RESPONSIBILITIES: Build high-visibility, high-confidence, statistically-based dashboards and analytics tools to uncover new or breaking trends in customer growth or experience Transform insights into action items for business and engineering teams, based on statistically-driven evidence Develop and implement monitoring systems and strategies to quickly detect trends and regressions as they arise Work closely with software and production teams to optimize user experience Develop and validate models to forecast customer acquisition BASIC QUALIFICATIONS: Bachelor's degree in computer science, physics, mathematics, statistics, or a STEM discipline 5+ years of professional experience building solutions with Python and SQL 5+ years of professional experience with statistical modeling and machine learning algorithms PREFERRED SKILLS AND EXPERIENCE: 8+ years of professional experience in analytics, data science, or machine learning Experience building predictive models and machine learning pipelines (clustering analysis, anomaly detection, survival analysis, time series models) Experience with data visualization skills, including experience in geospatial data representations Excellent verbal and written communication skills Experience with developing and deploying tools used for data analysis, machine learning, and statistical modeling Demonstrated capability to parse technical subjects on a deep level Demonstrated ability to jump into ill-defined problem spaces and drive positive outcomes Self-starter attitude, energy, and the ability to communicate effectively across business and technical disciplines Experience designing and utilizing relational database (SQL) Background in statistics or computational physics ADDITIONAL REQUIREMENTS: Must be willing to work extended hours and weekends as needed ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. We design, build, test, and operate all parts of the system - thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together.