1,427 Results for

Customer Service Supervisor Jobs in Waltham, MA

Jobs

Catering Services Supervisor - Phillips Academy Aramark

Andover, MA

$25–$30

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures.

13 days ago

Supervisor, School Services (BCBA Certification Required) Intercare Therapy

Boston, MA

$90,000–$100,000 / year

The Supervisor works collaboratively within a multidisciplinary school-based team to maximize efficiency of service delivery, while providing supervision to the Program Manager, School Services aimed to advance development of skills and excellent customer service. Prepare written reports, assessment summaries, and behavioral documentation required for upcoming IEP meetings, program reviews, and district consultations Contribute clinical input to documentation supporting IEP development, behavior plan updates, and progress reporting.

5 days ago

Travel RN Supervisor, Med-Surg Telemetry - $2,995 per week PRIDE Health

Salem, MA

PRIDE Health is the minority-owned healthcare recruitment division of Pride Global—an integrated human capital solutions and advisory firm. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined.

1 day ago

Retail Customer Service Associate FedEx

Wilmington, Massachusetts

$19.70–$23.17 / hour
Full time

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

6 days ago

Retail Key Carrier Supervisor Homesense

Westwood, MA

$18.25–$18.75 / hour

Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.

12 days ago

Operations Supervisor gategroup

Boston, MA

$60,000–$64,000 / year

The position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls. See gategroup Privacy Policy at https://www.gategroup.com/data-privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

3 days ago

Laboratory Supervisor - Blood Bank Sante Consulting LLC

Boston, MA

Associate’s degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or meet local regulatory (CLIA & State) requirements – Bachelor’s degree is a plus. All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

1 day ago

Fleet Maintenance Supervisor Penske Truck Rental

LAWRENCE, MA

$70,400–$93,300 / year

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

2 days ago

Fleet Maintenance Supervisor Penske

Lawrence, MA

$70,400–$93,300 / year
Full time

29 days ago

Dining Room Supervisor Hebrew SeniorLife

Dedham, MA

$44,811.46–$62,735.83

Supervise service staff and meal service in all Restaurants and Retail areas including Traditional Assisted Living, Memory Support Assisted Living, Independent Living and Retail to ensure prompt and courteous service, quality presentation, and that all foods are prepared to residents liking and satisfaction. Perform the day to day operations of the department including but not limited to; employee scheduling, ordering, interdepartmental communication with Marketing and the Food and Beverage teams as well as frequent correspondence with clients regarding banquets and events.

3 days ago

customer experience coordinator TJ Maxx

Middleton, MA

$17.25–$17.75 / hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

9 days ago

Customer Experience Coordinator TJ Maxx

Peabody, MA

$17.25–$17.75 / hour

9 days ago

Customer Expierience Coordinator TJ Maxx

Woburn, MA

$16–$16.50 / hour

9 days ago

HR Generalist (on site) gategroup

Boston, MA

$65,000–$70,000 / year

Partners with various levels of management to understand business objectives and identify corresponding human resource needs; implements strategies to support various business objectives and improve programs to support employee retention. Partners with operations to identify and understand workforce needs; may be responsible for recruiting union hourly employees and for assisting with recruitment for exempt and non-exempt positions.

3 days ago

Assistant Operations Manager K44 Consulting LLC

Attleboro, MA

BASIC FUNCTION: Accountable for the overall store operation in a manner consistent with our company mission and achieve the highest level of profitability through proper management of facilities, inventories, budgets, employees, and transportation and safety programs while meeting company objectives and customer requirements. Insure effective operation of programs in following areas: quality control, waste control, safety, production incentives, preventative maintenance, inventory control, housekeeping, and employee staffing and training.

1 day ago

Part-Time Retail Sales Manager Duluth Trading Company

Burlington, MA

$22.08–$24.51

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart.

7 days ago

Food Production Manager Aramark

Tewksbury, MA

$70,000–$80,000

Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.

14 days ago

Customer Service Supervisor/Manager (Part-Time) The Michaels Companies Inc

Everett, MA

$16–$22.20 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

24 days ago

Customer Service Supervisor Piedmont Airlines

Manchester, New Hampshire

The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems.

7 days ago

Customer Service Supervisor - Full Time Whole Foods Market Inc

Sudbury, MA

$17.50–$30.20 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

30+ days ago

Customer Service & E-Commerce Supervisor - Part Time Whole Foods Market Inc

$17.50–$30.20 / hour

8 days ago

New Store - Customer Service & E-Commerce Supervisor - Full Time - Salem, New Hampshire - Opening Summer 2026 Whole Foods Market Inc

Salem, NH

$16.50–$30.20 / hour

20 days ago

Supervisor, Customer Meter Services National Grid Plc

Malden, MA

$109,000–$128,000 / year

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). This may include oversight and/or collaboration with Construction Personnel, Field Operations Personnel, External Contractors, Gas Emergency First Responders, Service Persons, Mark-out Personnel, and other company or contractor employees on National Grid job sites, in a cost-effective manner.

30+ days ago

Customer Experience Supervisor I - Pheasant Lane Mall Catalyst Brands LLC

Nashua, NH

$21.25–$26.57 / hour

Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.

30+ days ago

TK Cups-Customer Service Manager TK Cups-Sorg's

Fitchburg, MA

$65,000–$80,000 / year
Full time

On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself. Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor.

30+ days ago

Customer Experience Supervisor Tapestry

Wrentham, Massachusetts

Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

2 days ago

Customer Service Mgr *2 The Michaels Companies Inc

Newton, MA

$16–$22.20 / hour

30+ days ago

Customer Service Mgr The Michaels Companies Inc

Newton, MA

$16–$22.20 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Supervisor, Customer Site Thermo Fisher Scientific

Boston, Massachusetts

allowed, Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Warehouse Job Description . Depending on the area of the building, personal protective equipment may need to be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.

30+ days ago

Food Service Supervisor - Lemuel Shattuck - Patient Services Aramark

Jamaica Plain, MA

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.

30+ days ago

Route Service Supervisor- UniFirst UniFirst Corp

$61,927.98–$86,011.08 / year

The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.

30+ days ago

Service Supervisor (Cumberland, RI, US, 02864) Cintas Corp

Cumberland, RI

Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.

30+ days ago

Service Supervisor Cintas

Chelmsford, MA

$74,420–$95,160 / year

30+ days ago

Service Supervisor (Chelmsford, MA, US, 01824) Cintas Corp

Chelmsford, MA

$74,420–$95,160 / year

30+ days ago

Network Team Supervisor (IT Service Management and Operations Supervisor) Commonwealth of Massachusetts

Boston, MA

IT Service Mgmt & Ops Supv'',''IT Service Mgmt & Ops Supv'',''United States-Massachusetts-Boston-10 Park Plaza'',''United States-Massachusetts-Boston-10 Park Plaza'',''Information Systems and Technology'',''Information Systems and Technology'',''Massachusetts Department of Transportation'',''Massachusetts Department of Transportation'',''Full-time'',''Full-time'',''Day'',''Day'',''Jul 10, 2026, 5:26:07 PM'',''Jul 10, 2026, 5:26:07 PM'',''1'',''1'',''156,601.78'',''106,638.68'',''156,601.78'',''Yearly'',''Derrick Mann'',''Derrick Mann'',''8573688541'',''DOT'',''DOT'',''No'',''No'',''Yes'',''Yes'',''false'',''1088424'',''1088424'',''true'',''1088424'',''false'',''Submission for the position: Network Team Supervisor (IT Service Management and Operations Supervisor) - (Job Number: 260004PR)'',''false'',''1088424'',''false'',''true''. ''1088424'',''true'',''1088424'',''false'',''Submission for the position: Network Team Supervisor (IT Service Management and Operations Supervisor) - (Job Number: 260004PR)'',''false'',''1088424'',''false'',''true'',''Network Team Supervisor (IT Service Management and Operations Supervisor)'',''260004PR'',''!*!

12 days ago

Maintenance Supervisor (Service Manager) Peabody Properties

Roxbury, Massachusetts

Prior experience in the facilities maintenance field; On-call coverage for emergencies after hours, weekends and holidays; Skilled in routine apartment maintenance, as well as handling administrative tasks and paperwork related to vendors/contractors; Ability to respond and remedy maintenance issues in a timely manner. Prior experience in the facilities maintenance field with a minimum of 5 year’s related job and supervisory experience with basic carpentry, electrical, plumbing and overseeing capital improvement projects.

16 days ago

Customer Service Representative Emerson Hospital

Concord, MA

$18–$24 / hour

The ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.

30+ days ago

Customer Service Lead - Part-Time Burlington Stores Inc

Nashua, NH

Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Location 00101 - Nashua Posting Number P1-1076072-2 Address 51 Gusabel Avenue Zip Code 03063 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16.00 - $16.00 per hour.

30+ days ago

Customer Experience Supervisor The TJX Companies

Sudbury, Massachusetts

17 days ago

Client Service Representative Supervisor VCA Inc

Stoughton, MA

$22–$24 / hour

Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.

30+ days ago

Resident Services Supervisor North Hill Retirement Community

Needham, Massachusetts

As the Resident Services Supervisor, you'll be the central hub of our community—leading resident services, supporting daily operations, partnering closely with our Director of Operations, and helping ensure every resident, family member, and guest feels welcomed, supported, and valued. We're seeking a dynamic, service-driven Resident Services Supervisor who thrives in a fast-paced environment, enjoys building relationships, and is passionate about creating an outstanding resident experience.

19 days ago

Guest Services Supervisor John Carver Inn & Spa

Plymouth, Massachusetts

Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. Minimum of 2 years prior customer service experience preferred; general knowledge of bookkeeping and audit procedures helpful; high school diploma or equivalent combination of education and work experience.

30+ days ago

Customer Service Lead AmeriVet

Sharon, Massachusetts

As both a Client Service Representative and Supervisor, you will serve as the first and last point of contact for our clients while guiding and supporting the reception team to ensure outstanding client and patient experiences. Are you a passionate veterinary receptionist ready to grow your leadership skills and help develop a strong, motivated reception team?

30+ days ago

Field Supervisor, Janitorial Services ABM Industries Inc

$25–$27.75 / hour

With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

13 days ago

CSC Licensed Service Supervisor Simply Business

Boston, Massachusetts

At the core of Simply Business is our Customer Solutions Center (CSC) which houses our Licensed Insurance Agents who interact with current and prospective customers by guiding them through servicing the right coverage for small business owners. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

24 days ago

Supervisor, Access Services Babson College

Wellesley, MA

$30.96–$34.40 / hour

Key responsibilities include directing circulation activities, including check-in/check-out, shelving, and inventory, and providing basic reference support; as well as ensuring accurate maintenance of collection records and usage data, supporting the overall organization and accessibility of library records. Directs and oversees student employees in utilizing the Library Services Platform (LSP) for all circulation operations, including patron registration, check-in/check-out, renewals, fine collection, and access to library materials.

23 days ago

Supervisor, Food Services Mass General Brigham

Boston, Massachusetts

Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

9 days ago

Service Production Supervisor Rivian Automotive Inc

Chelsea, MA

$87,000–$115,000 / year

Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Up to 27% travel may be required This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

16 days ago

Service BDC Supervisor Harr Motor Group

Worcester, Massachusetts

The primary goal is to support a high-performing BDC team that consistently sets quality appointments, meets daily goals, and delivers an exceptional customer experience across our Toyota and CDJR brands. About Harr Motor Group Harr Motor Group is a premier automotive dealership in Massachusetts, dedicated to providing an outstanding car-buying and ownership experience.

30+ days ago

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Customer Service Supervisor Jobs in Waltham, MA

Catering Services Supervisor - Phillips Academy Aramark

Supervisor, School Services (BCBA Certification Required) Intercare Therapy

Travel RN Supervisor, Med-Surg Telemetry - $2,995 per week PRIDE Health

Retail Customer Service Associate FedEx

Retail Key Carrier Supervisor Homesense

Operations Supervisor gategroup

Laboratory Supervisor - Blood Bank Sante Consulting LLC

Fleet Maintenance Supervisor Penske Truck Rental

Fleet Maintenance Supervisor Penske

Dining Room Supervisor Hebrew SeniorLife

customer experience coordinator TJ Maxx

Customer Experience Coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

HR Generalist (on site) gategroup

Assistant Operations Manager K44 Consulting LLC

Part-Time Retail Sales Manager Duluth Trading Company

Food Production Manager Aramark

Customer Service Supervisor/Manager (Part-Time) The Michaels Companies Inc

Customer Service Supervisor Piedmont Airlines

Customer Service Supervisor - Full Time Whole Foods Market Inc

Customer Service & E-Commerce Supervisor - Part Time Whole Foods Market Inc

New Store - Customer Service & E-Commerce Supervisor - Full Time - Salem, New Hampshire - Opening Summer 2026 Whole Foods Market Inc

Supervisor, Customer Meter Services National Grid Plc

Customer Experience Supervisor I - Pheasant Lane Mall Catalyst Brands LLC

TK Cups-Customer Service Manager TK Cups-Sorg's

Customer Experience Supervisor Tapestry

Customer Service Mgr *2 The Michaels Companies Inc

Customer Service Mgr The Michaels Companies Inc

Supervisor, Customer Site Thermo Fisher Scientific

Food Service Supervisor - Lemuel Shattuck - Patient Services Aramark

Route Service Supervisor- UniFirst UniFirst Corp

Service Supervisor (Cumberland, RI, US, 02864) Cintas Corp

Service Supervisor Cintas

Service Supervisor (Chelmsford, MA, US, 01824) Cintas Corp

Network Team Supervisor (IT Service Management and Operations Supervisor) Commonwealth of Massachusetts

Maintenance Supervisor (Service Manager) Peabody Properties

Customer Service Representative Emerson Hospital

Customer Service Lead - Part-Time Burlington Stores Inc

Customer Experience Supervisor The TJX Companies

Client Service Representative Supervisor VCA Inc

Resident Services Supervisor North Hill Retirement Community

Guest Services Supervisor John Carver Inn & Spa

Customer Service Lead AmeriVet

Field Supervisor, Janitorial Services ABM Industries Inc

CSC Licensed Service Supervisor Simply Business

Supervisor, Access Services Babson College

Supervisor, Food Services Mass General Brigham

Service Production Supervisor Rivian Automotive Inc

Service BDC Supervisor Harr Motor Group

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