Director Of Customer Service Jobs in Columbus, OH
Taylor Springs Health Campus
Gahanna, OH
GET IN TOUCH: Misty (614) 992-7835 APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work.
New River Electrical Corporation
Granville, OH
With full P&L responsibility for external services, the Director will build a multi-disciplinary team that supports multiple crafts and provides technical oversight for in-house and subcontracted work on key projects. The Director of Technical Services will lead a newly established organization, responsible for driving excellence in Quality Control, Quality Assurance, Engineering, and Design.
The Laurels of Gahanna
Columbus, OH
See Ciena Healthcare Management Privacy Policy at https://apploi.com/privacy_policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Develop a routine cleaning schedules for guest rooms and common areas of the facility as well as special projects and large jobs such as walls, windows, etc.
OhioHealth
Columbus, OH
This includes: direct responsibility for Laboratory operations and ownership/coordination of cross-functional, laboratory-related processes through leadership with Nursing, other departments, the medical staff, and administration. The position is responsible for the overall coordination of testing processes within the campus and in conjunction with other OhioHealth hospitals and OhioHealth Laboratory Services.
Wallick Communities
Columbus, OH
A Career with Wallick Senior Living Means… A Unique Approach to Senior Living : Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. What We’re Looking For Must be a Licensed Nursing Home Administrator OR at least one of the following: 3,000 hours of direct operational responsibility for a senior housing facility, health care facility, residential care facility, adult care facility or group home licensed by the state .
Vituity
Marysville, OH
Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred. Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.
Golden Reserve LLC
$200000 - $225000
Columbus, OH
Some of the driving reasons advisors choose Golden Reserve: (1) world-class media-driven marketing allowing us to provide you with pre-qualified leads, (2) flat-fee client pricing and (3) partnerships with estate planning law firms and CPA firms to allow each plan to include legal and tax services for our clients, at no additional cost. Golden Reserve lead generation is driven by its nation-wide radio and television show (https://www.youtube.com/@fireyourfinancialadvisor), seminar workshops, digital and world-class client services.
Medline Industries - Transportation & Operations
West Jefferson, OH
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Join Medline as a Senior Director of Operations in West Jefferson, Ohio, where you will lead a high-volume distribution operation and play a key role in driving performance across multiple locations.
Sunbelt Rentals
$65000 - $102438.6
Columbus, OH
Related experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.
Sunbelt Rentals
$65000 - $102438.6
Heath, OH
Related experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.
JPMorgan Chase
Columbus, OH
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As a Director of Software Engineering at JPMorgan Chase within the Global Customer Platform Technology team, you will lead a technical area and influence teams, technologies, and projects across various departments.
Arizona College of Nursing
Columbus, Ohio
In facilities without divested admission and student areas, collaborates with the Executive Director of Academic Operations on the staffing plan and schedule, utilizing the Admission Coordinator, Campus Coordinator, and student workers to ensure coverage and routing of new and active students. What You'll Do: The Executive Director of Enrollment Services (EDES) serves as a leader to their campus and works closely with the Executive Director of Academic Operations (EDAO) to fulfill the College’s mission, “to be the most student-centric college in the world” and its purpose, “to provide people the opportunity to enhance their lives through education.” .
UKG
$163900 - $235550
Columbus, OH
Extensive experience building and operationalizing DevOps and Quality Engineering platforms at enterprise scale, including cloud-native infrastructure (AWS, Azure, or GCP), modern CI/CD architecture, and enterprise test automation frameworks. You will define and execute a platform-as-a-product strategy that embeds quality, automation, governance, and developer productivity into every phase of the software lifecycle, from design and development through testing and enterprise release.
Ohio Living Westminster-Thurber
Columbus, OH
Serves on various committees (including the life plan community’s Safety Committee) and attends meetings of the life plan community providing written and/or oral reports of services and activities regarding the department. The Director of Environmental Services plans, organizes, develops, and directs the overall operation of the Environmental Services Department including the maintenance, housekeeping, laundry, and security functions, if applicable.
Fooda
Columbus, OH
Powered by proprietary technology and a network of 2,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. The ideal candidate is a results-oriented, performance-driven “hunter” with a proven ability to generate net-new business, who can set and manage expectations internally and externally and has an extensive track record of success in a similar enterprise sales role.
Oracle
$155600 - $338500
Columbus, OH
The Oracle Health Data Intelligence product team is seeking experienced product leaders who possess expertise in hyper-scale cloud data platforms and healthcare cloud solutions to help us bring this vision to reality. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Mid-Ohio Food Collective
Grove City, OH
The Director of Communications oversees MOFC's communications function, including team leadership, strategic planning, campaign management, and execution across owned media, written content, earned media, internal communications, and special‑purpose campaigns. Reporting to the Senior VP of Communications and Public Affairs and supervising the Communications Coordinator, this leader will drive high‑quality, mission‑aligned communications that uplift MOFC's brand, impact, and customer-centric storytelling approach.
Matic
$125000 - $150000
Columbus, OH
AI & Technology Integration: Research, pilot, and implement emerging AI tools and L&D platforms (such as AI-driven video generation, automated role-play simulations, and LLMs for content drafting) to accelerate the production of training materials and create personalized, scalable learning paths for agents. A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
UKG
$163900 - $235550
Columbus, OH
This role partners closely with the CFO office, Finance Operations, and IT leadership to drive multi-year digital transformation initiatives, ensure regulatory compliance (SOX, ASC 606, ASC 842), and enable scalable, audit-ready financial systems. The role is accountable for global delivery, people leadership, vendor governance, and technology strategy across ERP and revenue platforms, with a strong focus on automation, data integrity, and operational efficiency.
Cardinal Health
$137300 - $211200
Columbus, OH
Through our industry-leading telesales platform and national accounts team, the business consistently services over 10,000 customers in retail, chain, long-term care and government classes of trade. The Director of Sales, ParMed, is responsible for leading a sales force of ~100 members, who are responsible for individual account management, relationship development, business connectivity, and sales transactions of the customers in their portfolio.
Blue Star Partners LLC
Columbus, OH
The Director of Large Program Execution functions as the top-level orchestrator of complex, multi-region customer programs — ensuring all Business Units (Power, IS, Thermal, etc.), engineering, material and capacity planning, procurement, manufacturing, and field execution operate in sync to deliver quality products and services on time, at committed quantities, and within scope. This dynamic and customer-facing position demands exceptional leadership, communication, team building, organizational and presentation skills, as well as a deep understanding of Vertiv products, services, end-to-end order-to-fulfillment processes and field project execution.
Wendys
Martin's Ferry, OH
Develop and Train Subordinates to understand the overall business and how to identify and correct areas of opportunity as it relates to overall business operations; Teaches Subordinates how to maximize on strengths to achieve success. Oversees the management of daily operations of a District of 6 restaurants and in addition, manages a District Manager who will directly oversee 6-7 restaurants; between these 2 functions, you will be responsible for the performance of 12-13 restaurants.
Huntington
$125000 - $255000
Columbus, OH
This role is pivotal in shaping and executing enterprise-wide strategies that deepen customer relationships, drive product adoption, and deliver meaningful, compliant communications across all channels. The ideal candidate is a data-driven, customer-obsessed strategist with a proven ability to lead cross-functional initiatives in a complex, regulated environment.
Tennant Solutions
Cincinnati Metropolitan Area, OH
In this role, you will coordinate the development of annual sales strategies and strategic account plans to penetrate new and existing clients, while placing a premium on professional development for the sales team through training, coaching, and mentoring. While this role begins as a player-coach position, it is intentionally designed to evolve into a more traditional sales leadership role as the team and business grow, focusing less on individual selling and more on leading strategy, people, and performance.
Acadia Healthcare
$52000 - $67000
Columbus, Ohio
ARCO a Family of Construction Companies
Columbus, Ohio
Attend trade shows and other associations’ meetings to stay abreast of market conditions, competition, and establish relationships with existing clients and prospects. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.
Columbus Oncology & Hematology
Dublin, OH
Further, this position will serve on the administrative and clinical leadership committee to work cross-functionally across the different teams to help Identify and evaluate opportunities that drive impact for COA’s patients and shareholders — including strategic partnerships and new service lines – to assess these opportunities and recommend the most viable options. Manage staff performance and operations by assigning workloads, setting priorities, conducting evaluations, providing coaching and orientation, supporting morale, and ensuring adequate coverage during absences or high patient volume.
JPMorgan Chase
Columbus, OH
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As the Senior Director of Software Engineering at JPMorgan Chase within the Consumer & Community Bank Deposits Technology team, you will lead multiple technical areas and oversee the activities of several departments.
Huntington National Bank
$125000 - $255000
Columbus, OH
This role is pivotal in shaping and executing enterprise-wide strategies that deepen customer relationships, drive product adoption, and deliver meaningful, compliant communications across all channels. The ideal candidate is a data-driven, customer-obsessed strategist with a proven ability to lead cross-functional initiatives in a complex, regulated environment.
JCCs of North America
Columbus, OH
Position Summary: The Member Services Assistant Director assists guests, as well as new and existing members with equal priority, and ensures that recruitment, retention, customer service and customer satisfaction are of the highest quality. 3. Special Skills: Strategic thinker, recruitment and retention strategies, collaborative, computer and internet proficient, experience with not-for-profit organizations, and motivational with ability to influence others.
Abacus Service Corporation
Columbus, OH
Ability to deal with problems involving few variables in familiar context; apply principles to solve practical, everyday problems; calculate fractions, decimals and percentages; read short sentences with basic, concrete vocabulary; maintain accurate records; prepare meaningful, concise and accurate reports; arrange items in numerical or alphabetical order; answer routine telephone inquiries from public. Perform customer service duties as required, answer telephone, schedule service calls, receive payments from customers either by mail or in office, and help troubleshoot and resolve customer disputes, or handles difficult complaints from customers while accurately logging the call into the system and ensuring situation is given to Supervisor and Director.
Acadia Healthcare
Columbus, OH
ESSENTIAL FUNCTIONS: + Direct and oversee program operations, including budget management, developing marketing and strategic plans and independent decision making for program requiring clinical expertise. + Provide onsite coverage for other programs when needed, develop and execute new programs according to market needs and may provide training, case consultation and on call coverage during and after program hours as needed.
Highmark Health
Columbus, OH
In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. + Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards.
Huntington
Columbus, OH
The Huntington Loan Center (HLC) Director is responsible for all aspects of Business Credit Underwriting, reporting, adherence to regulation and compliance, direction of policy, and delivery of credit products to the Consumer and Regional Bank as well as the several commercial segments who employ the HLC as a utility. Liaison to regulatory oversite including the OCC, CFPB, and Fed Reserve Bank and responsible for internal and external audits (Credit Review, Internal Audit, OCC, etc.).
Banyan Software
$225000 - $250000
Dublin, OH
This role requires deep technical leadership across various domains including AWS cloud infrastructure, Ruby and React-based SaaS development, and the application of emerging AI technologies — coupled with an understanding of the complex data and compliance requirements of U.S. State Health and Human Services systems. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.
Huntington National Bank
Columbus, OH
Summary: The Huntington Loan Center (HLC) Director is responsible for all aspects of Business Credit Underwriting, reporting, adherence to regulation and compliance, direction of policy, and delivery of credit products to the Consumer and Regional Bank as well as the several commercial segments who employ the HLC as a utility. + Liaison to regulatory oversite including the OCC, CFPB, and Fed Reserve Bank and responsible for internal and external audits (Credit Review, Internal Audit, OCC, etc.).
Pkaza
Columbus, OH
Provide strategic / tactical leadership with a background in best practices related to operations for performance and reliability on a variety of state of the art critical systems such as: medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc. Responsibilities include the delivery of quality and consistent services and support as established by the Corporation while satisfying unique customer requirements, managing issue resolution and ensuring proper performance reporting of key metrics for the site, establishing goals and objectives for the region based on strategic and business plans of the corporation.
AssetWatch, Inc.
Dublin, OH
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance.
Cardinal Health
$166300 - $281270
Dublin, OH
Will require deep understanding of relevant policies and US GAAP and will need to work with multiple internal and external consultants to document complex accounting associated with Variable Interest Entity consolidation model, large portfolio of complex minority investments, amortization expense of subsidiary equity awards, and ongoing business valuations for goodwill impairment and equity awards. Works with internal and external auditors and meets with cross functional teams to understand existing processes, determine highest risk areas, making judgements on the most efficient and effective mix of controls that should be implemented and tested, and ensuring appropriate execution and remediation of controls.
Bristol Myers Squibb
$226000 - $266000
Columbus, OH
Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
JPMorgan Chase
$123500 - $200000
Columbus, OH
As a Professional Services Category Sourcing Manager in Global Supplier Services, you will report to a Professional Services Sourcing Category Director and will be responsible for supporting the development of long-term category sourcing strategy plans, along with the sourcing, contracting and execution for third party supplier spend across JPMC Lines of Business (LOB) and corporate functions. This group of more than 900 employees (in 11 countries) manages the source-to-pay processes for JPMorgan Chase in a manner that mitigates supplier-related Risks, enhances supplier performance and manages supplier expenses, while providing the firm an optimal customer experience.
Serco
Columbus, OH
Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
Direct Sales Recruiting, LLC
$250000 - $350000
Columbus, OH
This executive will bring deep expertise from the biologics or skin substitute space -ideally with a background in launching and scaling national sales teams and managing complex distribution partnerships in a regulated environment. Their expanding portfolio includes next-generation skin substitutes and cellular/tissue-based products (CTPs) designed to drive better patient outcomes and provider efficiency.
Humana
$223800 - $313100
Columbus, OH
The Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value based care, population health, or disease or care management. The Medical Director’s work includes computer-based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, and possible participation in care management.
Humana
$223800 - $313100
Columbus, OH
Knowledge of the managed care industry including Medicare Advantage, Managed Medicaid and/or Commercial products, or other Medical management organizations, hospitals/ Integrated Delivery Systems, health insurance, other healthcare providers, clinical group practice management. + Evidence of analytic and interpretation skills, with prior experience participating in teams focusing on quality management, utilization management, case management, discharge planning and/or home health or post acute services such as inpatient rehabilitation.
Humana
$223800 - $313100
Columbus, OH
The Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value-based care, population health, or disease or care management. The Medical Director’s work includes computer-based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, and possible participation in care management.
Humana
$223800 - $313100
Columbus, OH
The Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value based care, population health, or disease or care management. The Medical Director’s work includes computer based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, and possible participation in care management.
Humana
$223800 - $313100
Columbus, OH
The Behavioral Health Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value-based care, quality metrics, population health, and disease or care management. The Medical Director’s work includes computer based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, and possible participation in care management.
Humana
$168000 - $231000
Columbus, OH
The Director of State Public Policy role resides within the Government Affairs Department and will serve as an expert in pharmacy and pharmacist licensure, pharmacy shared services, occupational/facility licensure, PBM, and federal healthcare preemption public policy at the state level while working with subject matter experts and business units across the Humana enterprise. + Represent Humana before national advocacy groups, trade associations, public policy organizations, intergovernmental groups, and state boards of pharmacy/National Associations of Boards of Pharmacy; manage public policy consultants and develop external stakeholder outreach strategies.
Teradata
$199500 - $249400
Columbus, OH
You will partner with engineering leadership to define priorities for query optimization, workload orchestration, parallel processing, storage engines, and multi-cloud scaling. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions.