Product Manager, Profile & Media Partner Experience SnapProduct Manager, Profile & Media Partner ExperienceSanta Monica, CaliforniaThis team of Designers, Product Managers, Data Scientists, Researchers, and Strategists works collaboratively across areas such as Core Growth, User Experience, Bitmoji, Augmented Reality, and Emerging Products. The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services.
Customer Success Manager II Samsara Inc.Customer Success Manager IICARemote$65,598–$88,200 / yearThis is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
NewExperience Manager Ulta Beauty IncExperience ManagerCanoga Park, CAAddress underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Sr. Manager, Customer Success Samsara Inc.Sr. Manager, Customer SuccessCARemote$142,800–$229,500 / yearCulture: Champion, role model, and embed Samsara''s operating principles (Sample the Customer Experience, Work with Urgency Deliver Iteratively, Work Backwards from Winning, Keep a High Bar, Be Intellectually Honest, Have Discipline, Eliminate Bureaucracy, Solve Problems Together) as we scale globally and across new offices. About the role: The Enterprise Customer Success team partners closely with Samsara's enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services.
NewCustomer Insights Manager, Home Health/Hospice US, Remote Eleos Health Inc.Customer Insights Manager, Home Health/Hospice US, RemoteCARemote$120,000–$150,000 / yearProvide clinical validation and subject matter expertise for AI-driven compliance prompts, Live Quality Assist nudges, and compliance dashboard checks, reviewing AI-generated narrative notes, OASIS responses, and HOPE items for clinical accuracy and regulatory alignment. Lead discovery sessions with HH&H executives, QA/QAPI directors, and clinicians to identify compliance needs and workflow gaps, and support compliance implementations end-to-end - including data schema validation, EHR ingestion review, and custom rules development.
Customer Success Manager Coalition IncCustomer Success ManagerCA$27.40–$31.25 / hourStrong organizational skills and attention to detail; comfortable working in multiple systems and following structured processes without losing sight of the customer outcome. Ideal candidates for the role will have demonstrated experience effectively finding a solution to customer needs in an intricate, rapidly growing business - from basic company and product education to administrative and transaction assistance.
Sr. Manager, Workplace Experience The Walt Disney CompanySr. Manager, Workplace ExperienceSanta Monica, CaliforniaBusiness enablement - Oversee day-to-day operations of our physical offices, ensuring seamless facilities, front desk, food/beverage and vendor services: Oversee all facility management activities, ensuring the seamless operation of multiple buildings and proactive maintenance planning, incl overall operations of the SM campus and coordination with Global Security team, crisis management leadership for on the ground response, badge access management for employees, visitors and vendors as well as coordination of preventative and emergency maintenance and repairs. Strategic Leadership and stakeholder management - Develop and implement the long-term workplace experience strategy for the campuses in collaboration with internal stakeholders: Act as the primary liaison between and trusted advisor to senior business leaders, other service organizations, building management as well as external vendors and coordinate appropriate information flow and escalations between stakeholders, e.g. for major projects such as space planning, build outs or security concerns.
Senior Manager, Customer Success SmarterNotes SmarterDx IncSenior Manager, Customer Success SmarterNotesCARemote$140,000–$160,000 / yearAs a Senior Manager, Customer Success, you will serve as a strategic partner and trusted advisor to leading health systems, ensuring the successful implementation, adoption, and long-term value of our AI-powered clinical documentation solutions. You will help healthcare organizations transform clinician documentation through generative AI solutions, including Progress Notes, Discharge Summaries, Discharge Planning, and future AI-powered clinical workflow products.
Customer Programs Manager Backblaze IncCustomer Programs ManagerCARemote$125,000–$145,000 / yearDefine the end-to-end experience for white-label partners, OEM integrations, and enterprise accounts: readiness checklists, go-live criteria, escalation paths, and the handoff from Sales to post-sales delivery. We crossed $100M in ARR, went public in 2021, and we''re now scaling fast: enterprise motion, white-label partnerships, OEM integrations, and a customer base that demands more from us every quarter.
Customer Service Manager - State Farm Agent Team Member Brett Baker - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberCanyon Country, CAFull timeEmployees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents market only State Farm insurance and financial service products.
[Remote] Customer Success Manager Convoso[Remote] Customer Success ManagerWoodland Hills, CaliforniaRemote$75,000–$90,000 / yearCollaborate cross-functionally: Partner closely with Sales, Support, Technical Account Managers, and Implementation teams to deliver a seamless customer experience. Engage across the lifecycle: Lead all post-implementation activities through a blend of high-touch engagement, digital communication, and scalable programs.
Enterprise Customer Success Manager FlipEnterprise Customer Success ManagerMarina del Rey, CA$110,000–$150,000 / yearMake Flip the most impactful tool in the tech stack for our customers, i.e. deliver business impact through our product, identify the problems they're looking to solve, configure our product to optimize performance, and collaborate with our product team to constantly raise the roof. Be our customers' favorite vendor to work with - build authentic, trust-based relationships where every interaction leaves clients feeling heard, supported, and excited about what's possible.
Customer Success Manager, Growth - Bilingual (Spanish/English) Vanta IncCustomer Success Manager, Growth - Bilingual (Spanish/English)CARemoteBy combining your customer-centric approach with expertise in Vantas products and security best practices, you will contribute to the overall success and satisfaction of Vantas customers in achieving robust security and compliance outcomes through the retention of customers and the health of the book of business. Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution.
Customer Success Manager Pano AICustomer Success ManagerCAIt has raised $89 million in venture capital from investors including Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
Customer Success Manager III Samsara Inc.Customer Success Manager IIICARemote$97,877.50–$131,600 / yearDrive business transformation by leading strategic customer engagements to deeply understand current operations and business goals, allowing for proactive workflow transformations and architecting action plans that define the metrics and timelines necessary to remove barriers and deliver business value. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
Manager, Customer Success Lyra Health IncManager, Customer SuccessCA$106,000–$146,000 / yearFinalist Support: Support finalist presentations and strategic key prospect meetings by serving as a subject matter expert on client partnership strategy, implementation, operations, reporting and ongoing strategic account management. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.
Senior Customer Success Manager Karbon IncSenior Customer Success ManagerCA$90,000–$115,000 / yearThe range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. As a Senior Customer Success Manager at Karbon, you''ll operate as the General Manager of your portfolio - accountable for retention, expansion, value realization, and long-term customer growth.
NewCustomer Success Manager ReCharge IncCustomer Success ManagerCA$84,700–$106,000 / yearWe're hiring a Customer Success Manager (Tier 3) to support a growing segment of Recharge merchants who rely on our platform to power critical parts of their eCommerce subscription business. Known for its relentless product innovation and focus on ease of use, Recharge helps merchants deliver seamless customer experiences that drive customer retention and revenue growth.
Senior Customer Success Manager II, Omni Commerce PacvueSenior Customer Success Manager II, Omni CommerceCARemote$110,000–$130,000 / yearThis role sits at the intersection of customer success, commerce strategy, and product influence, bringing advanced, wide-ranging expertise across Omni retailers'' commerce ecosystems - digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy - and applying it to influence customer outcomes and partner teams. Stay ahead of changes across Omni Commerce ecosystems, including Walmart Connect, Walmart Scintilla (Channel Performance, Digital Landscape, Shopper Behaviors, etc.), Supplier One, Target Vendor IQ, and emerging retail media capabilities, and translate those changes into relevant guidance for clients and internal teams.
Public Sector Customer Success Manager Vanta IncPublic Sector Customer Success ManagerCARemotePartner with Public Sector Account Managers to co-build and execute multi-year account plans, ensuring adoption milestones, expansion paths, and business outcomes are clearly defined and delivering values. How to be successful in this role: 8+ years of customer success experience, including previous Public Sector CSM roles supporting large, complex organizations with IT modernization, delivery, and adoption.
Customer Success Manager Grupo Tradebe Medio Ambiente Sociedad LimitadaCustomer Success ManagerCAOpportunity Identification and Connection: Identify, document, and connect team members to cross-selling opportunities while engaging stakeholders across the customer's organization to strengthen partnerships and capture greater wallet share. Metrics and Reporting: Lead the creation of content assets, data, and insights with Sales Operations support to enhance customer reviews, while providing customer-facing reports and key metrics to ensure performance goals are met.
Customer Relations Manager - Medico Santa Clarita Atm JobsCustomer Relations Manager - Medico Santa ClaritaValencia, CaliforniaAttend scheduled staff meetings, daily internal production meetings, and trainings as required. Customer Relations Manager provides customer support and service to meet the needs of our customers.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerNorthridge, CAProperty managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts. Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
Store Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)Ventura, CA$55,000–$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.
Customer Adoption Manager Higharc IncCustomer Adoption ManagerCAYou have: 5+ years in customer success, implementation leadership, enterprise account management, consulting, solutions, or program leadership, with direct ownership of complex, high-value customers or transformation programs. Strong consultative and cross-functional leadership instincts - you can challenge customers respectfully when legacy assumptions limit value, and lead across implementation, product, engineering, sales, support, and executive teams.
Senior Customer Success Manager PreVeil LLCSenior Customer Success ManagerCAThis is a high-impact position for an experienced customer success professional who excels at building deep customer relationships, driving product adoption, and protecting and growing revenue across a complex, high-value book of business. Save Motions: Lead structured save efforts for at-risk accounts, diagnosing the root cause of dissatisfaction, mobilizing internal resources, and executing recovery plans to protect gross retention.
Customer Success Manager Corner HealthCustomer Success ManagerSanta Monica, CaliforniaWhen patients trust their provider and keep coming back in-person, there’s a wide surface area for growth, from follow-up care and longitudinal programs to longevity care to new services like cash and wellness products, better retention loops, and entirely new ways of engaging patients. We love celebrating when one of our providers hits a patient growth milestone, when we see a stellar review written by a patient who finally feels listened to, or when we ship a quick feature request that a provider has (our fastest time from request live was 12 minutes!).
Customer Success Manager, Commercial Skydio IncCustomer Success Manager, CommercialCA$120,000–$160,000 / yearThe Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond. About the Team: The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise.
NewSenior Customer Success Manager, K12 Instructure IncSenior Customer Success Manager, K12CAYoull drive cross-functional alignment across Sales, Renewals, Product, and Support, lead executive-level conversations, and mentor other customer success managers as you help build a stronger team. Customer Success Manager to drive retention and growth of our customers through targeted customer engagements, deep relationship building, and expanding our scope of influence across a district or account.
Customer Success Manager Lively, Inc.Customer Success ManagerCARemote$70,000–$90,000 / yearWhile traditional benefits focus more on transactions and less on the humans using them, Lively harnesses user-centric design and innovative technology to deliver an effortless experience for employers and account holders alike. Work cross-functionally to support resolution of customer needs and proactively identify trends across customers to inform Lively product and operations teams.
Experience Manager Ulta Beauty, Inc.Experience ManagerCanoga Park, CaliforniaFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Manager, Customer Education NAVEX Global, Inc.Manager, Customer EducationCAAs the Manager of Customer Education, you will lead a team of Technical Writers and Learning Consultants who create both internal and customer-facing product documentation and training courses. You will be part of an incredibly talented team who live and breathe customer education-from world-class software documentation to engaging online learning experiences.
Manager Marketing, Customer Marketing NORAM K-12 Instructure IncManager Marketing, Customer Marketing NORAM K-12CACreate repeatable, data-driven programs using digital campaigns, customer communications, and targeted initiatives that reach customers at the right time with the right message. Youll play a key role in shaping and supporting cross-sell, partnering closely with our ABM Manager and Marketing Managers to align on strategy and execution.
Sr. Digital Product Manager, Account Management & Purchase Experience Patagonia, Inc.Sr. Digital Product Manager, Account Management & Purchase ExperienceVentura, CA$127,000–$148,000 / yearOverview: In this role, you will lead digital product work across Patagonia's account management and purchase experience; including account creation, login, preference center, cart, checkout, payment options, order history, order status, trade-in and returns. Develop measurement frameworks for account management and purchase initiatives, including web analytics, customer data management, industry benchmarks, customer feedback, and lifetime value impact.
Account Manager - Service Provider Customers NetScout Systems IncAccount Manager - Service Provider CustomersCAMatch Any Sparrow Carson City Michigan Athletic Club Michigan Athletic Club Restaurant Physicians Health Plan Sparrow Clinical Research Institute Sparrow Clinton Hospital Sparrow Eaton Hospital Sparrow Home Care Sparrow Hospital Sparrow Hospital Executive Sparrow Ionia Hospital Sparrow Medical Group Sparrow Medical Supply Sparrow Pharmacy Plus Sparrow Specialty Hospital Thoracic Cardiovascular Institute. Any Administrative/Clerical Clinical Professional/Technical/Allied Health Information Technology Internships Management/Professional Patient Services/Nursing Support Physicians & Advanced Practice Providers Radiology/Imaging Registered Nurses/Nursing Leadership Service/Support/Skilled Maintenance.
Customer Success Manager - Pacific Time Webflow IncCustomer Success Manager - Pacific TimeCARemote$148,500–$175,000 / yearWebflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. We're looking for a Customer Success Manager who can step into that role with confidence: the trusted advisor who sees the big picture, the operator who can bring cross-functional teams together, and the advocate who ensures customers stay with us and grow with us because of the results we help them achieve.
Customer Success Manager, Corporate Impact Blackbaud IncCustomer Success Manager, Corporate ImpactCARemote$53,400–$70,300 / yearAs a strategic partner, you will collaborate across internal teams and use data-driven insights to anticipate challenges, identify opportunities, and ensure customers realize the full potential of their investment in Blackbaud. CSMs are expected to operate with a high level of autonomy and strategic influence, engaging with executive stakeholders and contributing to cross-functional initiatives that enhance the overall customer experience.
Lead Customer Success Manager - West Tines Security Services LtdLead Customer Success Manager - WestCARemote$190,000–$220,000 / yearIntegrate with Technical Counterparts: Partner closely with Forward-Deployed Engineers (FDEs) and technical leads to ensure technical delivery aligns directly with the client''s business outcomes, removing friction and accelerating time-to-value. Cultivate C-Suite & Technical Sponsorship: Build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure continuous alignment with top corporate initiatives.
Staff Customer Success Manager SentinelOne IncStaff Customer Success ManagerCA$132,000–$165,000 / yearAs a Staff Strategic Customer Success Manager, you will be tasked with serving as a trusted strategic advisor and technical partner to our largest enterprise customers, guiding them from deployment through long-term adoption and business value realization. Ideal candidates will have: 3-5 years of Customer Success, Technical Account Management, Professional Services, Solutions Engineering, or Technical Program Management experience supporting enterprise customers.
Customer Success Manager (Google Energy Partnerships) Mosaic North AmericaCustomer Success Manager (Google Energy Partnerships)CA$110,000–$125,000 / yearEnable Partner Success: Support SPMs by ensuring DERMS and marketplace partners are fully equipped with the tools, training, and resources they need to successfully implement, manage, and scale our energy services (e.g., Rush Hour Rewards and Nest Renew). Collaborate directly with marketplace partners and assigned utility accounts to unlock net-new business opportunities and drive upsell initiatives that directly support their comprehensive demand-side management (DSM) and broader energy service needs.
NewLead Customer Marketing Manager GoFundMe, Inc.Lead Customer Marketing ManagerCA$118,500–$177,500 / yearAct as the connective tissue between PMM and CX, ensuring product positioning is reflected accurately in customer communications while staying grounded in what account teams actually hear from customers. Learn more about GoFundMe: We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change.
Customer Project Manager V ZincFive IncCustomer Project Manager VCAThe Customer Project Manager V is responsible for managing and coordinating battery energy storage system installation and commissioning projects with a focus on quality, on-time delivery, and high customer satisfaction. Customer Project Manager V Job Duties: Manages and coordinates to ensure completion of battery energy storage system installation and commissioning projects.
Customer Success Manager Guidewire Software IncCustomer Success ManagerCA$108,000–$191,000 / yearExecutive leadership and communication experience, showing the ability to define a vision, build a persuasive business case, establish personal credibility, resolve conflicting views and engender honest feedback and appraisal. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI-empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
Customer Success Manager, Enterprise Fed/SLED Abnormal SecurityCustomer Success Manager, Enterprise Fed/SLEDCA$119,040–$140,000 / yearActing as a trusted advisor, you'll align on success criteria, drive adoption of best practices, educate on new features, identify upsell opportunities, and proactively address issues while providing feedback to internal teams. As a Customer Success Manager, Fed/SLED you will manage and grow a portfolio of customer relationships, ensuring their success and satisfaction while maximizing value realization from the Abnormal platform.
Customer Success Manager II - West Tines Security Services LtdCustomer Success Manager II - WestCARemoteIdentifying issues that impact customers and/or challenges in the business and are able to provide thought leadership in finding a customer solution or assist in co-development of process improvement, programs and/or assets. Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform.
Customer Success Manager Lone Wolf Technologies IncCustomer Success ManagerCA$75,000–$85,000 / yearManage Customer Health and Risk: Continuously assess customer health indicators and usage data to proactively identify potential risks early, diagnose root causes, and lead documented recovery plans with clear actions, owners, timelines, and communication. Our Customer Success Managers are expected to take accountability for the customer experience, lead with insight, maintain strong operational discipline, and ensure customers and internal teams have a clear understanding of goals, progress, risks, and next steps.
Customer Success Manager People Center IncCustomer Success ManagerCAThe right person is comfortable managing competing priorities across a sizable book of accounts, asking sharp discovery questions, navigating ambiguity, and working cross-functionally to get to the right answer. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employees role.
Manager, Customer Success Architects Atlassian CorpManager, Customer Success ArchitectsCA$180,000–$235,000 / yearYou'll partner closely with account teams, Customer Success Managers, Solution Architects, Services, Support, Product, and other Success leaders to accelerate customer maturity, remove adoption blockers, and create repeatable adoption patterns for the field. You'll lead and develop a team of senior Customer Success Architects who work with customer stakeholders across strategy, transformation, PMO, operations, and platform teams to turn Strategy Collection from a purchased set of products into an adopted operating model.
Customer Finance Manager - Nutanix Financial Services (NFS) Nutanix IncCustomer Finance Manager - Nutanix Financial Services (NFS)CA$116,800–$234,000 / yearNFS acts as a strategic sales-enabler, creating tailored, flexible, private label financing structures (such as consumption-based models, deferred, seasonal payment structures, and other customized payment options) that help our customers transition smoothly to Nutanix software while optimizing their available budgets. Funder Relationship Management: Collaborate closely with our network of third-party bank partners and syndication funders to secure competitive rates, ensure seamless deal placement, maximize funding capacity, and develop customized payment options as the Nutanix business evolves.
Customer Marketing Manager SentinelOne IncCustomer Marketing ManagerCA$132,000–$165,000 / yearYou'll build campaigns and programs that support customers through their lifecycle, starting from adoption and value realization through renewal and expansion, working closely with Customer Success, Product Marketing, and Sales to ensure customers understand and can act on the protection they need at each stage. As a Customer Marketing Manager owning the post-sale marketing motion, you will help customers get the full value of their investment in SentinelOne, connecting them to the capabilities and protection that meet them where they are as their environment and risk evolve, and partnering with Customer Success to ensure they renew and grow with confidence.