NewSupervisor, School Services (BCBA Certification Required) Intercare TherapySupervisor, School Services (BCBA Certification Required)Boston, MA$90,000–$100,000 / yearThe Supervisor works collaboratively within a multidisciplinary school-based team to maximize efficiency of service delivery, while providing supervision to the Program Manager, School Services aimed to advance development of skills and excellent customer service. Job Summary: The Supervisor of School Services provides case management oversight and direction designed to optimize access to curriculum and IEP goals and objectives, while supporting function-based behavior assessment and intervention planning.
Help Desk Supervisor Ken`s FoodsHelp Desk SupervisorMarlborough, Massachusetts$110,000–$120,000 / yearFull timeThe Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.
NewHotel Front Office Supervisor EXCHANGE ST HOTEL LLCHotel Front Office SupervisorBoston, MAEnsuring the information safety and security of all guests within the hotel by supervising/training front desk staff in the following areas: room location security/privacy, key logger awareness, information security, personal information privacy/security, payment security, etc. The primary function of the Front Office Supervisor is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment.
NewRoute Service Supervisor- UniFirst UniFirstRoute Service Supervisor- UniFirstManchester, NHThe Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.
NewSafety & Training Supervisor Summit School ServicesSafety & Training SupervisorBrentwood, NHLicense or Certification: SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required; Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software. Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
NewLot Attendant Supervisor WegmansLot Attendant SupervisorBurlington, MA$19–$20 / hourAs a supervisor and a part of our front-end staff, you will lead employees by example by proactively approaching and offering help to customers, bringing in and organizing shopping carts from the outside parking lot, and helping to run register as necessary to minimize customer wait time. At Wegmans, our employees are ambassadors of incredible customer service and strive to answer questions, solve problems, and assist in a variety of ways.
NewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateBoston, Massachusetts$21.65–$25.44 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateBoston, Massachusetts$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewDishroom Supervisor gategroupDishroom SupervisorEast Boston, MA$60,000–$64,000 / yearThe position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls. Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
Production Supervisor - 2nd Shift (4 day work week!) Costello April Design IncProduction Supervisor - 2nd Shift (4 day work week!)Exeter, NHHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. The Production Supervisor will provide hands-on leadership to shop floor employees, drive accountability for safety, quality, productivity, and 5S initiatives, and support continuous improvement efforts throughout the operation.
Fleet Maintenance Supervisor PenskeFleet Maintenance SupervisorLawrence, MA$70,400–$93,300 / yearFull timeWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
NewCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Newcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Operations Supervisor Capstone Logistics LLCOperations SupervisorBedford, New HampshireFull timeCapstone is a leading North American supply chain solutions partner with more than 500 operating locations, 14,500 associates, and 60,000 carriers. You will learn to represent Capstone with our Partners, manage day to day activates with associates, all the while ensuring that safety and productivity are always the focus.
Warehouse Supervisor Capstone Logistics LLCWarehouse SupervisorMethuen, MassachusettsFull timeOur team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
Customer Service Supervisor UnitedHealth Group IncCustomer Service SupervisorBoston, MARemote$49,700–$88,800 / yearManages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.
NewCustomer Service Supervisor/Manager (Part-Time) The Michaels Companies IncCustomer Service Supervisor/Manager (Part-Time)Everett, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
CUSTOMER SERVICE SUPERVISOR (PART TIME) The Michaels Companies IncCUSTOMER SERVICE SUPERVISOR (PART TIME)Everett, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
CUSTOMER SERVICE MANAGER/SUPERVISOR (PART-TIME) NIGHTS AND WEEKENDS The Michaels Companies IncCUSTOMER SERVICE MANAGER/SUPERVISOR (PART-TIME) NIGHTS AND WEEKENDSEverett, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Supervisor, Customer Service Fresenius Medical CareSupervisor, Customer ServiceLawrence, MassachusettsSupervisor, Customer Service serves as a subject matter expert (SME) by representing the assigned function(s) through diverse customer interactions. Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.
Customer Service Supervisor - Full Time Whole Foods Market IncCustomer Service Supervisor - Full TimeSudbury, MA$17.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Supervisor, Customer Service Fresenius Medical Care AG & Co KGaASupervisor, Customer ServiceLawrence, MA$58,000–$97,000 / yearSupervisor, Customer Service serves as a subject matter expert (SME) by representing the assigned function(s) through diverse customer interactions. Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service Supervisormanchester, NHPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
New Store - Customer Service & E-Commerce Supervisor - Full Time - Salem, New Hampshire - Opening Summer 2026 Whole Foods Market IncNew Store - Customer Service & E-Commerce Supervisor - Full Time - Salem, New Hampshire - Opening Summer 2026Salem, NH$16.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market IncCustomer Service & E-Commerce Supervisor - Full TimeMA$16.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Supervisor, Customer Meter Services National Grid PlcSupervisor, Customer Meter ServicesMalden, MA$109,000–$128,000 / yearPlease be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). This may include oversight and/or collaboration with Construction Personnel, Field Operations Personnel, External Contractors, Gas Emergency First Responders, Service Persons, Mark-out Personnel, and other company or contractor employees on National Grid job sites, in a cost-effective manner.
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)Somerville, MA$23.60–$42.50 / hourYou are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.
Customer Care Supervisor Vital Records ControlCustomer Care SupervisorNHSummary: The Customer Care Supervisor is responsible for leading and developing a high-performing team of call center agents with a strong emphasis of First Contact Resolution. Coaching & Training: Skilled at training team members utilizing multiple training techniques and providing continuous training, growth, and mentorship.
Customer Experience Supervisor I - Pheasant Lane Mall Catalyst Brands LLCCustomer Experience Supervisor I - Pheasant Lane MallNashua, NH$21.25–$26.57 / hourCore Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.
Supervisor Cust Service - Integrated Supply Vallen Distribution IncSupervisor Cust Service - Integrated SupplyHaverhill, MA$62,000–$67,000 / yearPosition Summary: Vallen''s Supervisor Inside Sales (Customer Service Supervisor) is a staff management position that assists Customer Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates. A.) from four-year College or university preferred; or three to five years inside sales and supervisory experience and/or training; or equivalent combination of education and experience.
NewSupervisor, Customer Care Liberty Utilities (Canada) Corp.Supervisor, Customer CareNHIn this role you will focus on quality customer service and achieving the various measures of service levels as defined by Corporate, East Region and the Public Service Commission in multiple states. At Algonquin, our vision is to be the most trusted utility service provider in North America - a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships.
Supervisor, Customer Site Thermo Fisher ScientificSupervisor, Customer SiteBoston, Massachusettsallowed, Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), WarehouseJob Description. Depending on the area of the building, personal protective equipment may need to be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
CUSTOMER SERVICE MANAGER (PART-TIME) The Michaels Companies IncCUSTOMER SERVICE MANAGER (PART-TIME)Everett, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Mgr *2 The Michaels Companies IncCustomer Service Mgr *2Newton, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Mgr The Michaels Companies IncCustomer Service MgrNewton, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Sales Floor Dept Supervisor - Pro Services Lowe's Companies IncSales Floor Dept Supervisor - Pro ServicesWoburn, MA$27.80–$30.05 / hourSales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
TK Cups-Customer Service Manager TK Cups-Sorg'sTK Cups-Customer Service ManagerFitchburg, MA$65,000–$80,000 / yearFull timeOn a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself. Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor.
Service Supervisor CintasService SupervisorChelmsford, MA$74,420–$95,160 / yearResponsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
Service Supervisor (Chelmsford, MA, US, 01824) Cintas CorpService Supervisor (Chelmsford, MA, US, 01824)Chelmsford, MA$74,420–$95,160 / yearResponsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.
Family Service Worker Supervisor Community TeamworkFamily Service Worker SupervisorLOWELL, MA$62,000–$72,000 / yearEssential Functions and Responsibilities: Provide direct, reflective, supervision (through coaching, mentoring, observation, and feedback) to Family Service Workers, individually and through group supervision. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Customer Service Representative Emerson HospitalCustomer Service RepresentativeConcord, MA$18–$24 / hourThe ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.
Field Service Supervisor II EnerSysField Service Supervisor IINashua, NH$30.14–$37.60 / hourUnder general direction of regional and operations managers, provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, to continue to the realization of service-related sales and service targets. Able to perform basic math, adding, subtracting, multiply and divide in all units of measure, using whole numbers, fractions, and decimals Solid mechanical and electrical aptitude.
Certification Supervisor - Laboratory Services, Life Sciences CBRE Group IncCertification Supervisor - Laboratory Services, Life SciencesBoston, MAFull Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more-covering the entire spectrum of life sciences facilities.
Food Retail Brand Location Supervisor - CBRE as Service Provider for State Street Corp HQ AramarkFood Retail Brand Location Supervisor - CBRE as Service Provider for State Street Corp HQBOSTON, MA$23–$25 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
NewCSC Licensed Service Supervisor Simply BusinessCSC Licensed Service SupervisorBoston, MassachusettsAt the core of Simply Business is our Customer Solutions Center (CSC) which houses our Licensed Insurance Agents who interact with current and prospective customers by guiding them through servicing the right coverage for small business owners. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Laboratory Support Services Supervisor Lahey Hospital and Medical CenterLaboratory Support Services SupervisorNewburyport, MA$30–$40 / hourScope/Impact Statement: The Anna Jaques Hospital Laboratory provides patient care by performing laboratory services which are scientifically sound, timely, and accurate through systems that satisfy service expectations, ensure continued quality and enhance the understanding of laboratory medicine. Under the direction of the Laboratory Support Services Manager, the Support Services Supervisor will provide leadership, guidance and oversight to the Support Services Team, including training, competency verification, scheduling, supply maintenance and staffing.
Kitchen Supervisor, Addiction Treatment Services Lahey Hospital and Medical CenterKitchen Supervisor, Addiction Treatment ServicesTewksbury, MA$23.53–$28.68 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. The kitchen manager is responsible for preparing and planning meals, ordering inventory and following all safety and cleanliness guidelines per local board of health, OSHA and LHBS.
Service Supervisor - The 305 Education Realty Trust Inc (Inactive)Service Supervisor - The 305Waltham, MA$42–$45 / hourOversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
Onsite Service Supervisor - Merrimack College (Student Living) Education Realty Trust Inc (Inactive)Onsite Service Supervisor - Merrimack College (Student Living)North Andover, MA$28–$30 / hourOversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move- ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.