Supervisor, Customer Service Forward AirSupervisor, Customer ServiceGreeneville, TNTechnical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.). The Supervisor, Customer Service provides day‑to‑day leadership, coaching, and operational oversight for a team of Customer Service Representatives (CSRs) in a high‑volume, service‑focused environment.
Customer Service Representative - Tri-Cities, TN ACTCustomer Service Representative - Tri-Cities, TNBristol, TNIn this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
NewCustomer Experience Supervisor First Horizon BankCustomer Experience SupervisorKnoxville, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor's (4-year college) degree and 2-4 years of experience or equivalent combination of education and experience.
Call Center Operations Supervisor - Kingsport & Blountville, TN ACTCall Center Operations Supervisor - Kingsport & Blountville, TNBristol, TNThis position will require excellent communication, interpersonal skills, and the ability to coach and mentor a strong sales team to deliver best in class results for our clients. ACTs ideal leaders are problem solvers with good negotiation skills who are self-driven and motivated to meet company service and client goals.
Retail Customer Service Associate FedExRetail Customer Service AssociateNashville, TennesseeFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Lead Retail Customer Service Associate FedExLead Retail Customer Service AssociateFranklin, TennesseeFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewAccounts Receivable Supervisor Vaco LLCAccounts Receivable SupervisorBrentwood, TN$35–$40 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Mobile Veterinary Supervisor-VIP Petcare Tractor Supply CompanyMobile Veterinary Supervisor-VIP PetcareMurfreesboro, TNOur benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. This is a dynamic, hands-on role perfect for those who thrive in fast-paced environments and want to grow in a leadership capacity while working directly with animals and the public.
NewBilingual Warehouse Janitorial Site Supervisor Kellermeyer Bergensons ServicesBilingual Warehouse Janitorial Site SupervisorLebanon, TN$19We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more —maintain clean, efficient and welcoming spaces that support their operations. Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily .
NewMaintenance Supervisor Asset LivingMaintenance SupervisorWhiteside, TN$25–$28 / hourThe employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on-call property emergencies). The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs.
Honda Service Advisor Hendrick Automotive Group CorporateHonda Service AdvisorFranklin, TennesseeFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Supervisor of Furniture Repair Technicians Rooms To GoSupervisor of Furniture Repair TechniciansWatertown, TNMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The successful candidate will supervise and mentor associates responsible for monitoring service technicians in the field, adjusting routes, and troubleshooting customer care conditions.
Main Line Service Technician Hendrick Automotive Group CorporateMain Line Service TechnicianFranklin, TennesseeFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
NewField Supervisor - Tents & Structures Sunbelt RentalsField Supervisor - Tents & StructuresMemphis, TN$74,501–$88,469.70 / yearCommand the Site: Take full ownership of job site coordination, including pre-plan meetings, managing temporary labor, and serving as the primary point of contact for clients and inspectors. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
NewCustomer Experience Coordinator, Full Time, Open Availability Required MarshallsCustomer Experience Coordinator, Full Time, Open Availability RequiredDickson, TN$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator MarshallsCustomer Experience CoordinatorKnoxville, TN$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Evening Service Assistant Hendrick Automotive Group CorporateEvening Service AssistantFranklin, TennesseeFull timeOrganizes programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, coordinating speakers and controlling event budget. Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
Materials Supervisor II A.O. SmithMaterials Supervisor IIAshland City, TNThe company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. Oversees and ensures proper production control planning and scheduling programs to meet sales forecasts and to balance the level of manpower and machine requirements.
Production Supervisor I A.O. SmithProduction Supervisor IFranklin, TNThe company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. Experience within manufacturing, leadership skills, understand basic principles of human resources and manufacturing process, ability to make decisions and the willingness to follow policies and procedures.
NewTravel House Supervisor RN Fusion Medical StaffingTravel House Supervisor RNMemphis, TNThis role encompasses staff supervision, patient flow management, crisis intervention, and collaboration with multidisciplinary teams to optimize patient care and hospital operations. The House Supervisor RN provides leadership and oversight of nursing operations during shifts to ensure quality care, patient safety, and smooth hospital functioning.
NewMEP Manager JobotMEP ManagerNashville, TN$100,000–$175,000 / yearOur robust offering—which includes strategy, operational improvements, construction, and engineering—enables us to create one-of-a-kind solutions at the highest levels of customization, delivering precision and partnership to some of the world’s most sophisticated organizations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewPlant Manager JobotPlant ManagerMemphis, TN$120,000–$160,000 / yearLeadership is investing in modernization, operational improvements, and leadership development, creating an environment where the next Plant Manager will have the opportunity to implement new ideas, improve operational consistency, and leave a lasting mark on the organization. The successful candidate will work closely with executive leadership to create a more predictable, efficient, and high-performing manufacturing environment while mentoring an experienced leadership team.
Planning Supervisor - Memphis JABIL CIRCUIT, INCPlanning Supervisor - MemphisMemphis, TNThe Planning Supervisor is responsible for leading master schedule planning for key projects, managing a Production Planner and indirect planning staff, and serving as the primary interface between internal teams and the customer. Act as the central point of contact between the customer and internal teams (Operations, Supply Chain, Finance) to ensure planning strategies are aligned and executed effectively.
Materials Supervisor - 2nd Shift A.O. SmithMaterials Supervisor - 2nd ShiftAshland City, TNThe company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. Oversees and ensures proper production control planning and scheduling programs to meet sales forecasts and to balance the level of manpower and machine requirements.
Call Center Operations Manager - Healthcare - Fairview, TN ACTCall Center Operations Manager - Healthcare - Fairview, TNJohnson City, TNVP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales or collections services to meet company and client productivity, quality and revenue objectives for one of our Account Services Client. Any non-essential functions are assumed to be included in "other related duties as assigned": Monitors associates real-time productivity to achieve production and revenue goals.
Call Center Operations Manager - Kingsport & Blountville, TN ACTCall Center Operations Manager - Kingsport & Blountville, TNBlountville, TNVP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales or collections services to meet company and client productivity, quality and revenue objectives for one of our Account Services Client. Any non-essential functions are assumed to be included in "other related duties as assigned": Monitors associates real-time productivity to achieve production and revenue goals.
Service Advisor Hendrick Automotive Group CorporateService AdvisorFranklin, TennesseeFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Plant Supply Chain Manager OP MobilityPlant Supply Chain ManagerSpring Hill, TNToday, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. As process owner, is accountable for the IMS process management (process review, KPIs management, procedure periodic review and update, corrective and preventive actions implementations as needed and resources provision for process realization) taking into consideration relevant requirements and its evolution.
NewAssistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerCordova, TNOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Community Manager Asset LivingCommunity ManagerNashville, TN$60,000–$65,000 / yearin all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.
NewSeasonal Assistant Special Events Manager Marriott International, IncSeasonal Assistant Special Events ManagerNashville, TN$25.77–$27.69 / hourAssists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed. Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way.
Customer Service Supervisor PetSuitesCustomer Service SupervisorMurfreesboro, TN$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorHendersonville, TNLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Customer Service Supervisor Wawa IncCustomer Service SupervisorNashville, TN$21–$28.30 / hourYou'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Customer Service Supervisor DSV ASCustomer Service SupervisorClarksville, TN$60,000–$70,000 / yearActual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels.
Customer Service Supervisor Reyes Holdings LLCCustomer Service Supervisordickson, TNRequired Education and Experience: High School Diploma/General Education Diploma with 4 plus years of related experience and 0 to 1 plus years of leadership experience or 2 to 3 plus years of leadership experience. At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business.
Full-Time Customer Service Supervisor KDS Kohl'sFull-Time Customer Service SupervisorHendersonville, TennesseeIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service.
Supervisor, Customer Services Envoy Air IncSupervisor, Customer ServicesChattanooga, TNEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Supervisor, Customer Services Envoy Air Inc.Supervisor, Customer ServicesNashville, TennesseeFull timeEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Customer Service Manager Music City ThriftCustomer Service ManagerNashville, TNMinimum of 2–3 years of experience in retail sales or customer service, with at least 1–2 years in a supervisory or team leadership role overseeing a sales floor or customer-facing team. Schedule, supervise, coach, and support Supervisors and Retail Team Members, ensuring they are equipped with the tools, training, and product knowledge needed to deliver outstanding service.
Customer Logistics Supervisor Ryder System IncCustomer Logistics SupervisorHumboldt, TNCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Building Services Supervisor - Facilities Services - UTK University of Tennessee SystemBuilding Services Supervisor - Facilities Services - UTKKnoxville, TNAs the University of Tennessee Knoxville's largest non-academic department, team members are responsible for facilities maintenance and repair, custodial needs, landscaping and lawncare, utility work, in-house and capital construction projects, facilities planning and design, environmental initiatives, pest control, campus event services, and facilities administration functions for both the flagship campus and the agricultural institute. Applicant must be willing to participate in the FS Facilitating Successful Leaders program; a 6-month probationary period that provides the employee with clearly defined expectations and supervisory feedback that is designed to develop and support successful leaders within Facilities Services.
Customer Experience Supervisor First Horizon Corp.Customer Experience SupervisorKnoxville, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor's (4-year college) degree and 2-4 years of experience or equivalent combination of education and experience.
Customer Care Red Alert Supervisor Rooms To Go.com IncCustomer Care Red Alert SupervisorLebanon, TNMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
Field Service - Field Supervisor EFCO Corp.Field Service - Field SupervisorMemphis, TNThis includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries - no matter how minor - immediately to their supervisor or manager. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any/all injuries - no matter how minor - immediately to their supervisor or manager.
Parking Enforcement Officer Supervisor - Parking Services - UTK University of Tennessee SystemParking Enforcement Officer Supervisor - Parking Services - UTKKnoxville, TNThe university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory. Performance management is a core responsibility, including conducting regular performances evaluations, setting measurable goals for officers, documenting disciplinary actions, and providing ongoing coaching and feedback to improve individual and team effectiveness.
NewService Supervisor CintasService SupervisorMemphis, TNResponsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
Exhibitor Services Training Supervisor Freeman Decorating Services, Inc.Exhibitor Services Training SupervisorNashville, TNCreates methodology, tools and tracking to evaluate customer service performance during the training period and provides tools and resources for leaders and employees to continue to evaluate and improve performance after the training period. Responsible for designing and refining all training for Exhibitor Services (ES) processes and partnering with ES leaders to deliver training to new and current ES employees.
NewShop Supervisor - Fleet Services Ryder System IncShop Supervisor - Fleet ServicesNashville, TNQuality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.
Service Supervisor Tesla IncService SupervisorKnoxville, TNIn this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.