative and corrective maintenance, energy management, grounds, and landscaping, and janitorial.

Stoughton, Massachusetts30+ days ago

We are an independent service contractor and mobile service provider, offering complete mechanical solutions that range from engineering, design, and installation to maintenance, renovations, and retrofits. Cross-functional experience including payroll, accounts payable, billing, accounts receivable, job cost accounting (percent of completion) and financial reporting is required.

Providence, RI30+ days ago

$200,300–$293,810 Per Year

The Director owns global Professional Services enablement for the Collaboration Security platform — ensuring consultants worldwide are prepared to deploy evolving product capabilities, integrations, and advanced configurations, and collaborating closely with Customer Success, TAM, and Managed Services leaders responsible for adoption and operational success. Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

Franklin, MA19 days ago

We believe our commitment to compassionate care, innovative solutions, patient focused programs and a reward-for-results culture will enrich the lives of patients and employees alike. By delivering individualized care and services that are developed to meet your unique needs, we ensure comfort and ease on your journey to wellness.

Providence, RI24 days ago

This role owns the Services Customer Experience (CX) strategy and execution, while also leading Practice Excellence for the Global Innovation Center (GIC), managing strategic collaboration with Services Partners, and serving as the operational liaison to the majority-owned consulting firm Andrew Reise. Reporting to the VP of Professional Services, this leader ensures that service delivery frameworks, methodologies, and customer experience programs are aligned, scalable, and result in measurable value and satisfaction across all customer engagements.

Milford, Massachusetts30+ days ago

We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Serving as a development engine for external and internal talent, the group attracts diverse, high-potential talent who build their skills and network prior to transitioning into leadership roles in the business or other functions.

Norwood, MA30+ days ago

Cramer Health is a specialty division focused on healthcare clients, building and nurturing patient communities, driving patient adherence, and enhancing the patient and provider experience through innovative content marketing and optimal-channel engagement. A champion of the client-agency relationship, the Client Services Director delivers on the client’s business objectives through thoughtful assessment of needs, development of effective strategies, and flawless execution of related initiatives.

New!

Hanover, MA4 days ago

$70,000–$75,000 Per Year

Participates in daily Stand-Up Meetings, weekly Department Head Meeting, Resident at Risk meetings, Resident Move In, Resident Tracking Meeting and Associate RYG meetings as scheduled with the Executive Director and community team . The Traditional Care Director is responsible for hiring, supervising, educating, developing, supporting, and coaching all Resident Care Associates; customer and family relations; quality assurance; regulatory compliance and financial management.

Providence, RI23 days ago

Director will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the company’s strategic and financial objectives. This role owns the enterprise‑wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verint’s position across AMER, EMEA, and APAC.

Providence, RI7 days ago

$71,136–$117,353.60 Per Year

Working in close partnership with and reporting directly to the Clinical Site Director, this role comanages CAFOS, supporting the delivery of highquality, accessible, and compliant outpatient behavioral health services for children, adolescents, and their families. Provide clinical supervision addressing clinical assessment, treatment planning, evidencebased interventions, risk assessment and safety planning, ethical practice, and professional development to licensed and unlicensed outpatient clinicians, including therapists, schoolbased clinicians, and case worker/managers, as assigned.

Providence, RI30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

New!

Johnston, RI4 days ago

$71,136–$117,353.60 Per Year

Provide clinical supervision addressing clinical assessment, treatment planning, evidence-based interventions, risk assessment and safety planning, ethical practice, and professional development to licensed and unlicensed outpatient clinicians, including therapists, school-based clinicians, and case worker/managers, as assigned. Working in close partnership with and reporting directly to the Clinical Site Director, this role co-manages CAFOS, supporting the delivery of high-quality, accessible, and compliant outpatient behavioral health services for children, adolescents, and their families.

Norwood, MA30+ days ago

$150,000–$225,000

You're a strong presenter who can sell ideas to senior clients with confidence and warmth — and who knows how to bring clients into the creative process rather than just presenting to them. You'll work closely with our creative, strategy, account, production, and technology teams to push ideas from concept through execution — across experiential, live events, and integrated marketing campaigns.

New!

Norwood, MA5 days ago

$150,000–$225,000 Per Year

New!

Taunton, MA4 days ago

This role is responsible for the overall leadership, strategicdirection, and day-to-day operations of the branch, including fiscal management, program development, staff leadership, facility operations, and community engagement. -Ensure high-quality membership and program offerings, new and ongoing, by monitoring curriculums, developing leadership and assessing needs of the community/membership through ongoing survey/evaluation.

Providence, RI30+ days ago

$100,000–$150,000 Per Year

JOB RESPONSIBILITIES Lead Generation + Holds self-accountable for prospecting a minimum of 1-2 hours each day + Obtains referrals from families served by the location + Networks and builds community and civic relationships + Explains and presents presentations to families served and referred families + Maintains and tracks activity levels to ensure productivity Build Relationships with Families + Responds to client inquiries in a timely, respectful, sensitive and professional manner + Connects with families through listening, honest communication and genuine concern + Develops an understanding of each family’s unique needs and offers solutions that provide value to them + Stays in touch with families to ensure satisfaction + Prepares for all appointments and performs all procedures with professionalism and attention to detail + Follows through on all customer problems and requests + Builds trust-based relationships to earn the right to ask for referrals + Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork + Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future + Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service + Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales + Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education + High school diploma or equivalent + 1-2 years of college or an equivalent of education and experience Experience + High school equivalency and 1-2 years of college or an equivalent of education and experience + 1-2 years of customer service or sales industry experience preferred Licenses + Current state/province issued driver’s license with an acceptable driving record + Insurance license if required by state/province law and as prescribed by each state board + State Funeral Directors License + Funeral Directors License Knowledge, Skills and Abilities + Must be able to pass the Company’s internal presentation certification within thirty days of hire + Ability to work a number of evenings and or weekends every month + Ability to drive frequently The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually, consisting of a strong commission-based incentive structure and base pay. Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property.

Foxboro, MA30+ days ago

Full-time

Establish metrics and dashboards, tracking progress to ensure teams are delivering high quality SW and FW.Work with SW and Systems Architects to ensure testing, logging, and debugging methods are included in SW/Systems Architecture. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Town of Framingham, Massachusetts13 days ago

$81,952–$122,907 Per Year

Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare.

Providence, RI24 days ago

Successfully develop, nurture and manage client relationships by consistently providing clients timely and appropriate communication and services in relation to their needs. Participate and actively contribute to new business development activities, including prospecting, networking and representing CBIZ at industry and related events.

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Director Of Customer Service Jobs in East Providence, RI

Director of Shared Services Jobot

Automotive Wholesale Parts Director Jobot

Director of Accounting and Advisory Services Daley and Associates

Director of Dining Services Brookdale Senior Living

Director of Shared Services Engineering UKG

Director of Technical Solutions, Americas Bose Professional

Director of Digital Sales & Partner Growth Bose Professional

Director of Information Technology People Incorporated

Executive Director, Labor Relations & Employee Services Providence Public Schools

Director of Quality Symmons Industries

Director of Sales Thielsch Engineering

Director of Rehabilitation Reliant Rehabilitation

Director of Quality Management (RN) ***Relocation Assistance*** | Stoughton Specialty PAM Health Specialty Hospital of Stoughton

Director of Case Management ***Relocation Assistance*** | Stoughton Specialty PAM Health Specialty Hospital of Stoughton

Internal Medicine- Medical Director | Specialty Hospital of Stoughton PAM Health Specialty Hospital of Stoughton

BreakingBounds® Senior Director of Strategy & Delivery Positively Partners

Associate Director of Sales Sunrise Senior Living

Director of Outside Sales W.A Tompkins Co. Inc

Associate Director of Operations Saint Vincent Physician Services, Inc

Facility Permitting & Regulatory Services Practice Director APTIM

Director of Finance and Accounting Crown Linen Service Inc

Director of Human Resources Milton's Distributing

Senior Director of Enterprise Applications Salve Regina University

Regional Director of Agent Channel - New England MetTel

Director of Membership & Partnerships Center For Improving Youth Justice

Services Sales Sr. Director Verint Systems, Inc.

Director of Finance Software Engineering UKG

Managing Director - Outsourced Accounting Services (CAAS) Daley and Associates

Director of Sales Waterford Hotel Group

Program Director II (Developmental Services) Vinfen

Regenerative Services Director Houghton Physical Therapy and Sports Conditioning LLC

Director of Facilities (CFM Certified) Macpower Digital Assets Edge LLC

Director of Finance EMCOR Services Northeast, Inc.

Director, Professional Services Proofpoint

Director of Rehab QRM Health

Director, Services Practice Excellence Verint Systems, Inc.

Director of Global Strategy Waters Corporation

Client Services Director, Cramer Health Cramer Production Company, Inc.

Resident Services Director (Senior Living Community) Benchmark Senior Living Nashua Crossings

Sr. Director, Global Services Sales Verint Systems, Inc.

Manager of CAFOS (Child and Family OP Services Lifespan

Senior Manager of Proposal Writing (US State & Local Health and Human Services) Maximus

Manager of CAFOS (Child and Family OP Services Brown University Health

VP, Creative Director Cramer Production Company, Inc.

VP, Creative Director Cramer

Executive Director YMCA

Funeral Director - Advance Planning SCI Shared Resources, LLC

Process Automation - Director Software Quality and Test Schneider Electric USA, Inc

Patient Access Director I Conifer Health Solutions

Tax Manager Director - PCS Marcum Search

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